Dog & Cat Vets in Somerset

## Summary Glenmore House Veterinary Surgery appears to be a small, vet-led practice (reviews repeatedly name vet **John**) focused on routine small-animal care and end-of-life support. Owners describe **getting urgent/emergency appointments** when pets become suddenly unwell, and several reviews emphasise a **personal, “not profit-driven” feel** (including one client explicitly comparing it to a family-run practice). Concrete review details include **clear explanations of diagnoses/treatment**, pets that are **not fearful and even eager to go in**, and **low-stress euthanasia** described as “totally stress free” and handled gently. ## Services - **Small-animal veterinary care** (explicitly mentioned as “vet for small animals”). - **Vaccinations/injections and check-ups** (dogs described coming in for injections and general checks). - **Urgent/emergency appointments** for sudden illness (a cat taken in when he “fell ill” and was seen as an emergency). - **Euthanasia / end-of-life care** (multiple owners describe the final visit and administration as kind, careful, and stress-free). ## People - **John (vet)**: Frequently named and central to many reviews. Owners mention: - **Calm handling and clear communication** (e.g., explaining a pet’s condition and what was needed; “clearly explained to us”). - **Pets being at ease during visits** (dogs reportedly happy to attend, including for injections). - **Gentle end-of-life care** (described as stress-free and handled with great care). - **Support team/reception staff**: Repeatedly described as **friendly and helpful**, including from “first phone call” through arrival. ## Reviews **4.9 stars from 223 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners repeatedly say **appointments feel calm and personal**, with time taken to **listen and answer questions**. - **Clear explanations and practical advice** are mentioned across routine and urgent visits. - Multiple long-term clients describe **consistent care over many years**, including sensitive handling of **euthanasia**. - Several reviewers comment on **reasonable charges/prices**, though no specific fees are provided.

## Summary Hamstone Vets describes itself as an **independent veterinary practice**, set up to provide a more traditional, personalised service. Based on the website and recent reviews, it appears geared to **routine small‑animal care plus urgent and end‑of‑life support**, with multiple owners mentioning **same‑day emergency appointments**, **clear explanations for home management**, and **honest conversations around difficult decisions**. Practical touches owners highlight include a **separate cat waiting room** and staff who **call back when they say they will** to keep clients updated. ## Services - **24-hour emergency cover** (stated on the clinic website). - **Urgent/same-day appointments** described in reviews (e.g., an emergency call leading to being seen, treated, and home within an hour; another report of a same-day appointment as a non-registered client). - **Surgery and aftercare** (a client describes a “surgeon” and praises the procedure through to aftercare). - **At-home euthanasia** (one review describes a dog being put to sleep at the owner’s home with family present). - **Health advice for managing issues at home**, with “thorough advice” and reassurance mentioned in a recent visit. - **Separate cat waiting area/cat room** (mentioned in multiple reviews as reducing stress for cats). ## People - **Emily & Ellie** (roles not stated): repeatedly mentioned for helping owners feel at ease during “difficult decisions/situations” and for providing support, alongside clear explanations. - **Reception team/receptionists**: frequently credited in reviews for being welcoming—especially with nervous or rescue dogs—and for being friendly/helpful in practical ways (including calling back as promised and keeping owners updated). - **A surgeon** (name not given): praised for the full pathway from procedure to aftercare. ## Reviews **4.9 stars from 41 reviews.** Themes below are drawn from the latest written reviews available to us. - **Speed of access when it matters:** owners describe being seen the same day (including as a non-registered client) and one emergency visit completed “within an hour.” - **Communication that supports decision-making:** multiple reviews mention clear explanations, thorough advice, and being told “the honest truth,” including during terminal illness and euthanasia decisions. - **Follow-through and updates:** clients specifically mention callbacks happening when promised and being kept informed. - **Facilities that reduce stress:** the **separate cat room** is repeatedly called out as a standout feature. - **Handling nervous/rescue pets:** owners describe reception and clinical staff helping a nervous rescue dog feel settled, and a “positive environment” that makes a puppy keen to visit.

## Summary Bath Veterinary Centre Ltd is described by reviewers as an independent practice (contrasted with “chain vets”), with an owner-vet presence mentioned in recent feedback. It appears set up for routine care and common illnesses, with multiple examples of staff adapting handling to the animal rather than forcing a standard exam. Concrete details owners mention include: a vet waiting around 30 minutes after closing to see a dog with an allergic reaction; a vet examining a dog’s ears while lying on the floor so the dog didn’t have to be lifted onto the table; and cats reportedly staying calm after visits (one owner said their cat came straight out of the carrier and relaxed, rather than hiding as usual). Several reviewers also say they feel the practice doesn’t push unnecessary add-ons compared with corporate chains. ## Services Services and situations explicitly mentioned in the latest reviews include: - Annual vaccinations (“yearly jab”) and general check-ups - Assessment and treatment for an allergic reaction (same-day accommodation described by one owner) - Illness consultations, including an ear examination for a dog that was unwell ## People Named individuals mentioned by reviewers: - **Joy** (reception) and **Luke** (reception): described as welcoming and kind at the front desk, helping first-time visitors feel at ease. - **Lesley/Leslie** (role not stated): repeatedly mentioned for gentle handling—one owner said their cat was unusually relaxed immediately after the appointment. - **Mr Harrison** (vet, implied): mentioned alongside a nurse during a vaccination/check-up, described as patient and professional. - **Roger** (vet, implied): one reviewer calls him “the best vet I’ve ever known,” contrasting his approach with experiences at chain practices. ## Reviews **Google rating: 4.8 stars from 127 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Flexibility for urgent problems: one owner reports the vet stayed after closing to see a dog with an allergic reaction. - Low-stress handling: examples include a vet examining a dog on the floor to avoid lifting, and a cat remaining calm enough to relax immediately after the visit. - “Not upselling” is a recurring claim: multiple reviewers contrast the practice with chain vets and say they felt recommendations were focused on the animal’s needs rather than selling extras.

## Summary Blake Veterinary Group Ltd is a multi-site veterinary group (no corporate parent mentioned in the provided information) with **over 60 years’ experience** and **nursing staff on site 24 hours a day** (per the clinic website). The practice says it treats **domestic and exotic pets**, and it promotes **preventive care** through a **Pet Health Club** plus **free health and dental checks**. From recent reviews, owners most often describe: - **Good handling of anxious or fearful dogs**, including a rescue dog with phobias who is reportedly managed in a way that makes visits “almost enjoyable.” - **Proactive reminders** (texts) for repeat medications and vaccinations. - **Multiple ways to access advice/appointments**, with one reviewer noting support via in-practice consultation as well as online/telephone. - A minority concern around **cost and phone access**, with one review describing the clinic as “massively overpriced” and difficult to reach by phone. ## Services Based on the clinic website and available review content, the practice offers: - **Pet Health Club** (preventative care plan; inclusions/pricing not stated in the provided info) - **Free health checks** - **Wellness screening** - **Healthy pet checks** (including a **6‑month puppy check-up** mentioned in a review) - **Free dental checks** - **Pet travel** services - Care for **domestic pets and exotic pets** (as stated on the website) - **Veterinary Nurse Training facility** (structured clinic data) Emergency/out-of-hours: the website states that **information is provided on what to do in an emergency when the clinic is closed**, but the specific arrangements were not included in the provided summary. ## People No individual clinicians are named in the provided information, but reviewers repeatedly mention: - **Reception staff and nurses** helping put pets at ease during routine visits (e.g., a puppy’s 6‑month check). - **Vets and nurses taking time to explain** and repeat instructions until understood, with clear communication highlighted. - A “whole-team” experience (receptionist, veterinary nurse, and vet) stepping in to help when another practice reportedly couldn’t. ## Reviews **4.8 stars from 220 reviews.** Themes below are drawn from the latest written reviews available to us. - **Handling nervous pets:** one owner of a fearful rescue dog says the team understands and manages the dog’s phobias well. - **Communication and support:** reviewers describe being given time, clear instructions, and the ability to ask for clarification. - **Reminders and continuity:** text reminders for monthly medication and vaccinations are specifically mentioned. - **Access/availability:** one reviewer notes being able to reach vets when needed via in-person consults as well as online/telephone. - **Negative outlier on cost and phone experience:** one reviewer reports being “massively overpriced” and feeling passed between staff on the phone.

## Summary Bridge Veterinary Surgery’s ownership/group isn’t stated in the information available to us. Recent reviews describe a practice geared towards day-to-day general care as well as urgent situations, with multiple owners mentioning fast access to appointments and supportive handling of difficult end‑of‑life decisions. Specific examples include the team staying open to wait for a pet to arrive, seeing unwell pets promptly (including “within hours” in one account), taking time during consultations so nervous puppies can settle before examination, and discussing what’s needed without “adding anything unnecessary.” ## Services Services and situations explicitly mentioned by owners include: - **Vaccinations for puppies** - **Urgent/same-day care** for sudden illness (including being seen in the “early hours” in one review) - **Foreign body/irritant issues**, e.g., a **stuck grass seed** - **Euthanasia/end-of-life care**, with owners describing empathy and support during goodbye appointments - **General veterinary consultations** (“all your pets needs”) Facility detail mentioned in a review: - **Separate cat and dog areas** in reception/waiting. ## People - **Rachel**: Named in a review for showing empathy and support during an end‑of‑life visit (“help when we needed it the most”). - **Ann** (and nurses): Named for kindness and care during an urgent “early hours” visit for a very unwell puppy, with the owner crediting them with helping the puppy recover. ## Reviews **4.8 stars from 341 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners repeatedly mention **kind, compassionate handling**, especially around **euthanasia and serious illness**. - Several reviews highlight **helpfulness in urgent situations**, including **staying open to wait for arrival** and being able to get an appointment **quickly**. - A few accounts describe a **calm, unhurried consult style**, e.g., giving a puppy time to feel comfortable before examination. - One review specifically praises vets for explaining what’s needed **without adding unnecessary extras**.