There are 87 veterinary clinics listed for Dog & Cat vets in Somerset.
Top Rated Dog & Cat Vets in Somerset
Top-ranked veterinary practices based on quality, service, and customer reviews
Black Rock Vets Ltd is an RCVS-accredited practice with Gold standard Cat Friendly Clinic status and RWAF Silver (Rabbit Welfare Association and Fund) recognition, and it explicitly treats dogs, cats and rabbits. The website highlights laser therapy (photobiomodulation) as a key capability, including an introductory offer of 10 laser sessions at 50% off. It also states that emergency care is available outside normal hours via an out-of-hours emergency service.
From the latest written reviews available to us, owners most often mention knowledgeable staff and consistently professional service over many years (one reviewer references 25 years of use).
Black Rock Vets Ltd is an RCVS-accredited practice with Gold standard Cat Friendly Clinic status and RWAF Silver (Rabbit Welfare Association and Fund) recognition, and it explicitly treats dogs, cats and rabbits. The website highlights laser therapy (photobiomodulation) as a key capability, including an introductory offer of 10 laser sessions at 50% off. It also states that emergency care is available outside normal hours via an out-of-hours emergency service.
From the latest written reviews available to us, owners most often mention knowledgeable staff and consistently professional service over many years (one reviewer references 25 years of use).
Isle Valley Vets Ltd has been caring for pets since the 1970s and is described on its website as a gold level cat friendly practice. It’s also listed as a Veterinary Nurse Training facility. In the latest reviews available to us, owners most often describe thorough assessments and a team that helps pets (including nervous dogs) cope with visits—one review mentions using treats and a welcoming approach to settle a dog, and another highlights patience with a scared, reluctant Labrador. One reviewer also flags a potential downside: care can be very expensive, with payment demanded upfront even when insurance can be verified.
Isle Valley Vets Ltd has been caring for pets since the 1970s and is described on its website as a gold level cat friendly practice. It’s also listed as a Veterinary Nurse Training facility. In the latest reviews available to us, owners most often describe thorough assessments and a team that helps pets (including nervous dogs) cope with visits—one review mentions using treats and a welcoming approach to settle a dog, and another highlights patience with a scared, reluctant Labrador. One reviewer also flags a potential downside: care can be very expensive, with payment demanded upfront even when insurance can be verified.
Glenmore House Veterinary Surgery appears to be a small, vet-led practice (reviews repeatedly name vet John) focused on routine small-animal care and end-of-life support. Owners describe getting urgent/emergency appointments when pets become suddenly unwell, and several reviews emphasise a personal, “not profit-driven” feel (including one client explicitly comparing it to a family-run practice). Concrete review details include clear explanations of diagnoses/treatment, pets that are not fearful and even eager to go in, and low-stress euthanasia described as “totally stress free” and handled gently.
Glenmore House Veterinary Surgery appears to be a small, vet-led practice (reviews repeatedly name vet John) focused on routine small-animal care and end-of-life support. Owners describe getting urgent/emergency appointments when pets become suddenly unwell, and several reviews emphasise a personal, “not profit-driven” feel (including one client explicitly comparing it to a family-run practice). Concrete review details include clear explanations of diagnoses/treatment, pets that are not fearful and even eager to go in, and low-stress euthanasia described as “totally stress free” and handled gently.
Hamstone Vets describes itself as an independent veterinary practice, set up to provide a more traditional, personalised service. Based on the website and recent reviews, it appears geared to routine small‑animal care plus urgent and end‑of‑life support, with multiple owners mentioning same‑day emergency appointments, clear explanations for home management, and honest conversations around difficult decisions. Practical touches owners highlight include a separate cat waiting room and staff who call back when they say they will to keep clients updated.
Hamstone Vets describes itself as an independent veterinary practice, set up to provide a more traditional, personalised service. Based on the website and recent reviews, it appears geared to routine small‑animal care plus urgent and end‑of‑life support, with multiple owners mentioning same‑day emergency appointments, clear explanations for home management, and honest conversations around difficult decisions. Practical touches owners highlight include a separate cat waiting room and staff who call back when they say they will to keep clients updated.
Langport Veterinary Centre is a veterinary practice with equine services, nurse clinics, and end-of-life care listed on its website, supported by in-house specialist equipment. The site also notes RCVS awards for Client Service and for Team and Professional Responsibility. Ownership/group status isn’t stated.
From the latest reviews available, owners most often mention clear, reassuring communication—one describes getting straightforward advice when they were worried about a post-operative infection risk—and consistently describe the team as helpful and kind. One review also mentions treats being given to the pet during a visit.
Langport Veterinary Centre is a veterinary practice with equine services, nurse clinics, and end-of-life care listed on its website, supported by in-house specialist equipment. The site also notes RCVS awards for Client Service and for Team and Professional Responsibility. Ownership/group status isn’t stated.
From the latest reviews available, owners most often mention clear, reassuring communication—one describes getting straightforward advice when they were worried about a post-operative infection risk—and consistently describe the team as helpful and kind. One review also mentions treats being given to the pet during a visit.
More Dog & Cat Vets in Somerset
Additional veterinary clinics serving the area
Park Road Vets is part of the Bath Vet Group (as indicated by the practice website) and is also listed as a veterinary nurse training facility. Reviews describe a practice that handles routine care as well as urgent and more complex situations, with multiple mentions of same-day appointments and emergency/illness cases.
Concrete examples owners mention include: a vet taking time with a nervous rescue dog and offering to check the waiting area was clear of other dogs before leaving; a same-day appointment for a dog’s eye problem; treatment for emergencies and surgeries as well as check-ups; and extra support provided when a pet passed away.
Park Road Vets is part of the Bath Vet Group (as indicated by the practice website) and is also listed as a veterinary nurse training facility. Reviews describe a practice that handles routine care as well as urgent and more complex situations, with multiple mentions of same-day appointments and emergency/illness cases.
Concrete examples owners mention include: a vet taking time with a nervous rescue dog and offering to check the waiting area was clear of other dogs before leaving; a same-day appointment for a dog’s eye problem; treatment for emergencies and surgeries as well as check-ups; and extra support provided when a pet passed away.
Yatton Vets is an independent small‑animal practice, owned and run by vets Shaun Taylor and Ciara Taylor. The practice has surgical and inpatient facilities, and reviews describe both routine check‑ups and urgent/emergency presentations, including overnight stays. Recent reviewers repeatedly mention clear explanations of options and outcomes, including discussions that consider both welfare and cost (for example, suggesting ways to save money and “never pushy sales wise”), and note efforts to make appointments easier for nervous pets.
Yatton Vets is an independent small‑animal practice, owned and run by vets Shaun Taylor and Ciara Taylor. The practice has surgical and inpatient facilities, and reviews describe both routine check‑ups and urgent/emergency presentations, including overnight stays. Recent reviewers repeatedly mention clear explanations of options and outcomes, including discussions that consider both welfare and cost (for example, suggesting ways to save money and “never pushy sales wise”), and note efforts to make appointments easier for nervous pets.
Bath Veterinary Centre Ltd is described by reviewers as an independent practice (contrasted with “chain vets”), with an owner-vet presence mentioned in recent feedback. It appears set up for routine care and common illnesses, with multiple examples of staff adapting handling to the animal rather than forcing a standard exam.
Concrete details owners mention include: a vet waiting around 30 minutes after closing to see a dog with an allergic reaction; a vet examining a dog’s ears while lying on the floor so the dog didn’t have to be lifted onto the table; and cats reportedly staying calm after visits (one owner said their cat came straight out of the carrier and relaxed, rather than hiding as usual). Several reviewers also say they feel the practice doesn’t push unnecessary add-ons compared with corporate chains.
Bath Veterinary Centre Ltd is described by reviewers as an independent practice (contrasted with “chain vets”), with an owner-vet presence mentioned in recent feedback. It appears set up for routine care and common illnesses, with multiple examples of staff adapting handling to the animal rather than forcing a standard exam.
Concrete details owners mention include: a vet waiting around 30 minutes after closing to see a dog with an allergic reaction; a vet examining a dog’s ears while lying on the floor so the dog didn’t have to be lifted onto the table; and cats reportedly staying calm after visits (one owner said their cat came straight out of the carrier and relaxed, rather than hiding as usual). Several reviewers also say they feel the practice doesn’t push unnecessary add-ons compared with corporate chains.
Blake Veterinary Group Ltd is a multi-site veterinary group (no corporate parent mentioned in the provided information) with over 60 years’ experience and nursing staff on site 24 hours a day (per the clinic website). The practice says it treats domestic and exotic pets, and it promotes preventive care through a Pet Health Club plus free health and dental checks.
From recent reviews, owners most often describe
- •Good handling of anxious or fearful dogs, including a rescue dog with phobias who is reportedly managed in a way that makes visits “almost enjoyable.”
- •Proactive reminders (texts) for repeat medications and vaccinations.
- •Multiple ways to access advice/appointments, with one reviewer noting support via in-practice consultation as well as online/telephone.
- •A minority concern around cost and phone access, with one review describing the clinic as “massively overpriced” and difficult to reach by phone.
Blake Veterinary Group Ltd is a multi-site veterinary group (no corporate parent mentioned in the provided information) with over 60 years’ experience and nursing staff on site 24 hours a day (per the clinic website). The practice says it treats domestic and exotic pets, and it promotes preventive care through a Pet Health Club plus free health and dental checks.
From recent reviews, owners most often describe
- •Good handling of anxious or fearful dogs, including a rescue dog with phobias who is reportedly managed in a way that makes visits “almost enjoyable.”
- •Proactive reminders (texts) for repeat medications and vaccinations.
- •Multiple ways to access advice/appointments, with one reviewer noting support via in-practice consultation as well as online/telephone.
- •A minority concern around cost and phone access, with one review describing the clinic as “massively overpriced” and difficult to reach by phone.
Bridge Veterinary Surgery’s ownership/group isn’t stated in the information available to us. Recent reviews describe a practice geared towards day-to-day general care as well as urgent situations, with multiple owners mentioning fast access to appointments and supportive handling of difficult end‑of‑life decisions. Specific examples include the team staying open to wait for a pet to arrive, seeing unwell pets promptly (including “within hours” in one account), taking time during consultations so nervous puppies can settle before examination, and discussing what’s needed without “adding anything unnecessary.”
Bridge Veterinary Surgery’s ownership/group isn’t stated in the information available to us. Recent reviews describe a practice geared towards day-to-day general care as well as urgent situations, with multiple owners mentioning fast access to appointments and supportive handling of difficult end‑of‑life decisions. Specific examples include the team staying open to wait for a pet to arrive, seeing unwell pets promptly (including “within hours” in one account), taking time during consultations so nervous puppies can settle before examination, and discussing what’s needed without “adding anything unnecessary.”
Bruton Veterinary Surgery describes itself as an independent practice focused on small-animal medicine and surgery, and it also advertises Stem Cell Therapy. The practice is listed as a Veterinary Nurse Training facility. For emergencies, the website states there is a 24-hour helpline.
From the latest written reviews available to us, owners most often mention support when pets “most needed it”, pain relief that improved an older dog’s comfort, and vets who take time to explain options—including being non‑judgemental when owners decline “optional add-ins” or postpone procedures. One review also highlights sensitivity around an end‑of‑life decision.
Bruton Veterinary Surgery describes itself as an independent practice focused on small-animal medicine and surgery, and it also advertises Stem Cell Therapy. The practice is listed as a Veterinary Nurse Training facility. For emergencies, the website states there is a 24-hour helpline.
From the latest written reviews available to us, owners most often mention support when pets “most needed it”, pain relief that improved an older dog’s comfort, and vets who take time to explain options—including being non‑judgemental when owners decline “optional add-ins” or postpone procedures. One review also highlights sensitivity around an end‑of‑life decision.
Delaware Veterinary Group is an RCVS-accredited practice offering first-opinion care, with a stated focus on small animals (and farm animals also mentioned on the clinic website). It also operates as a veterinary nurse training facility. In the latest reviews, owners repeatedly mention a calm, clean clinic environment, thorough explanations and advice (including for new rescue dogs), and supportive handling of difficult moments such as saying goodbye to a pet. The clinic website also references a Pet Health Club® Plus plan that includes consultations.
Delaware Veterinary Group is an RCVS-accredited practice offering first-opinion care, with a stated focus on small animals (and farm animals also mentioned on the clinic website). It also operates as a veterinary nurse training facility. In the latest reviews, owners repeatedly mention a calm, clean clinic environment, thorough explanations and advice (including for new rescue dogs), and supportive handling of difficult moments such as saying goodbye to a pet. The clinic website also references a Pet Health Club® Plus plan that includes consultations.
Delaware Veterinary Group is an RCVS-listed practice that treats both small animals and farm animals, and is also a veterinary nurse training facility. It’s set up for routine preventative care as well as urgent problems, with emergency veterinary services listed in the clinic information. In the latest reviews available, owners repeatedly describe clear explanations of problems and options, staff who talk through prices at reception, and supportive handling of difficult situations—including an emergency visit for a cat and a home visit at end of life.
Delaware Veterinary Group is an RCVS-listed practice that treats both small animals and farm animals, and is also a veterinary nurse training facility. It’s set up for routine preventative care as well as urgent problems, with emergency veterinary services listed in the clinic information. In the latest reviews available, owners repeatedly describe clear explanations of problems and options, staff who talk through prices at reception, and supportive handling of difficult situations—including an emergency visit for a cat and a home visit at end of life.
Dulverton Veterinary Practice describes itself as a mixed practice for small animals, equine, and farm animals, with in‑house diagnostics (blood testing, digital x‑ray, ultrasound, and endoscopy) and 24‑hour emergency cover. It’s also listed as a veterinary nurse training facility. Reviewers repeatedly describe hands-on support for difficult situations, including management of a prolonged illness followed by euthanasia, and out‑of‑hours visits (including at midnight). Specific treatments mentioned by owners include ongoing care for a broken leg and dental work with multiple extractions (six teeth removed plus a clean). One reviewer explicitly says they hope the practice “remain independent,” indicating it is viewed as independent rather than part of a corporate group (no group name is stated anywhere in the provided sources).
Dulverton Veterinary Practice describes itself as a mixed practice for small animals, equine, and farm animals, with in‑house diagnostics (blood testing, digital x‑ray, ultrasound, and endoscopy) and 24‑hour emergency cover. It’s also listed as a veterinary nurse training facility. Reviewers repeatedly describe hands-on support for difficult situations, including management of a prolonged illness followed by euthanasia, and out‑of‑hours visits (including at midnight). Specific treatments mentioned by owners include ongoing care for a broken leg and dental work with multiple extractions (six teeth removed plus a clean). One reviewer explicitly says they hope the practice “remain independent,” indicating it is viewed as independent rather than part of a corporate group (no group name is stated anywhere in the provided sources).
Priory Close Veterinary Practice is an independent small-animal clinic (the website says it’s been caring for pets for over 35 years) and is set up for everyday primary-care vet work plus urgent same-day problems. Owners repeatedly mention being offered same-day appointments for unwell pets, and several reviews describe clear, practical treatment given quickly (for example, a dog treated within ~20 minutes of eating a raisin with an injection to induce vomiting, and a cat given three injections and improving within 12 hours). The practice is also RCVS-approved for training small animal nurses (per the website).
Priory Close Veterinary Practice is an independent small-animal clinic (the website says it’s been caring for pets for over 35 years) and is set up for everyday primary-care vet work plus urgent same-day problems. Owners repeatedly mention being offered same-day appointments for unwell pets, and several reviews describe clear, practical treatment given quickly (for example, a dog treated within ~20 minutes of eating a raisin with an injection to induce vomiting, and a cat given three injections and improving within 12 hours). The practice is also RCVS-approved for training small animal nurses (per the website).
Axe Valley Veterinary Practice Ltd is a small-animal vet practice (cats and dogs are specifically mentioned in reviews). No corporate group ownership is stated in the information available to us.
Owners most often describe clear, step-by-step explanations from the vets (including what to try next if a pet doesn’t improve), and practical help with day-to-day needs like arranging prescription medication quickly. Several reviews also mention a calm approach with anxious pets and a clean, well-organised clinic setup. Pricing feedback is mixed: one reviewer calls it “very reasonable,” while another strongly criticises the pricing structure.
Axe Valley Veterinary Practice Ltd is a small-animal vet practice (cats and dogs are specifically mentioned in reviews). No corporate group ownership is stated in the information available to us.
Owners most often describe clear, step-by-step explanations from the vets (including what to try next if a pet doesn’t improve), and practical help with day-to-day needs like arranging prescription medication quickly. Several reviews also mention a calm approach with anxious pets and a clean, well-organised clinic setup. Pricing feedback is mixed: one reviewer calls it “very reasonable,” while another strongly criticises the pricing structure.
Axe Valley Veterinary Practice Ltd offers a 24-hour emergency service and has an on-site laboratory (website). The practice also promotes a Pet Health Club® Plus plan with consultations included (website), though no prices are stated.
From the latest reviews, owners most often describe the clinic as set up for hands-on medical work and longer-term case management, not just quick consults—for example
- •Dental problems caught and treated quickly: one owner says a vet prioritised checking their cat’s teeth, then provided an action plan and booked a teeth clean within 10 days, later explaining the infection risk and likely pain (review).
- •Support through complex diagnoses: one family describes “a difficult diagnosis process” for their cat and says the team provided ongoing help and support (review).
- •Home visits offered when a cat found car travel stressful (review).
- •Clear pre-op communication: one review mentions staff explaining what would happen on the day of an operation and what aftercare would involve (review).
Axe Valley Veterinary Practice Ltd offers a 24-hour emergency service and has an on-site laboratory (website). The practice also promotes a Pet Health Club® Plus plan with consultations included (website), though no prices are stated.
From the latest reviews, owners most often describe the clinic as set up for hands-on medical work and longer-term case management, not just quick consults—for example
- •Dental problems caught and treated quickly: one owner says a vet prioritised checking their cat’s teeth, then provided an action plan and booked a teeth clean within 10 days, later explaining the infection risk and likely pain (review).
- •Support through complex diagnoses: one family describes “a difficult diagnosis process” for their cat and says the team provided ongoing help and support (review).
- •Home visits offered when a cat found car travel stressful (review).
- •Clear pre-op communication: one review mentions staff explaining what would happen on the day of an operation and what aftercare would involve (review).
Axe Valley Veterinary Practice Ltd offers a 24-hour emergency service and has an on‑site laboratory (for faster diagnosis, as described on its website). Ownership (independent vs corporate group) isn’t stated in the information provided.
Based on the website and recent reviews, the practice appears set up for day‑to‑day general practice plus urgent care, with examples of
- •Home visits offered for a cat that found car travel stressful (reviewed as a deciding factor for switching practices).
- •Dental problems being actively checked and acted on: one owner reports a vet prioritised a tooth check, found a significant issue, and the cat was booked for a teeth clean within 10 days.
- •Clear pre‑op communication: an owner describes staff explaining what would happen on the day of an operation and what aftercare was needed.
- •Support through complex or difficult cases, including a “difficult diagnosis process” for a cat and end‑of‑life planning for an older dog with seizures.
Axe Valley Veterinary Practice Ltd offers a 24-hour emergency service and has an on‑site laboratory (for faster diagnosis, as described on its website). Ownership (independent vs corporate group) isn’t stated in the information provided.
Based on the website and recent reviews, the practice appears set up for day‑to‑day general practice plus urgent care, with examples of
- •Home visits offered for a cat that found car travel stressful (reviewed as a deciding factor for switching practices).
- •Dental problems being actively checked and acted on: one owner reports a vet prioritised a tooth check, found a significant issue, and the cat was booked for a teeth clean within 10 days.
- •Clear pre‑op communication: an owner describes staff explaining what would happen on the day of an operation and what aftercare was needed.
- •Support through complex or difficult cases, including a “difficult diagnosis process” for a cat and end‑of‑life planning for an older dog with seizures.
Bellevue Veterinary Clinic offers a broad mix of routine and advanced care (including orthopaedic surgery and 24‑hour emergency treatment), and also sees a wide range of species beyond cats and dogs (reviews mention a tortoise). Ownership (independent vs corporate group) isn’t stated in the information provided.
Decision-relevant details owners repeatedly mention include
- •Making time for urgent cases (one review describes being fitted in on a Saturday morning).
- •Thoughtful end‑of‑life support, including not rushing owners and a follow‑up call afterwards.
- •Dental work is specifically referenced, including a case involving 17 extractions and the use of an LED “healing wand” on the gums.
- •A small in‑clinic policy/detail aimed at quieter support during bereavement: a candle is lit when someone is losing a pet.
Bellevue Veterinary Clinic offers a broad mix of routine and advanced care (including orthopaedic surgery and 24‑hour emergency treatment), and also sees a wide range of species beyond cats and dogs (reviews mention a tortoise). Ownership (independent vs corporate group) isn’t stated in the information provided.
Decision-relevant details owners repeatedly mention include
- •Making time for urgent cases (one review describes being fitted in on a Saturday morning).
- •Thoughtful end‑of‑life support, including not rushing owners and a follow‑up call afterwards.
- •Dental work is specifically referenced, including a case involving 17 extractions and the use of an LED “healing wand” on the gums.
- •A small in‑clinic policy/detail aimed at quieter support during bereavement: a candle is lit when someone is losing a pet.
Blake Veterinary Group Ltd runs multiple surgeries and treats both domestic and exotic pets. The website highlights nursing staff on site 24 hours a day, and provides instructions for what to do if an emergency happens when the clinic is closed. Recent reviews also describe practical, pet-stress-reducing touches (a waiting area divided so cats can sit separately from dogs) and examples of case management such as keeping owners informed during a “serious illness,” and sourcing a longer-acting antibiotic to avoid daily return visits for injections. One recent review raises a specific concern about inconsistent information around eligibility for a discounted geriatric screening offer.
Blake Veterinary Group Ltd runs multiple surgeries and treats both domestic and exotic pets. The website highlights nursing staff on site 24 hours a day, and provides instructions for what to do if an emergency happens when the clinic is closed. Recent reviews also describe practical, pet-stress-reducing touches (a waiting area divided so cats can sit separately from dogs) and examples of case management such as keeping owners informed during a “serious illness,” and sourcing a longer-acting antibiotic to avoid daily return visits for injections. One recent review raises a specific concern about inconsistent information around eligibility for a discounted geriatric screening offer.
Cave Veterinary Specialists is a veterinary referral centre (owners mention being unable to attend without a referral), with advanced diagnostic and treatment facilities and 24/7 care for sick and injured patients stated on its website. Recent reviews describe specialist-led workups including scans and an MRI for a suspected neurological problem/IVDD, with owners highlighting long, option-focused consults (one review mentions over an hour discussing choices) and regular updates during treatment. One recent reviewer reports being turned away at night for arriving without a referral/registration and says there was no vet on site at that time; other reviews describe prompt, organised care once seen.
Cave Veterinary Specialists is a veterinary referral centre (owners mention being unable to attend without a referral), with advanced diagnostic and treatment facilities and 24/7 care for sick and injured patients stated on its website. Recent reviews describe specialist-led workups including scans and an MRI for a suspected neurological problem/IVDD, with owners highlighting long, option-focused consults (one review mentions over an hour discussing choices) and regular updates during treatment. One recent reviewer reports being turned away at night for arriving without a referral/registration and says there was no vet on site at that time; other reviews describe prompt, organised care once seen.
Medivet Somerton is part of the Medivet group (not an independent practice). It offers routine appointments and appears set up to handle same-day urgent problems too—one reviewer describes rushing in with an emergency that was dealt with professionally, and another says their dog with an “upset tummy” was seen quickly and recovered after the visit. The clinic also advertises 24‑hour emergency care (with a stated overnight consultation fee), and it’s listed as a Veterinary Nurse Training facility. Owners mention practical decision points like a free new‑puppy check and being put on a pet plan that “saved money.”
Medivet Somerton is part of the Medivet group (not an independent practice). It offers routine appointments and appears set up to handle same-day urgent problems too—one reviewer describes rushing in with an emergency that was dealt with professionally, and another says their dog with an “upset tummy” was seen quickly and recovered after the visit. The clinic also advertises 24‑hour emergency care (with a stated overnight consultation fee), and it’s listed as a Veterinary Nurse Training facility. Owners mention practical decision points like a free new‑puppy check and being put on a pet plan that “saved money.”
Orchard Vets is described on its website as a proudly independent practice with in-house emergency care 24/7 provided by its own vets. The clinic highlights on-site facilities including an own laboratory, sterile operating theatres, and state-of-the-art diagnostic equipment. In the latest reviews, owners frequently mention surgical care with structured follow-up (including post-op appointments and phone calls), support around emergencies, and end-of-life care—alongside one sharply negative account describing a billing dispute that escalated to debt collection and court.
Concrete examples mentioned by owners include: dental extractions for a cat with pre-op and post-op care; post-surgery follow-ups and phone check-ins reportedly included in the surgery price (one reviewer); and help with insurance claims.
Orchard Vets is described on its website as a proudly independent practice with in-house emergency care 24/7 provided by its own vets. The clinic highlights on-site facilities including an own laboratory, sterile operating theatres, and state-of-the-art diagnostic equipment. In the latest reviews, owners frequently mention surgical care with structured follow-up (including post-op appointments and phone calls), support around emergencies, and end-of-life care—alongside one sharply negative account describing a billing dispute that escalated to debt collection and court.
Concrete examples mentioned by owners include: dental extractions for a cat with pre-op and post-op care; post-surgery follow-ups and phone check-ins reportedly included in the surgery price (one reviewer); and help with insurance claims.
Southill Vets Ltd describes itself as a long‑established independent veterinary practice, and both the website and recent reviews emphasise that its 24‑hour emergency care is run by its own team rather than outsourced. Based on the information available, the clinic appears set up for day‑to‑day preventative care as well as medical/surgical work, with specialist referrals when needed.
Concrete details mentioned by owners and the clinic include
- •In‑house out‑of‑hours/24‑hour emergency care (website; echoed by reviews).
- •Help with pet travel paperwork, including an appointment for a visiting dog plus worming and passport signing (review).
- •A separate waiting area for cats and dogs (review).
- •Staff taking time to explain end‑of‑life decisions and the process during an emergency visit for a pet rat (review).
Southill Vets Ltd describes itself as a long‑established independent veterinary practice, and both the website and recent reviews emphasise that its 24‑hour emergency care is run by its own team rather than outsourced. Based on the information available, the clinic appears set up for day‑to‑day preventative care as well as medical/surgical work, with specialist referrals when needed.
Concrete details mentioned by owners and the clinic include
- •In‑house out‑of‑hours/24‑hour emergency care (website; echoed by reviews).
- •Help with pet travel paperwork, including an appointment for a visiting dog plus worming and passport signing (review).
- •A separate waiting area for cats and dogs (review).
- •Staff taking time to explain end‑of‑life decisions and the process during an emergency visit for a pet rat (review).
Street Vets4Pets Ltd is part of the Vets4Pets group (the wider brand describes its practices as “locally owned”). Based on available information, the clinic appears set up for routine procedures alongside same-day problem appointments when needed, with examples in reviews including a dog spay and getting a dog seen the same day for an acute issue. Owners also mention the team communicating with another vet practice about a case, and one review describes staff “trying so hard to save” an older, very unwell dog.
Street Vets4Pets Ltd is part of the Vets4Pets group (the wider brand describes its practices as “locally owned”). Based on available information, the clinic appears set up for routine procedures alongside same-day problem appointments when needed, with examples in reviews including a dog spay and getting a dog seen the same day for an acute issue. Owners also mention the team communicating with another vet practice about a case, and one review describes staff “trying so hard to save” an older, very unwell dog.
The Shepton Veterinary Group Limited is a general veterinary practice that also offers emergency veterinary services (24/7 or extended hours) and is listed as a veterinary nurse training facility. In the latest reviews available to us, multiple owners describe it as not part of a corporate group (this is stated by reviewers, not independently verified) and give concrete examples of support across different case types—such as repeat health checks for an orphaned 3‑week‑old kitten, end‑of‑life care for a rabbit, and efforts to investigate a dog’s severe, unexplained pain. Several reviews also mention staff taking time to explain what’s happening in a reassuring way, and one owner notes the team “kept an eye on the bill” during a complex illness.
The Shepton Veterinary Group Limited is a general veterinary practice that also offers emergency veterinary services (24/7 or extended hours) and is listed as a veterinary nurse training facility. In the latest reviews available to us, multiple owners describe it as not part of a corporate group (this is stated by reviewers, not independently verified) and give concrete examples of support across different case types—such as repeat health checks for an orphaned 3‑week‑old kitten, end‑of‑life care for a rabbit, and efforts to investigate a dog’s severe, unexplained pain. Several reviews also mention staff taking time to explain what’s happening in a reassuring way, and one owner notes the team “kept an eye on the bill” during a complex illness.
Kingfisher Veterinary Practice is a multi-branch practice (a reviewer refers to it as a “business of four practices”) that offers out-of-hours emergency care and routine in-practice appointments, with options for structured preventative care via a Pet Health Club® Plus plan (consultations included, price not stated). Reviews describe both everyday care (nervous cats settling once inside; dogs given a small biscuit) and more complex/sensitive situations such as surgery for an elderly dog and end-of-life support, including keepsakes after euthanasia. Feedback is mixed on administrative/communication handling: some owners mention condolence cards and staying in touch after a loss, while one review describes a lack of sympathy and repeated calls/texts during a cremation/insurance query.
Kingfisher Veterinary Practice is a multi-branch practice (a reviewer refers to it as a “business of four practices”) that offers out-of-hours emergency care and routine in-practice appointments, with options for structured preventative care via a Pet Health Club® Plus plan (consultations included, price not stated). Reviews describe both everyday care (nervous cats settling once inside; dogs given a small biscuit) and more complex/sensitive situations such as surgery for an elderly dog and end-of-life support, including keepsakes after euthanasia. Feedback is mixed on administrative/communication handling: some owners mention condolence cards and staying in touch after a loss, while one review describes a lack of sympathy and repeated calls/texts during a cremation/insurance query.
Midsomer Veterinary Centre is an independently owned veterinary practice (not part of a corporate group, as stated on its website). The clinic describes offering consultations, investigations, surgery, and medical treatment, with 24-hour emergency care/advice routed via an external out-of-hours provider (meaning urgent treatment may require travel).
From the latest reviews available, owners often mention long-term continuity (“over 10 years”), recognising familiar staff, and vets discussing options when cost is a concern. There is also a clear point of conflict in the reviews: one recent account says a distressed found cat was turned away because it wasn’t microchipped, while another reviewer argues the practice is being criticised for something “out of your control” and stresses that someone must be financially responsible.
Midsomer Veterinary Centre is an independently owned veterinary practice (not part of a corporate group, as stated on its website). The clinic describes offering consultations, investigations, surgery, and medical treatment, with 24-hour emergency care/advice routed via an external out-of-hours provider (meaning urgent treatment may require travel).
From the latest reviews available, owners often mention long-term continuity (“over 10 years”), recognising familiar staff, and vets discussing options when cost is a concern. There is also a clear point of conflict in the reviews: one recent account says a distressed found cat was turned away because it wasn’t microchipped, while another reviewer argues the practice is being criticised for something “out of your control” and stresses that someone must be financially responsible.
Golden Valley Vets describes itself as offering both routine preventative care and more advanced work, including CT/MRI imaging, on-site diagnostic facilities, and surgical/dental capabilities. The website also states there is 24‑hour provision for emergency care. In the latest written reviews available to us, several owners describe empathetic support around end-of-life care and bereavement, and one owner specifically mentions their frightened cats being handled gently during microchipping and vaccination. There is also a serious negative review alleging poor advice and a lack of response to concerns, and referring to the practice as a “veterinary chain” (no group name is given).
Golden Valley Vets describes itself as offering both routine preventative care and more advanced work, including CT/MRI imaging, on-site diagnostic facilities, and surgical/dental capabilities. The website also states there is 24‑hour provision for emergency care. In the latest written reviews available to us, several owners describe empathetic support around end-of-life care and bereavement, and one owner specifically mentions their frightened cats being handled gently during microchipping and vaccination. There is also a serious negative review alleging poor advice and a lack of response to concerns, and referring to the practice as a “veterinary chain” (no group name is given).
Kingfisher Veterinary Practice offers routine appointments alongside out-of-hours emergency care (mentioned on its website). The site also promotes a Pet Health Club® Plus plan where consultations are included, plus special offers such as a free health check or wellness screening for £60.
From the latest reviews available to us, owners most often describe
- •Fast access to appointments, including being seen within ~20 minutes of calling for an eye issue and being given an immediate appointment for a seriously unwell cat even when not registered.
- •End-of-life support, with multiple mentions of staff being calm and compassionate during euthanasia and final moments.
- •Clear communication in consults, including feeling “informed and reassured” and receiving “helpful advice.”
Ownership isn’t stated in the provided website summary; one reviewer alleges the practice is owned by a large corporate group (“Big Six”), but this isn’t confirmed by the other inputs.
Kingfisher Veterinary Practice offers routine appointments alongside out-of-hours emergency care (mentioned on its website). The site also promotes a Pet Health Club® Plus plan where consultations are included, plus special offers such as a free health check or wellness screening for £60.
From the latest reviews available to us, owners most often describe
- •Fast access to appointments, including being seen within ~20 minutes of calling for an eye issue and being given an immediate appointment for a seriously unwell cat even when not registered.
- •End-of-life support, with multiple mentions of staff being calm and compassionate during euthanasia and final moments.
- •Clear communication in consults, including feeling “informed and reassured” and receiving “helpful advice.”
Ownership isn’t stated in the provided website summary; one reviewer alleges the practice is owned by a large corporate group (“Big Six”), but this isn’t confirmed by the other inputs.
Minster Veterinary Services Ltd appears to be an independent practice (no corporate group is mentioned in the provided sources). It’s set up for both routine work and urgent cases: one reviewer describes the team calling back and “squeez[ing] us in” for a cat with a urinary blockage, and clinic data also lists emergency veterinary services. Reviews also point to support for longer-term conditions and end-of-life care—owners mention months-long illness management for a cat, and compassionate help during a pet’s final weeks, described as handled “in such a beautiful way” for remembrance. The clinic is also listed as a veterinary nurse training facility.
Minster Veterinary Services Ltd appears to be an independent practice (no corporate group is mentioned in the provided sources). It’s set up for both routine work and urgent cases: one reviewer describes the team calling back and “squeez[ing] us in” for a cat with a urinary blockage, and clinic data also lists emergency veterinary services. Reviews also point to support for longer-term conditions and end-of-life care—owners mention months-long illness management for a cat, and compassionate help during a pet’s final weeks, described as handled “in such a beautiful way” for remembrance. The clinic is also listed as a veterinary nurse training facility.
Minster Veterinary Services Ltd is an independent, RCVS-accredited small-animal practice established in the 1950s, led by partners Joyce Fleming and Ross O’Brien. The clinic’s stated setup includes in-house diagnostics (laboratory testing, high‑frequency radiography, and Doppler ultrasonography) and a broad small‑animal caseload covering areas like anaesthesia, pain management, dermatology, cardiology, ophthalmology, feline medicine, and exotics. It also offers 24/7 emergency cover; after 6.30 pm, emergencies are handled by an external veterinary provider.
From the latest written reviews available to us, owners most clearly describe long-term continuity with Joyce Fleming (including end‑of‑life care across multiple dogs) alongside more general comments about friendly service. The overall Google score is pulled down slightly by a couple of mid‑range ratings that don’t include written detail.
Minster Veterinary Services Ltd is an independent, RCVS-accredited small-animal practice established in the 1950s, led by partners Joyce Fleming and Ross O’Brien. The clinic’s stated setup includes in-house diagnostics (laboratory testing, high‑frequency radiography, and Doppler ultrasonography) and a broad small‑animal caseload covering areas like anaesthesia, pain management, dermatology, cardiology, ophthalmology, feline medicine, and exotics. It also offers 24/7 emergency cover; after 6.30 pm, emergencies are handled by an external veterinary provider.
From the latest written reviews available to us, owners most clearly describe long-term continuity with Joyce Fleming (including end‑of‑life care across multiple dogs) alongside more general comments about friendly service. The overall Google score is pulled down slightly by a couple of mid‑range ratings that don’t include written detail.
Mount Vets Ltd is an independent veterinary practice established in 1945. Based on its website, it’s set up to handle a mixed caseload: farm animal work, small animal care, and export-related veterinary services. The practice also states it provides 24‑hour emergency care using its own veterinary and nursing teams. Google shows a 5.0★ rating (3 reviews); the written feedback available is brief but mentions “excellent work” and “very friendly people.”
Mount Vets Ltd is an independent veterinary practice established in 1945. Based on its website, it’s set up to handle a mixed caseload: farm animal work, small animal care, and export-related veterinary services. The practice also states it provides 24‑hour emergency care using its own veterinary and nursing teams. Google shows a 5.0★ rating (3 reviews); the written feedback available is brief but mentions “excellent work” and “very friendly people.”
Pet Pain Relief is a veterinary clinic focused specifically on pain management for dogs and cats. The website describes services such as pain assessments, optimising medications and supplements, joint and nerve injections, acupuncture, laser therapy, and pain‑relief drips, with ultrasound listed as a facility. Reviews repeatedly describe thorough pain assessments and detailed follow-up information—owners mention records being reviewed in advance, evidence-based explanations of options, and an “extremely detailed” write-up with prompt replies to post-appointment questions.
Pet Pain Relief is a veterinary clinic focused specifically on pain management for dogs and cats. The website describes services such as pain assessments, optimising medications and supplements, joint and nerve injections, acupuncture, laser therapy, and pain‑relief drips, with ultrasound listed as a facility. Reviews repeatedly describe thorough pain assessments and detailed follow-up information—owners mention records being reviewed in advance, evidence-based explanations of options, and an “extremely detailed” write-up with prompt replies to post-appointment questions.
Newton Clarke Veterinary Surgeons is a proudly independent small-animal practice (cats, dogs, and small mammals) and is also listed as a veterinary nurse training facility. From the clinic’s own information, it offers unlimited consultations (via its plans), routine preventive care (vaccinations and tailored parasite control), and has stated strengths in orthopaedics and cardiology.
Recent reviews describe a mix of experiences: several long-term clients mention unrushed explanations and complex care (including TPLO surgery and managing conditions like cancer and an autoimmune illness), while a small number of recent reviewers report serious concerns such as a cat being told results were “perfect” and later deteriorating rapidly, and a separate complaint about a lack of empathy around at-home euthanasia and ashes collection.
Newton Clarke Veterinary Surgeons is a proudly independent small-animal practice (cats, dogs, and small mammals) and is also listed as a veterinary nurse training facility. From the clinic’s own information, it offers unlimited consultations (via its plans), routine preventive care (vaccinations and tailored parasite control), and has stated strengths in orthopaedics and cardiology.
Recent reviews describe a mix of experiences: several long-term clients mention unrushed explanations and complex care (including TPLO surgery and managing conditions like cancer and an autoimmune illness), while a small number of recent reviewers report serious concerns such as a cat being told results were “perfect” and later deteriorating rapidly, and a separate complaint about a lack of empathy around at-home euthanasia and ashes collection.
Nurture Vet Hospital is an independent practice and an RCVS Tier 3 Veterinary Hospital, offering GP care plus 24/7 hospital and emergency cover. The website highlights dental work with pre‑operative dental X‑rays and laparoscopic (“keyhole”) surgery, and reviews repeatedly describe same-day/urgent access (including a Sunday call-out with a vet arriving within 15 minutes) and follow-through after difficult cases (time given for goodbyes, sympathy card, ashes presented with care). Several owners also mention a low-pressure approach to sales (e.g., “not hard sellers”) and staff who actively help nervous dogs build confidence (treats/fuss at reception; calmer handling over time).
Nurture Vet Hospital is an independent practice and an RCVS Tier 3 Veterinary Hospital, offering GP care plus 24/7 hospital and emergency cover. The website highlights dental work with pre‑operative dental X‑rays and laparoscopic (“keyhole”) surgery, and reviews repeatedly describe same-day/urgent access (including a Sunday call-out with a vet arriving within 15 minutes) and follow-through after difficult cases (time given for goodbyes, sympathy card, ashes presented with care). Several owners also mention a low-pressure approach to sales (e.g., “not hard sellers”) and staff who actively help nervous dogs build confidence (treats/fuss at reception; calmer handling over time).
Bath Veterinary Group runs a main site plus multiple branches, and reviewers repeatedly reference a dedicated “Cat Clinic” setting. Based on the latest reviews, it appears particularly set up for feline care, including dental work and supportive handling for anxious cats. Concrete details owners mention include: clear explanation of diagnosis and costs before treatment, follow-up phone calls after procedures (including a tongue procedure), and detailed post-op instructions after dental extractions.
Bath Veterinary Group runs a main site plus multiple branches, and reviewers repeatedly reference a dedicated “Cat Clinic” setting. Based on the latest reviews, it appears particularly set up for feline care, including dental work and supportive handling for anxious cats. Concrete details owners mention include: clear explanation of diagnosis and costs before treatment, follow-up phone calls after procedures (including a tongue procedure), and detailed post-op instructions after dental extractions.
Black Rock Vets Ltd is an RCVS-accredited practice with Gold standard Cat Friendly Clinic status and RWAF Silver (Rabbit Welfare Association and Fund) accreditation, and it treats dogs, cats and rabbits. The website highlights laser/photobiomodulation therapy (with an “introductory offer” of discounted multi-session treatment), alongside consultations, vaccinations and routine procedures, and it states a 24/7 out-of-hours emergency service is available.
From the latest reviews, owners describe being seen quickly for urgent problems (one dog with a painful paw was treated within ~20 minutes) and praise clear explanations and conservative decision-making (an elderly cat with unsteadiness was checked thoroughly and offered pain relief first rather than being rushed into euthanasia). A smaller number of recent reviews report serious frustration about billing/admin issues and communication, including being contacted months later about payments and feeling spoken to rudely.
Black Rock Vets Ltd is an RCVS-accredited practice with Gold standard Cat Friendly Clinic status and RWAF Silver (Rabbit Welfare Association and Fund) accreditation, and it treats dogs, cats and rabbits. The website highlights laser/photobiomodulation therapy (with an “introductory offer” of discounted multi-session treatment), alongside consultations, vaccinations and routine procedures, and it states a 24/7 out-of-hours emergency service is available.
From the latest reviews, owners describe being seen quickly for urgent problems (one dog with a painful paw was treated within ~20 minutes) and praise clear explanations and conservative decision-making (an elderly cat with unsteadiness was checked thoroughly and offered pain relief first rather than being rushed into euthanasia). A smaller number of recent reviews report serious frustration about billing/admin issues and communication, including being contacted months later about payments and feeling spoken to rudely.
Longmead Veterinary Surgery describes itself as an independent, vet-owned practice (serving clients since 1940) and an RCVS-accredited small animal practice. Based on its stated facilities and what clients mention, it appears set up for both routine care and more involved procedures, including keyhole surgery, advanced orthopaedics, and in-house hospitalisation with separate dog and cat wards (CT scanning is stated to be in-house at another surgery site).
From the latest reviews available, owners frequently describe clear explanations before procedures, aftercare guidance, and practical handling of tricky situations (for example, booking a reactive dog at a quieter time and keeping the appointment calm). There is also a contrasting account describing refusal to register a new pet due to practice capacity/criteria and a poor interaction with the practice manager.
Longmead Veterinary Surgery describes itself as an independent, vet-owned practice (serving clients since 1940) and an RCVS-accredited small animal practice. Based on its stated facilities and what clients mention, it appears set up for both routine care and more involved procedures, including keyhole surgery, advanced orthopaedics, and in-house hospitalisation with separate dog and cat wards (CT scanning is stated to be in-house at another surgery site).
From the latest reviews available, owners frequently describe clear explanations before procedures, aftercare guidance, and practical handling of tricky situations (for example, booking a reactive dog at a quieter time and keeping the appointment calm). There is also a contrasting account describing refusal to register a new pet due to practice capacity/criteria and a poor interaction with the practice manager.
Priory Close Veterinary Surgery describes itself as an independent practice with over 35 years of experience, offering “traditional values with modern facilities and techniques.” It’s set up for both routine care and urgent same-day problems (reviews mention being offered same-day appointments and being seen quickly for emergencies), alongside in-house clinical work such as medical investigations and dental work. The practice is also RCVS approved for training small animal nurses.
From the latest reviews, owners repeatedly mention
- •Fast access when it matters (same-day appointments; urgent cases accommodated).
- •Practical, clearly explained treatment (e.g., raisin ingestion treated quickly with an emetic injection and monitored vomiting; after-care advice given).
- •A “not pushing unnecessary treatment” approach (owners say they weren’t advised to do things that weren’t needed).
Priory Close Veterinary Surgery describes itself as an independent practice with over 35 years of experience, offering “traditional values with modern facilities and techniques.” It’s set up for both routine care and urgent same-day problems (reviews mention being offered same-day appointments and being seen quickly for emergencies), alongside in-house clinical work such as medical investigations and dental work. The practice is also RCVS approved for training small animal nurses.
From the latest reviews, owners repeatedly mention
- •Fast access when it matters (same-day appointments; urgent cases accommodated).
- •Practical, clearly explained treatment (e.g., raisin ingestion treated quickly with an emetic injection and monitored vomiting; after-care advice given).
- •A “not pushing unnecessary treatment” approach (owners say they weren’t advised to do things that weren’t needed).
Kingfisher Veterinary Practice Crewkerne offers routine care alongside out-of-hours emergency arrangements (listed as “Out of Hours Emergency” on the clinic website). Reviews describe a practice that handles both preventative appointments (for example, vaccinations) and urgent injuries (including a cat hit by a car and dog bite wounds), with multiple owners mentioning follow-up contact after treatment (including “non stop telephone calls” and advice on complications). Facilities are also referenced in reviews as spacious with larger consultation rooms. Feedback on staff manner is mixed: many describe supportive handling (including giving an injured cat “cuddles”), while one recent reviewer reports “unbelievably rude staff.”
Kingfisher Veterinary Practice Crewkerne offers routine care alongside out-of-hours emergency arrangements (listed as “Out of Hours Emergency” on the clinic website). Reviews describe a practice that handles both preventative appointments (for example, vaccinations) and urgent injuries (including a cat hit by a car and dog bite wounds), with multiple owners mentioning follow-up contact after treatment (including “non stop telephone calls” and advice on complications). Facilities are also referenced in reviews as spacious with larger consultation rooms. Feedback on staff manner is mixed: many describe supportive handling (including giving an injured cat “cuddles”), while one recent reviewer reports “unbelievably rude staff.”
St Giles Animal Centre Ltd appears primarily set up for pet boarding (dogs and cats), with additional services including pet adoption and grooming/clipping. Recent reviews repeatedly mention practical “peace of mind” touches during boarding—such as photos and messages with updates on how pets are settling in—and an online booking/registration process that owners describe as straightforward. Owners also describe staff being particularly good with nervous dogs, including dogs that are happy to go in with staff at drop-off and come out “happy and healthy” at collection. The centre is also listed as a Veterinary Nurse Training facility.
St Giles Animal Centre Ltd appears primarily set up for pet boarding (dogs and cats), with additional services including pet adoption and grooming/clipping. Recent reviews repeatedly mention practical “peace of mind” touches during boarding—such as photos and messages with updates on how pets are settling in—and an online booking/registration process that owners describe as straightforward. Owners also describe staff being particularly good with nervous dogs, including dogs that are happy to go in with staff at drop-off and come out “happy and healthy” at collection. The centre is also listed as a Veterinary Nurse Training facility.
White Lodge Veterinary Clinic Ltd provides care for a wide mix of animals (companion pets, farm animals, and equines), and the website describes hospital-standard surgical and inpatient facilities for equines plus farm work including surgery and lambing. It also states a 24-hour emergency service for registered clients.
From the latest reviews, owners most often mention
- •Emergency/same-day help when a pet becomes unwell unexpectedly (including visitors getting an urgent appointment).
- •End-of-life care described as calm and compassionate when euthanasia was needed.
- •Practical coordination such as contacting a pet’s usual vet to obtain history before treatment.
(Ownership/group status isn’t stated in the information provided.)
White Lodge Veterinary Clinic Ltd provides care for a wide mix of animals (companion pets, farm animals, and equines), and the website describes hospital-standard surgical and inpatient facilities for equines plus farm work including surgery and lambing. It also states a 24-hour emergency service for registered clients.
From the latest reviews, owners most often mention
- •Emergency/same-day help when a pet becomes unwell unexpectedly (including visitors getting an urgent appointment).
- •End-of-life care described as calm and compassionate when euthanasia was needed.
- •Practical coordination such as contacting a pet’s usual vet to obtain history before treatment.
(Ownership/group status isn’t stated in the information provided.)
Beaconsfield Veterinary Clinic offers vet consults, surgery and a range of nurse-led clinics and pet packages (including puppy/kitten and senior clinics). Reviews describe them fitting in a new client with a poorly cat, explaining treatment options and costs clearly (“no hidden fees”), and not always pushing medication if another option is available. Owners also mention a rabbit surgery where everything was discussed in detail, and an urgent appointment for a dog with a leg laceration where the team acted quickly and handled a nervous dog well. One reviewer reports the opposite experience—feeling “steamrolled” into buying sedatives—so experiences around prescribing can vary.
Beaconsfield Veterinary Clinic offers vet consults, surgery and a range of nurse-led clinics and pet packages (including puppy/kitten and senior clinics). Reviews describe them fitting in a new client with a poorly cat, explaining treatment options and costs clearly (“no hidden fees”), and not always pushing medication if another option is available. Owners also mention a rabbit surgery where everything was discussed in detail, and an urgent appointment for a dog with a leg laceration where the team acted quickly and handled a nervous dog well. One reviewer reports the opposite experience—feeling “steamrolled” into buying sedatives—so experiences around prescribing can vary.
Minster Veterinary Services Ltd is a long-established, independent small-animal practice (established in the 1950s) that now focuses on domestic pets only. The website states it is RCVS-accredited and equipped for in-clinic diagnostics (including an in-house laboratory, high-frequency radiography, and Doppler ultrasonography).
Based on the site and the latest reviews, this clinic appears set up for both routine care and more complex surgical cases—with owners specifically mentioning vaccinations, assessment of a small lump (needle test to check it was most likely a cyst), and TPLO surgery for a large dog. Reviewers repeatedly describe staff as professional, knowledgeable, and good at reducing anxiety for nervous owners and pets.
Minster Veterinary Services Ltd is a long-established, independent small-animal practice (established in the 1950s) that now focuses on domestic pets only. The website states it is RCVS-accredited and equipped for in-clinic diagnostics (including an in-house laboratory, high-frequency radiography, and Doppler ultrasonography).
Based on the site and the latest reviews, this clinic appears set up for both routine care and more complex surgical cases—with owners specifically mentioning vaccinations, assessment of a small lump (needle test to check it was most likely a cyst), and TPLO surgery for a large dog. Reviewers repeatedly describe staff as professional, knowledgeable, and good at reducing anxiety for nervous owners and pets.
Street Veterinary Centre describes itself as investing in in-house specialist equipment and offers both nurse clinics and end-of-life care; it also provides equine services and states it has RCVS awards for Client Service and for Team and Professional Responsibility. It’s also listed as a veterinary nurse training facility. In the latest reviews available to us, owners most often mention clear explanations of options and likely outcomes (including what the vet felt was in an animal’s best interest), plus examples of urgent/decisive care and support around euthanasia. One review strongly disputes the clinic’s decision-making around an elderly cat’s dental abscess and euthanasia discussions.
Street Veterinary Centre describes itself as investing in in-house specialist equipment and offers both nurse clinics and end-of-life care; it also provides equine services and states it has RCVS awards for Client Service and for Team and Professional Responsibility. It’s also listed as a veterinary nurse training facility. In the latest reviews available to us, owners most often mention clear explanations of options and likely outcomes (including what the vet felt was in an animal’s best interest), plus examples of urgent/decisive care and support around euthanasia. One review strongly disputes the clinic’s decision-making around an elderly cat’s dental abscess and euthanasia discussions.
Highcroft Veterinary Group – Silva House Veterinary Centre is part of the Highcroft Veterinary Group and is listed as a veterinary nurse training facility. The Highcroft website describes a small-animal hospital-style setup across the group, including in-house diagnostics (lab work plus X‑ray and ultrasound), and a wide menu of routine and surgical care (from vaccinations and parasite control through to dentistry and general surgery). Review signals are mixed: some recent reviewers describe vets taking time to explain procedures and being patient with nervous dogs, while several 1‑star reviews (some explicitly from people who say they are not clients) allege the practice agreed to euthanase a young dog without sufficient testing or challenge.
Highcroft Veterinary Group – Silva House Veterinary Centre is part of the Highcroft Veterinary Group and is listed as a veterinary nurse training facility. The Highcroft website describes a small-animal hospital-style setup across the group, including in-house diagnostics (lab work plus X‑ray and ultrasound), and a wide menu of routine and surgical care (from vaccinations and parasite control through to dentistry and general surgery). Review signals are mixed: some recent reviewers describe vets taking time to explain procedures and being patient with nervous dogs, while several 1‑star reviews (some explicitly from people who say they are not clients) allege the practice agreed to euthanase a young dog without sufficient testing or challenge.
Polden Hills Veterinary Centre Ltd describes itself on its website as proudly independent and focused on ethical veterinary treatment, and it also states it provides out-of-hours emergency services. In the written reviews available to us, owners most often talk about surgery/operations, vaccinations for puppies, and end-of-life care, with a few concrete process details: one owner says they were allowed to stay with their dog until sedation and then be reunited immediately after the operation, and another describes the practice sending a bereavement card and delaying the bill for over a month after euthanasia.
Polden Hills Veterinary Centre Ltd describes itself on its website as proudly independent and focused on ethical veterinary treatment, and it also states it provides out-of-hours emergency services. In the written reviews available to us, owners most often talk about surgery/operations, vaccinations for puppies, and end-of-life care, with a few concrete process details: one owner says they were allowed to stay with their dog until sedation and then be reunited immediately after the operation, and another describes the practice sending a bereavement card and delaying the bill for over a month after euthanasia.
Wells Vets is a branch surgery of Shepton Vets (opened in 2018) and is set up for both everyday care and more involved work: the website lists routine and complex surgery (including keyhole spays), dentistry and diagnostic imaging, with out-of-hours emergency and nursing care provided via the main Shepton Vets centre. Facilities highlighted include separate dog and cat wards, an in-house lab, and dental radiography. In the latest reviews available to us, owners repeatedly name a vet called Polly and describe clear explanations around options and prognosis (including end-of-life decision-making), plus specific successful outcomes after complex dental work and a “major op.” One reviewer also describes being helped during an emergency visit and feeling the cost was “amazing.”
Wells Vets is a branch surgery of Shepton Vets (opened in 2018) and is set up for both everyday care and more involved work: the website lists routine and complex surgery (including keyhole spays), dentistry and diagnostic imaging, with out-of-hours emergency and nursing care provided via the main Shepton Vets centre. Facilities highlighted include separate dog and cat wards, an in-house lab, and dental radiography. In the latest reviews available to us, owners repeatedly name a vet called Polly and describe clear explanations around options and prognosis (including end-of-life decision-making), plus specific successful outcomes after complex dental work and a “major op.” One reviewer also describes being helped during an emergency visit and feeling the cost was “amazing.”
Watkins & Tasker Vets is described by a long-term client as an independent practice (specifically noted as not having been “gobbled up by large corporations”). Reviews point to a practice geared toward ongoing, long-term care for pets, with repeated mentions of support through difficult end-of-life decisions. Owners also repeatedly mention being fit in for appointments when needed and having staff who take time to answer questions and give advice.
Concrete specifics mentioned in reviews include
- •24/7 emergency care available for emergencies.
- •Owners say the team can fit them in with appointments.
- •Multiple reviews describe support with euthanasia/“over the rainbow bridge”, highlighting kindness during end-of-life care.
- •Clients describe long relationships with the practice (mentions of 13 years, 25 years, and 35 years).
Watkins & Tasker Vets is described by a long-term client as an independent practice (specifically noted as not having been “gobbled up by large corporations”). Reviews point to a practice geared toward ongoing, long-term care for pets, with repeated mentions of support through difficult end-of-life decisions. Owners also repeatedly mention being fit in for appointments when needed and having staff who take time to answer questions and give advice.
Concrete specifics mentioned in reviews include
- •24/7 emergency care available for emergencies.
- •Owners say the team can fit them in with appointments.
- •Multiple reviews describe support with euthanasia/“over the rainbow bridge”, highlighting kindness during end-of-life care.
- •Clients describe long relationships with the practice (mentions of 13 years, 25 years, and 35 years).
Highcroft Veterinary Group – Frome Veterinary Centre is part of the Highcroft Veterinary Group (not an independent practice) and is also listed as a veterinary nurse training facility. From the written reviews available, owners most often mention being seen promptly for urgent concerns (one dog was told to “come in straight away”) and clear, option-based explanations (a vet discussed kidney findings discovered during a neutering visit and talked through treatment choices). A small number of recent reviews describe a serious dispute about testing/insurance paperwork and charges after a cat biopsy, including allegations of being chased for payment and difficulties getting biopsy details sent to the insurer.
Highcroft Veterinary Group – Frome Veterinary Centre is part of the Highcroft Veterinary Group (not an independent practice) and is also listed as a veterinary nurse training facility. From the written reviews available, owners most often mention being seen promptly for urgent concerns (one dog was told to “come in straight away”) and clear, option-based explanations (a vet discussed kidney findings discovered during a neutering visit and talked through treatment choices). A small number of recent reviews describe a serious dispute about testing/insurance paperwork and charges after a cat biopsy, including allegations of being chased for payment and difficulties getting biopsy details sent to the insurer.
Medivet Taunton is part of the Medivet group (a corporate chain) and offers routine care alongside in-practice diagnostics such as X‑rays, ultrasound and ECG, plus an in-house laboratory. The clinic states it provides 15‑minute consultations and can arrange out-of-hours cover via Quantock Veterinary Hospital (7.00pm–8.00am and Bank Holidays). Recent reviews repeatedly mention being fitted in at short notice (including same-day appointments), and staff taking practical steps to settle anxious or reactive dogs (e.g., calm handling and using treats to allow an exam).
Medivet Taunton is part of the Medivet group (a corporate chain) and offers routine care alongside in-practice diagnostics such as X‑rays, ultrasound and ECG, plus an in-house laboratory. The clinic states it provides 15‑minute consultations and can arrange out-of-hours cover via Quantock Veterinary Hospital (7.00pm–8.00am and Bank Holidays). Recent reviews repeatedly mention being fitted in at short notice (including same-day appointments), and staff taking practical steps to settle anxious or reactive dogs (e.g., calm handling and using treats to allow an exam).
Oakapple Surgery is reviewed primarily around consultations with Janet (vet), including care for a dog and a Syrian hamster. Owners repeatedly describe Janet as calm and attentive, with multiple reviews noting she listens to concerns and helps put owners “at rest.” Several reviewers also mention not being overcharged or finding the pricing cheaper than other vets, while one reviewer reports a poor first impression at reception, saying they “didn’t get past the lady on the desk” due to curt, disinterested manner.
Oakapple Surgery is reviewed primarily around consultations with Janet (vet), including care for a dog and a Syrian hamster. Owners repeatedly describe Janet as calm and attentive, with multiple reviews noting she listens to concerns and helps put owners “at rest.” Several reviewers also mention not being overcharged or finding the pricing cheaper than other vets, while one reviewer reports a poor first impression at reception, saying they “didn’t get past the lady on the desk” due to curt, disinterested manner.
Vets Now Bath is part of the Vets Now corporate network (a UK-wide out‑of‑hours emergency provider). Based on the website and reviews, it’s set up primarily for urgent and emergency presentations when regular vets are closed, with small‑animal care and a triage/rapid-assessment workflow.
From the latest reviews available to us, owners repeatedly mention being seen quickly for emergencies, clear explanations of options, and regular updates on what’s happening. Specific examples include treatment for a dog that needed to be made sick after eating a mango, follow-on endoscopy for another ingestion episode, breathing problems assessed “straight away,” and dental work for a cat. There is also a mixed signal on cost and experience: one reviewer cites a “basic £324” fee and a negative outcome, while several others describe staff as reassuring and not pushing expensive out‑of‑hours testing.
Vets Now Bath is part of the Vets Now corporate network (a UK-wide out‑of‑hours emergency provider). Based on the website and reviews, it’s set up primarily for urgent and emergency presentations when regular vets are closed, with small‑animal care and a triage/rapid-assessment workflow.
From the latest reviews available to us, owners repeatedly mention being seen quickly for emergencies, clear explanations of options, and regular updates on what’s happening. Specific examples include treatment for a dog that needed to be made sick after eating a mango, follow-on endoscopy for another ingestion episode, breathing problems assessed “straight away,” and dental work for a cat. There is also a mixed signal on cost and experience: one reviewer cites a “basic £324” fee and a negative outcome, while several others describe staff as reassuring and not pushing expensive out‑of‑hours testing.
Deane Vets promotes a Pet Health Club® Plus plan that includes consultations, and is listed as a veterinary nurse training facility. Reviews most often describe appointments where the team explains treatment options clearly and gives cost estimates up front, with multiple owners saying they didn’t feel pushed into buying products or plans. Emergency care is also referenced (one owner says they were seen for a Sunday emergency and were “very pleased with the service”). There is, however, a sharp conflict in feedback: one recent reviewer makes a serious allegation about cats catching “cat flu” in reception with significant loss, while the rest of the latest reviews are strongly positive about care and communication.
Deane Vets promotes a Pet Health Club® Plus plan that includes consultations, and is listed as a veterinary nurse training facility. Reviews most often describe appointments where the team explains treatment options clearly and gives cost estimates up front, with multiple owners saying they didn’t feel pushed into buying products or plans. Emergency care is also referenced (one owner says they were seen for a Sunday emergency and were “very pleased with the service”). There is, however, a sharp conflict in feedback: one recent reviewer makes a serious allegation about cats catching “cat flu” in reception with significant loss, while the rest of the latest reviews are strongly positive about care and communication.
Bath Veterinary Group is part of the IVC group (mentioned by a reviewer) and operates a main site plus additional branches (per the clinic website). From the latest reviews, this branch is commonly described as welcoming and unhurried: owners mention consultations sometimes run over, but because the vet “doesn’t rush” and takes time to address concerns. Specific experiences noted include staff making a fuss of dogs on arrival, a vet examining an anxious dog at floor level to help her settle, and detailed, sympathetic guidance for a very sick cat (even when the outcome wasn’t improved).
Bath Veterinary Group is part of the IVC group (mentioned by a reviewer) and operates a main site plus additional branches (per the clinic website). From the latest reviews, this branch is commonly described as welcoming and unhurried: owners mention consultations sometimes run over, but because the vet “doesn’t rush” and takes time to address concerns. Specific experiences noted include staff making a fuss of dogs on arrival, a vet examining an anxious dog at floor level to help her settle, and detailed, sympathetic guidance for a very sick cat (even when the outcome wasn’t improved).
Founded in 1998, Green Pastures Veterinary Centre treats dogs, cats, rabbits and other small mammals, and has separate facilities for dogs, cats and small mammals. The clinic lists RCVS Tier 2 accreditation and provides a 24-hour emergency service with nursing care and hospitalisation. Recent reviews frequently mention clear explanations and calm handling of anxious pets (including gentle, unhurried appointments), plus good communication during procedures such as dental work; one recent reviewer raises a concern about how the practice approached euthanasia options for injured wildlife (small mammals/birds).
Founded in 1998, Green Pastures Veterinary Centre treats dogs, cats, rabbits and other small mammals, and has separate facilities for dogs, cats and small mammals. The clinic lists RCVS Tier 2 accreditation and provides a 24-hour emergency service with nursing care and hospitalisation. Recent reviews frequently mention clear explanations and calm handling of anxious pets (including gentle, unhurried appointments), plus good communication during procedures such as dental work; one recent reviewer raises a concern about how the practice approached euthanasia options for injured wildlife (small mammals/birds).
Wellpets is a small-animal veterinary practice offering diagnostic services, nurse clinics, and an out-of-hours service (as stated on its website). Reviews most often describe clear communication and friendly handling during appointments—ranging from routine care (including support for a senior cat’s ongoing needs) to more emotionally difficult visits such as end-of-life care, where one owner describes being taken to a separate room and having the procedure explained step-by-step. One recent negative review reports a large last-minute price increase after an appointment was rearranged due to vet availability, so experiences around pricing and admin appear mixed.
Wellpets is a small-animal veterinary practice offering diagnostic services, nurse clinics, and an out-of-hours service (as stated on its website). Reviews most often describe clear communication and friendly handling during appointments—ranging from routine care (including support for a senior cat’s ongoing needs) to more emotionally difficult visits such as end-of-life care, where one owner describes being taken to a separate room and having the procedure explained step-by-step. One recent negative review reports a large last-minute price increase after an appointment was rearranged due to vet availability, so experiences around pricing and admin appear mixed.
Quantock Veterinary Hospital Limited (no wider corporate group mentioned) has been providing pet care since 1985 and describes itself as a 24-hour hospital. It’s also listed as a veterinary nurse training facility. Recent reviews frequently mention thorough routine care (full health checks and vaccinations), clear planning for ongoing issues (including a newly discovered heart murmur), and prompt action in urgent situations (one owner credits the team with saving their puppy’s life). Several owners also highlight good appointment availability and being able to get advice by phone when needed.
Quantock Veterinary Hospital Limited (no wider corporate group mentioned) has been providing pet care since 1985 and describes itself as a 24-hour hospital. It’s also listed as a veterinary nurse training facility. Recent reviews frequently mention thorough routine care (full health checks and vaccinations), clear planning for ongoing issues (including a newly discovered heart murmur), and prompt action in urgent situations (one owner credits the team with saving their puppy’s life). Several owners also highlight good appointment availability and being able to get advice by phone when needed.
Our Score (47/100)
The County Veterinary Clinic is a small-animal practice established in January 2005. The website states it offers a 24-hour emergency service and appointments seven days a week, and it is accredited as an official “Cat-Friendly” practice (International Society for Feline Medicine) as well as a Guide Dog–approved practice. It is also listed as a veterinary nurse training facility.
Latest reviews show a split experience: several older reviews describe effective treatment (including one owner saying their dog’s life was saved) and vets/nurses who “explain things well,” while a recent 1-star review describes serious delays and missed call-backs when the owner was trying to arrange end-of-life help for a dog with an aggressive tumour, and says no alternative options were suggested at the time.
The County Veterinary Clinic is a small-animal practice established in January 2005. The website states it offers a 24-hour emergency service and appointments seven days a week, and it is accredited as an official “Cat-Friendly” practice (International Society for Feline Medicine) as well as a Guide Dog–approved practice. It is also listed as a veterinary nurse training facility.
Latest reviews show a split experience: several older reviews describe effective treatment (including one owner saying their dog’s life was saved) and vets/nurses who “explain things well,” while a recent 1-star review describes serious delays and missed call-backs when the owner was trying to arrange end-of-life help for a dog with an aggressive tumour, and says no alternative options were suggested at the time.
Chew Valley Vet is a mobile (home-visit) veterinary service offering routine care for cats, dogs and rabbits in the pet’s home. The website emphasises routine appointments delivered via house calls rather than a fixed clinic facility. Professional registrations/memberships are stated as RCVS registered, and a member of BSAVA and BVA. Ownership/affiliation (independent vs corporate group) isn’t stated.
Chew Valley Vet is a mobile (home-visit) veterinary service offering routine care for cats, dogs and rabbits in the pet’s home. The website emphasises routine appointments delivered via house calls rather than a fixed clinic facility. Professional registrations/memberships are stated as RCVS registered, and a member of BSAVA and BVA. Ownership/affiliation (independent vs corporate group) isn’t stated.
No corporate group affiliation is mentioned in the available information. Reviews describe a small team where owners repeatedly highlight calm, thorough consultations and practical decision-making—especially for anxious dogs and longer-running problems (for example, a “huge” ear issue discussed in detail with treatment options explained).
Based on what clients describe, the practice seems set up for
- •Routine preventative care (puppy vaccination course is specifically mentioned).
- •Ongoing medical problem management (ear problems; follow-up consultations).
- •Support through serious illness, including end-of-life care (owners mention being guided through a cancer diagnosis that later ended in the loss of a pet).
- •Surgical procedures via a separate site used for operations (mentioned by one reviewer).
Concrete specifics owners mention include: vets taking extra time to keep a nervous dog calm during the consult, clearly explaining outcomes and options, and providing opportunities for puppy socialisation during a vaccination visit (meeting other dogs and young kittens when the clinic was quiet).
No corporate group affiliation is mentioned in the available information. Reviews describe a small team where owners repeatedly highlight calm, thorough consultations and practical decision-making—especially for anxious dogs and longer-running problems (for example, a “huge” ear issue discussed in detail with treatment options explained).
Based on what clients describe, the practice seems set up for
- •Routine preventative care (puppy vaccination course is specifically mentioned).
- •Ongoing medical problem management (ear problems; follow-up consultations).
- •Support through serious illness, including end-of-life care (owners mention being guided through a cancer diagnosis that later ended in the loss of a pet).
- •Surgical procedures via a separate site used for operations (mentioned by one reviewer).
Concrete specifics owners mention include: vets taking extra time to keep a nervous dog calm during the consult, clearly explaining outcomes and options, and providing opportunities for puppy socialisation during a vaccination visit (meeting other dogs and young kittens when the clinic was quiet).
Watkins & Tasker Vets is a veterinary practice that also serves as a veterinary nurse training facility. Ownership/group affiliation isn’t stated in the information provided. Recent reviews describe a practice used for both routine procedures (including dog castration) and complex decision-making, such as cases where an owner says the team helped their pet recover after another vet had suggested euthanasia. Owners also repeatedly mention gentle handling for very nervous rescue dogs, and staff remembering pets’ individual quirks.
Watkins & Tasker Vets is a veterinary practice that also serves as a veterinary nurse training facility. Ownership/group affiliation isn’t stated in the information provided. Recent reviews describe a practice used for both routine procedures (including dog castration) and complex decision-making, such as cases where an owner says the team helped their pet recover after another vet had suggested euthanasia. Owners also repeatedly mention gentle handling for very nervous rescue dogs, and staff remembering pets’ individual quirks.
Our Score (71/100)
Bath Veterinary Group is a multi-branch practice (a main site plus six further branches are described on its website). It’s set up for routine veterinary care and urgent support, and is also listed as a veterinary nurse training facility and as offering emergency veterinary services (24/7 or extended hours).
From the latest reviews available, owners describe thorough examinations and clear explanations, including a “quick referral for specialist treatment” and a same‑day response from the hospital. Several reviews also mention staff adjusting their handling for nervous dogs (keeping them calm and comfortable, with treats at reception). However, there is a sharply conflicting account from a first‑time owner describing an eye problem that they believe was not treated appropriately early on, and they also report being unable to see a different vet despite requesting one.
Bath Veterinary Group is a multi-branch practice (a main site plus six further branches are described on its website). It’s set up for routine veterinary care and urgent support, and is also listed as a veterinary nurse training facility and as offering emergency veterinary services (24/7 or extended hours).
From the latest reviews available, owners describe thorough examinations and clear explanations, including a “quick referral for specialist treatment” and a same‑day response from the hospital. Several reviews also mention staff adjusting their handling for nervous dogs (keeping them calm and comfortable, with treats at reception). However, there is a sharply conflicting account from a first‑time owner describing an eye problem that they believe was not treated appropriately early on, and they also report being unable to see a different vet despite requesting one.
Kingston Veterinary Group is a long-established mixed practice (founded in 1886) that treats domestic pets as well as livestock and horses. The clinic is also listed as a veterinary nurse training facility, and its website references Pet Health Club “Essential” and “Plus” plans (including a yearly wellness check mentioned by a plan member in reviews).
Recent feedback is mixed: some owners describe smooth, “excellent service” from first call through the appointment, while others report inconsistent experiences between different vets, concerns about empathy/communication, and a serious complaint about dental extractions reportedly going far beyond what was discussed.
Kingston Veterinary Group is a long-established mixed practice (founded in 1886) that treats domestic pets as well as livestock and horses. The clinic is also listed as a veterinary nurse training facility, and its website references Pet Health Club “Essential” and “Plus” plans (including a yearly wellness check mentioned by a plan member in reviews).
Recent feedback is mixed: some owners describe smooth, “excellent service” from first call through the appointment, while others report inconsistent experiences between different vets, concerns about empathy/communication, and a serious complaint about dental extractions reportedly going far beyond what was discussed.
Tone Veterinary Centre is a long-established small‑animal practice (established in the early 1900s) offering consultations, surgery and routine care, with on‑site diagnostics including X‑ray, ultrasound and an in‑house lab. It’s accredited as an RCVS General Practice and a Cat Friendly Clinic (Silver), and it’s also listed as a veterinary nurse training facility.
From the latest reviews available, owners often mention
- •Detailed communication during investigations (one owner describes sedation for an X‑ray being explained step‑by‑step and receiving multiple phone updates throughout the day).
- •Support around end‑of‑life care, including being given a private room set up with soft blankets and having the process explained in detail.
- •A conflicting experience in older reviews: one owner describes a very poor phone manner; another alleges an injury occurred during a blood draw and disputes how the practice handled responsibility and repeat charges.
Tone Veterinary Centre is a long-established small‑animal practice (established in the early 1900s) offering consultations, surgery and routine care, with on‑site diagnostics including X‑ray, ultrasound and an in‑house lab. It’s accredited as an RCVS General Practice and a Cat Friendly Clinic (Silver), and it’s also listed as a veterinary nurse training facility.
From the latest reviews available, owners often mention
- •Detailed communication during investigations (one owner describes sedation for an X‑ray being explained step‑by‑step and receiving multiple phone updates throughout the day).
- •Support around end‑of‑life care, including being given a private room set up with soft blankets and having the process explained in detail.
- •A conflicting experience in older reviews: one owner describes a very poor phone manner; another alleges an injury occurred during a blood draw and disputes how the practice handled responsibility and repeat charges.
Our Score (84/100)
Axe Valley Veterinary Practice provides care for small pets and also sees some less-common species (the website explicitly mentions geckos and chelonians, alongside dogs, cats, rabbits and guinea pigs). The practice advertises a 24-hour emergency service and an on-site laboratory. In the latest reviews, owners repeatedly mention being fitted in when a pet is unwell (for example, a cat with sickness and diarrhoea) and describe procedures including spaying, microchipping and vaccinations. One recent review, however, reports a poor new-puppy consultation experience (including staff “looking it up on Google”) alongside a complaint about being charged £64.50.
Axe Valley Veterinary Practice provides care for small pets and also sees some less-common species (the website explicitly mentions geckos and chelonians, alongside dogs, cats, rabbits and guinea pigs). The practice advertises a 24-hour emergency service and an on-site laboratory. In the latest reviews, owners repeatedly mention being fitted in when a pet is unwell (for example, a cat with sickness and diarrhoea) and describe procedures including spaying, microchipping and vaccinations. One recent review, however, reports a poor new-puppy consultation experience (including staff “looking it up on Google”) alongside a complaint about being charged £64.50.
Our Score (77/100)
Kingfisher Veterinary Practice offers out-of-hours emergency care and runs a Pet Health Club®/Pet Health Club® Plus preventative-care plan (with consultations included on the Plus plan). Recent reviews most often mention staff making themselves available for urgent situations—one owner says the team opened the surgery for an emergency operation when they couldn’t travel to the emergency centre. Owners also describe efficient treatment for cats, and repeat visits where their dogs are handled with patience and understanding.
Concrete details supported by the available information include
- •Out-of-hours emergency care is provided (and an emergency operation is specifically mentioned in reviews).
- •Pet Health Club® Plus includes consultations (as stated on the website).
- •Preventative screening/health checks are actively promoted (free health check options and paid screening offers are listed on the website).
- •Individual vet care is singled out in reviews (Jennifer is repeatedly praised for handling a dog well).
Kingfisher Veterinary Practice offers out-of-hours emergency care and runs a Pet Health Club®/Pet Health Club® Plus preventative-care plan (with consultations included on the Plus plan). Recent reviews most often mention staff making themselves available for urgent situations—one owner says the team opened the surgery for an emergency operation when they couldn’t travel to the emergency centre. Owners also describe efficient treatment for cats, and repeat visits where their dogs are handled with patience and understanding.
Concrete details supported by the available information include
- •Out-of-hours emergency care is provided (and an emergency operation is specifically mentioned in reviews).
- •Pet Health Club® Plus includes consultations (as stated on the website).
- •Preventative screening/health checks are actively promoted (free health check options and paid screening offers are listed on the website).
- •Individual vet care is singled out in reviews (Jennifer is repeatedly praised for handling a dog well).
Bath Vets4Pets Ltd is part of the Vets4Pets group (as stated on the Vets4Pets website). Based on the latest reviews available, this practice is being used for routine care and ongoing medical issues (including ongoing kitten treatment), as well as end-of-life support. Owners repeatedly mention being able to book appointments without problems and being seen quickly, but there are also specific complaints about consultations that felt rushed or sales-driven—particularly around a proposed nail surgery and medication costs. One review describes detailed support around behavioural risk and euthanasia, including phone guidance and medication advice to reduce stress before the visit.
Bath Vets4Pets Ltd is part of the Vets4Pets group (as stated on the Vets4Pets website). Based on the latest reviews available, this practice is being used for routine care and ongoing medical issues (including ongoing kitten treatment), as well as end-of-life support. Owners repeatedly mention being able to book appointments without problems and being seen quickly, but there are also specific complaints about consultations that felt rushed or sales-driven—particularly around a proposed nail surgery and medication costs. One review describes detailed support around behavioural risk and euthanasia, including phone guidance and medication advice to reduce stress before the visit.
Veterinary Task Force Ltd (VTF) is an independent veterinary services company founded in 2021, set up primarily for the operational working dog community rather than general pet consultations. Based on its website, it focuses on veterinary assurance, professional training, and consultancy work, including “fit for duty” style assessments. It also supplies bespoke first-aid kits, suggesting a practical, field-oriented offering. The company states it is certified by The CPD Certification Service, and describes “Exped Vet” as part of VTF, aimed at supporting veterinary, medical, and canine professionals working in expeditionary, charity, humanitarian, and disaster-relief settings.
Veterinary Task Force Ltd (VTF) is an independent veterinary services company founded in 2021, set up primarily for the operational working dog community rather than general pet consultations. Based on its website, it focuses on veterinary assurance, professional training, and consultancy work, including “fit for duty” style assessments. It also supplies bespoke first-aid kits, suggesting a practical, field-oriented offering. The company states it is certified by The CPD Certification Service, and describes “Exped Vet” as part of VTF, aimed at supporting veterinary, medical, and canine professionals working in expeditionary, charity, humanitarian, and disaster-relief settings.
Priory Close Veterinary Surgery describes itself as an independent practice, caring for pets for over 35 years, and treating dogs, cats, and small furries. The clinic appears set up for both routine prevention and more involved cases: reviews mention pain-management acupuncture for severe arthritis, discussing surgical options for an older dog, and making an orthopaedic referral to a specialist with post-operative care handled back at the practice. The website also states that out-of-hours emergencies are covered by Quantock Veterinary Hospital (7pm–8am and on Bank Holidays).
Priory Close Veterinary Surgery describes itself as an independent practice, caring for pets for over 35 years, and treating dogs, cats, and small furries. The clinic appears set up for both routine prevention and more involved cases: reviews mention pain-management acupuncture for severe arthritis, discussing surgical options for an older dog, and making an orthopaedic referral to a specialist with post-operative care handled back at the practice. The website also states that out-of-hours emergencies are covered by Quantock Veterinary Hospital (7pm–8am and on Bank Holidays).
Blake Vets East Quay is part of the Blake Vet Group (a group operating three veterinary surgeries). From the clinic’s own information, it’s set up for routine pet healthcare and ongoing support, including a Pet Health Club option to spread the cost of preventative care, and it states nursing staff are on site 24 hours a day. The clinic also states it cares for both domestic and exotic pets, and it’s listed as a veterinary nurse training facility.
In the latest reviews available to us, owners most often mention consistently friendly service over many years, and one review gives a concrete example of care during a dental scale/clean where the dog was “looked after as if she was their own.”
Blake Vets East Quay is part of the Blake Vet Group (a group operating three veterinary surgeries). From the clinic’s own information, it’s set up for routine pet healthcare and ongoing support, including a Pet Health Club option to spread the cost of preventative care, and it states nursing staff are on site 24 hours a day. The clinic also states it cares for both domestic and exotic pets, and it’s listed as a veterinary nurse training facility.
In the latest reviews available to us, owners most often mention consistently friendly service over many years, and one review gives a concrete example of care during a dental scale/clean where the dog was “looked after as if she was their own.”
Our Score (82/100)
Nurture Vet GP and Dentist presents itself as a general-practice vet with dentistry, and is listed as a veterinary nurse training facility with emergency veterinary services. Recent reviews repeatedly describe appointments where staff take time to check patients properly and involve owners in decisions—for example, a nurse assessing a dog’s condition before giving a Librella injection, and vets “listening to pet owners’ views” and answering additional concerns during annual health checks. End-of-life support is specifically mentioned, including a home visit in a dog’s “last hours,” and another owner describing their “sad time” being handled with care and compassion. One reviewer also raises a practical downside around out-of-hours arrangements requiring travel, which they felt could delay urgent care.
Nurture Vet GP and Dentist presents itself as a general-practice vet with dentistry, and is listed as a veterinary nurse training facility with emergency veterinary services. Recent reviews repeatedly describe appointments where staff take time to check patients properly and involve owners in decisions—for example, a nurse assessing a dog’s condition before giving a Librella injection, and vets “listening to pet owners’ views” and answering additional concerns during annual health checks. End-of-life support is specifically mentioned, including a home visit in a dog’s “last hours,” and another owner describing their “sad time” being handled with care and compassion. One reviewer also raises a practical downside around out-of-hours arrangements requiring travel, which they felt could delay urgent care.
Ashman Jones London Road Veterinary Clinic is a small-animal practice established in 2010 and listed as an RCVS General Practice. Based on its website, it’s set up for routine healthcare and in-house diagnostics (including X‑rays, ultrasound, and an in-house lab), plus dentistry and surgery. Reviews most often describe straightforward booking and good handling of anxious pets, alongside a clear split in experiences around empathy and costs—one owner describes a dental estimate rising from £600 to £922 after “extras,” while another says pricing was transparent and costs were kept down. Emergency support is provided during normal opening hours, with out-of-hours cover directed to MiNightVet Trowbridge.
Ashman Jones London Road Veterinary Clinic is a small-animal practice established in 2010 and listed as an RCVS General Practice. Based on its website, it’s set up for routine healthcare and in-house diagnostics (including X‑rays, ultrasound, and an in-house lab), plus dentistry and surgery. Reviews most often describe straightforward booking and good handling of anxious pets, alongside a clear split in experiences around empathy and costs—one owner describes a dental estimate rising from £600 to £922 after “extras,” while another says pricing was transparent and costs were kept down. Emergency support is provided during normal opening hours, with out-of-hours cover directed to MiNightVet Trowbridge.
Wellpets is a two-branch veterinary practice offering diagnostic services, nurse clinics, and an out-of-hours service (per its website). Recent reviews frequently describe routine appointments running smoothly (medication ready on time; help from reception and nursing staff) and vets explaining options clearly—especially during end-of-life visits. Reviews also mention practical support such as recommending products to reduce travel anxiety in dogs and accommodating an assessment in a car park when needed.
However, there is a detailed, highly critical account of a dog dental procedure (14 tooth extractions) alleging severe post-operative complications, infected open extraction sites found by an emergency vet, and a complaint escalated to the RCVS; the same review states the practice does not have dental X-ray facilities on site despite performing dental surgery.
Wellpets is a two-branch veterinary practice offering diagnostic services, nurse clinics, and an out-of-hours service (per its website). Recent reviews frequently describe routine appointments running smoothly (medication ready on time; help from reception and nursing staff) and vets explaining options clearly—especially during end-of-life visits. Reviews also mention practical support such as recommending products to reduce travel anxiety in dogs and accommodating an assessment in a car park when needed.
However, there is a detailed, highly critical account of a dog dental procedure (14 tooth extractions) alleging severe post-operative complications, infected open extraction sites found by an emergency vet, and a complaint escalated to the RCVS; the same review states the practice does not have dental X-ray facilities on site despite performing dental surgery.
Our Score (54/100)
Highcroft Veterinary Group – Haycombe Veterinary Centre is part of the Highcroft Veterinary Group (corporate group name stated on the website). The group’s website describes a small‑animal set-up with in-house diagnostics (lab testing, X‑ray, ultrasound) and a broad menu of routine care and surgery, plus referral services in areas like orthopaedics and ophthalmology (as listed on the site).
From the latest reviews available to us, owners most often mention
- •Practical handling of anxious/reactive dogs, including accommodating entry via a quieter back route to avoid a busy reception area.
- •Routine preventative care such as puppy boosters.
- •A clear split in experiences: some describe the team as friendly/efficient, while others report inconclusive consultations, different advice from different vets, and feeling charged despite limited progress (including a reported ~£50 consultation fee).
Highcroft Veterinary Group – Haycombe Veterinary Centre is part of the Highcroft Veterinary Group (corporate group name stated on the website). The group’s website describes a small‑animal set-up with in-house diagnostics (lab testing, X‑ray, ultrasound) and a broad menu of routine care and surgery, plus referral services in areas like orthopaedics and ophthalmology (as listed on the site).
From the latest reviews available to us, owners most often mention
- •Practical handling of anxious/reactive dogs, including accommodating entry via a quieter back route to avoid a busy reception area.
- •Routine preventative care such as puppy boosters.
- •A clear split in experiences: some describe the team as friendly/efficient, while others report inconclusive consultations, different advice from different vets, and feeling charged despite limited progress (including a reported ~£50 consultation fee).
Vets4Pets Taunton is part of the Vets4Pets group and describes itself as a locally owned practice. Based on the website, it’s set up as a modern, well-equipped small-animal clinic with in-house diagnostics (lab work, X‑ray and ultrasound), a hospital ward and an operating theatre. Reviews show a split experience: some owners describe compassionate, prompt help (including an emergency euthanasia where the receptionist Chloe and vet Malcolm were praised for urgency), while others report serious concerns including alleged surgical complications after a spay and an allegation that paid-for blood tests were not run.
Vets4Pets Taunton is part of the Vets4Pets group and describes itself as a locally owned practice. Based on the website, it’s set up as a modern, well-equipped small-animal clinic with in-house diagnostics (lab work, X‑ray and ultrasound), a hospital ward and an operating theatre. Reviews show a split experience: some owners describe compassionate, prompt help (including an emergency euthanasia where the receptionist Chloe and vet Malcolm were praised for urgency), while others report serious concerns including alleged surgical complications after a spay and an allegation that paid-for blood tests were not run.
Hillyfields Vets is a small-animal practice (dogs and cats are specifically mentioned) offering emergency care alongside routine appointments. Ownership/group status isn’t stated in the information provided. In reviews, owners describe both planned visits (e.g., a first health check after a dog arrived from abroad) and urgent presentations (a dog with an unexplained seizure), with staff reportedly taking time to explain procedures and not rushing consultations. A distinctive feature mentioned is a free “dog-welcome plan” of six short “play” sessions for young dogs to build positive vet visits with treats and fuss. One reviewer reports repeated billing problems (overcharging and conflicting information about payments) and long waits, contrasting with multiple others who describe the team as helpful and organised.
Hillyfields Vets is a small-animal practice (dogs and cats are specifically mentioned) offering emergency care alongside routine appointments. Ownership/group status isn’t stated in the information provided. In reviews, owners describe both planned visits (e.g., a first health check after a dog arrived from abroad) and urgent presentations (a dog with an unexplained seizure), with staff reportedly taking time to explain procedures and not rushing consultations. A distinctive feature mentioned is a free “dog-welcome plan” of six short “play” sessions for young dogs to build positive vet visits with treats and fuss. One reviewer reports repeated billing problems (overcharging and conflicting information about payments) and long waits, contrasting with multiple others who describe the team as helpful and organised.
Holistic Vet Vicky appears focused on non‑conventional/holistic support alongside or instead of “traditional vet” routes, with reviews describing homeopathic remedies and guidance for longer-term conditions. Recent feedback specifically mentions support and treatment guidance for a dog with cancer, and older reviews describe cases where owners had been advised to pursue surgery, expensive scanning, or even euthanasia, but instead tried homeopathic medication here. Another repeat-reviewed example describes help for a dog’s fireworks-related stress and pacing, with the owner reporting a markedly calmer night.
Holistic Vet Vicky appears focused on non‑conventional/holistic support alongside or instead of “traditional vet” routes, with reviews describing homeopathic remedies and guidance for longer-term conditions. Recent feedback specifically mentions support and treatment guidance for a dog with cancer, and older reviews describe cases where owners had been advised to pursue surgery, expensive scanning, or even euthanasia, but instead tried homeopathic medication here. Another repeat-reviewed example describes help for a dog’s fireworks-related stress and pacing, with the owner reporting a markedly calmer night.
Our Score (76/100)
Golden Valley Veterinary Hospital is a first-opinion practice that also offers 24-hour emergency care, and it’s set up for a broad range of in-house diagnostics and treatment (CT and MRI imaging, an on-site laboratory, theatres, dental facilities, and laser therapy). It’s also listed as a veterinary nurse training facility.
In the latest reviews available, owners describe staff coordinating urgent assessment during an emergency and doing “everything they could” to work out what was wrong, and another review highlights detailed support with pet travel/export requirements (treatments plus paperwork, with “second to none” communication). There is also a contrasting older review alleging poor clinical assessment (a lump missed) and dissatisfaction with how a complaint was handled.
Golden Valley Veterinary Hospital is a first-opinion practice that also offers 24-hour emergency care, and it’s set up for a broad range of in-house diagnostics and treatment (CT and MRI imaging, an on-site laboratory, theatres, dental facilities, and laser therapy). It’s also listed as a veterinary nurse training facility.
In the latest reviews available, owners describe staff coordinating urgent assessment during an emergency and doing “everything they could” to work out what was wrong, and another review highlights detailed support with pet travel/export requirements (treatments plus paperwork, with “second to none” communication). There is also a contrasting older review alleging poor clinical assessment (a lump missed) and dissatisfaction with how a complaint was handled.
No corporate group affiliation is stated in the available information. The County Veterinary Clinic is described in reviews as a long-term, small-team practice handling a mix of routine and ongoing medical care (for example, diabetic cat management with insulin and regular blood tests) as well as end-of-life support. Owners also mention rapid access for unwell pets (one dog was seen “first thing Monday” and improved by Tuesday) and clear step-by-step communication during treatment. Practical notes from clients include a “slightly small waiting area” and that staff have met owners outside to collect pets when needed.
No corporate group affiliation is stated in the available information. The County Veterinary Clinic is described in reviews as a long-term, small-team practice handling a mix of routine and ongoing medical care (for example, diabetic cat management with insulin and regular blood tests) as well as end-of-life support. Owners also mention rapid access for unwell pets (one dog was seen “first thing Monday” and improved by Tuesday) and clear step-by-step communication during treatment. Practical notes from clients include a “slightly small waiting area” and that staff have met owners outside to collect pets when needed.
Mount Vets Ltd Wiveliscombe Surgery describes itself as an independent veterinary practice (not corporate-owned) that has been established since 1945. Based on its own website, it’s set up to handle a mix of farm animal work, small animal care, and export services, and it states it provides 24-hour emergency care using its own veterinary and nursing teams. In the latest written Google reviews available to us, owners mention being helped with a range of pets/issues and note a clean environment and friendly staff—though most reviews don’t include detailed write-ups.
Mount Vets Ltd Wiveliscombe Surgery describes itself as an independent veterinary practice (not corporate-owned) that has been established since 1945. Based on its own website, it’s set up to handle a mix of farm animal work, small animal care, and export services, and it states it provides 24-hour emergency care using its own veterinary and nursing teams. In the latest written Google reviews available to us, owners mention being helped with a range of pets/issues and note a clean environment and friendly staff—though most reviews don’t include detailed write-ups.
WSM Vets4Pets Ltd is a Vets4Pets practice (the website describes practices as “locally owned”). Based on the information available, the clinic appears set up for routine care plus urgent same-day appointments when needed, with multiple reviews describing emergency slots and follow-up communication after treatment. Owners mention practical touches such as sending photos after a cat’s surgery, handling euthanasia and payment “with discretion,” and a condolence card signed by the team. Reviews are mostly positive, but there are also a small number of very negative experiences reported without detail.
WSM Vets4Pets Ltd is a Vets4Pets practice (the website describes practices as “locally owned”). Based on the information available, the clinic appears set up for routine care plus urgent same-day appointments when needed, with multiple reviews describing emergency slots and follow-up communication after treatment. Owners mention practical touches such as sending photos after a cat’s surgery, handling euthanasia and payment “with discretion,” and a condolence card signed by the team. Reviews are mostly positive, but there are also a small number of very negative experiences reported without detail.
Our Score (69/100)
Companion Care (Weston Super Mare) Ltd is described on its website as a locally owned practice run by Dr Bobby and his team, based inside a Pets at Home. The clinic appears set up for a wide range of in-house work, with an operating theatre, hospital ward, isolation unit, oxygen chamber, in-house lab, and X‑ray/ultrasound listed.
From the latest reviews, experiences are polarised: some owners describe fast booking and organised care (including a call back first thing after an overnight appointment request, and thorough pre‑op/aftercare around neutering), while others report poor communication and lack of compassion, including serious allegations of misdiagnosis over months preceding a pet’s death.
Out-of-hours arrangements are described on the website as being provided by Somerset Veterinary Emergency Clinic (separate provider).
Companion Care (Weston Super Mare) Ltd is described on its website as a locally owned practice run by Dr Bobby and his team, based inside a Pets at Home. The clinic appears set up for a wide range of in-house work, with an operating theatre, hospital ward, isolation unit, oxygen chamber, in-house lab, and X‑ray/ultrasound listed.
From the latest reviews, experiences are polarised: some owners describe fast booking and organised care (including a call back first thing after an overnight appointment request, and thorough pre‑op/aftercare around neutering), while others report poor communication and lack of compassion, including serious allegations of misdiagnosis over months preceding a pet’s death.
Out-of-hours arrangements are described on the website as being provided by Somerset Veterinary Emergency Clinic (separate provider).
Tone Veterinary Centre is a long-established small-animal practice (established in the early 1900s) that works closely with a sister practice. Based on its stated facilities (in-house lab, X‑ray and ultrasound) and services list, it’s set up for routine care plus investigations, dentistry and referrals (including a dermatology referral service). It’s also a veterinary nurse training facility.
From the latest reviews available to us, owners describe very different experiences around end-of-life decision-making: one reviewer felt strongly pressured toward euthanasia for an elderly dog with suspected UTI (which they say later resolved with antibiotics), while another describes being given clear explanations, as much time as needed, and a condolence card and respectful handling of ashes after a euthanasia appointment. Reviews also mention dental work leading to prompt referral for advanced imaging (CT) when something more serious was suspected.
Tone Veterinary Centre is a long-established small-animal practice (established in the early 1900s) that works closely with a sister practice. Based on its stated facilities (in-house lab, X‑ray and ultrasound) and services list, it’s set up for routine care plus investigations, dentistry and referrals (including a dermatology referral service). It’s also a veterinary nurse training facility.
From the latest reviews available to us, owners describe very different experiences around end-of-life decision-making: one reviewer felt strongly pressured toward euthanasia for an elderly dog with suspected UTI (which they say later resolved with antibiotics), while another describes being given clear explanations, as much time as needed, and a condolence card and respectful handling of ashes after a euthanasia appointment. Reviews also mention dental work leading to prompt referral for advanced imaging (CT) when something more serious was suspected.
Golden Valley Vets describes itself as a clinic set up to shorten time to diagnosis and treatment by keeping key facilities in-house, including advanced CT and MRI imaging, an imaging laboratory, theatres, dental facilities, laser therapy, and other diagnostic procedures. The website also states it offers 24-hour emergency services. In the latest reviews available to us, owners mention being able to see a vet on a Sunday and describe reception and clinical staff working closely together, with specific praise for named team members.
Golden Valley Vets describes itself as a clinic set up to shorten time to diagnosis and treatment by keeping key facilities in-house, including advanced CT and MRI imaging, an imaging laboratory, theatres, dental facilities, laser therapy, and other diagnostic procedures. The website also states it offers 24-hour emergency services. In the latest reviews available to us, owners mention being able to see a vet on a Sunday and describe reception and clinical staff working closely together, with specific praise for named team members.
White Lodge Veterinary Clinic provides care for a wide mix of animals (including dogs, cats, small furries, reptiles, equines and farm animals) and states it has hospital-standard surgical and inpatient facilities. The website also says it offers a 24‑hour emergency service for registered clients.
In the latest reviews available to us, some owners describe being fitted in quickly for concerns like an elderly cat, with “good advice” and a sense that the vet wasn’t pushing unwanted services. One reviewer, however, alleges a very negative experience around urgent care for a hamster when money was owed, describing the phone handling as disrespectful and claiming euthanasia was recommended “for profit.” These accounts conflict.
Concrete details mentioned by reviewers include being seen on time, getting an appointment quickly even for routine jabs, and a note that the practice “is no longer set up for cash payment” (they reportedly kept £6 as account credit when change couldn’t be given).
White Lodge Veterinary Clinic provides care for a wide mix of animals (including dogs, cats, small furries, reptiles, equines and farm animals) and states it has hospital-standard surgical and inpatient facilities. The website also says it offers a 24‑hour emergency service for registered clients.
In the latest reviews available to us, some owners describe being fitted in quickly for concerns like an elderly cat, with “good advice” and a sense that the vet wasn’t pushing unwanted services. One reviewer, however, alleges a very negative experience around urgent care for a hamster when money was owed, describing the phone handling as disrespectful and claiming euthanasia was recommended “for profit.” These accounts conflict.
Concrete details mentioned by reviewers include being seen on time, getting an appointment quickly even for routine jabs, and a note that the practice “is no longer set up for cash payment” (they reportedly kept £6 as account credit when change couldn’t be given).