Axe Valley Veterinary Practice Ltd

- Reviewers regularly describe the team as friendly, kind, warm, and professional, with several saying staff take time to listen and explain things properly. - There are repeated examples of clear communication around treatment decisions, including operation-day expectations, aftercare, and different management options if an initial plan does not work. - Several reviews focus on support through difficult or emotional cases, including a cat going through a complex diagnosis process and an older dog with seizures during its final months.

Axe Valley Veterinary Practice in Wells appears set up for more than routine appointments, with website information pointing to 24-hour emergency cover and an on-site laboratory. Recent reviews consistently describe clear communication, practical treatment planning, and supportive care through complex diagnoses, surgery, dental problems, and end-of-life decisions. Home visits are also mentioned for pets that struggle with travel.

Services

•General veterinary care for a range of pets: reviews repeatedly mention cats and dogs, and the website also lists geckos and guinea pigs.
•24-hour emergency service and an on-site laboratory.
•Dental care: reviews describe teeth checks during consultations, prompt follow-up planning, and teeth cleaning arranged quickly when dental disease was found.
•Surgery and operations: owners mention staff explaining what would happen on the day of an operation and what aftercare would involve.
•Diagnostics and longer-term case management: reviews include support during a difficult diagnosis process for a cat.
•Seizure support and end-of-life care: one family highlights careful discussion of options and support during an older dog’s final months.
•Home visits: mentioned as an option for a cat that found car journeys stressful.

Pricing

No published pricing information is currently available for this clinic.

People

•David / Dave is named in reviews for explaining options and supporting an older dog with seizures and end-of-life care.
•Imogen is also mentioned for patient, clear support during the same dog’s treatment and final months.
•Emma is named in connection with a new puppy visit.
•One unnamed vet is praised for prioritising a cat’s dental check, setting out an action plan, and arranging treatment quickly.

Reviews

Google rating: 4.7/5 from 86 reviews.

•Reviewers regularly describe the team as friendly, kind, warm, and professional, with several saying staff take time to listen and explain things properly.
•There are repeated examples of clear communication around treatment decisions, including operation-day expectations, aftercare, and different management options if an initial plan does not work.
•Several reviews focus on support through difficult or emotional cases, including a cat going through a complex diagnosis process and an older dog with seizures during its final months.
•Dental care stands out in the feedback, with one owner crediting the practice for spotting a serious dental issue, offering a home visit for a stressed cat, and arranging a teeth clean within days.

Reviews for Axe Valley Veterinary Practice Ltd

Note: Showing the 10 most recent Google reviews out of 86 we track in total. Recent reviews may not be representative of overall sentiment.

Jayne Taylor

7 months ago

I highly rate Axe Valley Vets in Weston-super-Mare. The staff are very friendly, kind & helpful. They explained what they will do on the day that our precious fur baby goes in for an operation, as well as what we will need to do. No one likes their precious fur babies, or other pets to have an operation, but when you love them unconditionally, you will do anything for them, as will the vets.

Penny Radford

Chris Bernsen

11 months ago

Wonderful place. Friendly people and highly professional.

H Moore

We have received incredible care, help and support with our much beloved cat, Dane, whilst he has been going through a difficult diagnosis process. The team as a whole have been excellent. Highly recommended.

Sarah Tappen

1 year ago

Potentially saved our cat's life! We moved over to Axe Valley Vets after not having a great experience at another local vet and they offered a home visit due to our cat's stress of car rides. At our last appointment one of the vets made it a priority to check her teeth and he stressed the importance of it. Turns out, it was the one thing that needed to be seen and the one thing no vet was able to do in the years we've had her. Axe Valley Vets immediately gave us an action plan and had her booked in for teeth cleaning within less than 10 days. We now have a more toothless cat but they let us know that her infection could have gotten much much worse and that she might have been in pain for years as no one checked or alerted this issue. We couldn't be more grateful for this team as our Sylvie cat means everything to us and they've been nothing but overly kind and attentive to her needs. 10/10 would recommend - thank you so much x

Jude Coles

The most caring and kind assistance and advice before and during the final months of my 15 year old terrier, who started having seizures. David and Imogen were so good and patient, explaining all options and helping us to provide a few more happy months of memories before we had to say goodbye. All are such a lovely team at Wells Practice. Just met Emma with the new puppy and looking forward to the next chapter. Highly recommended. Rest in Peace Stan ❤️

Mackenzie MacLaren-Fraser

The staff and vets are amazing. They are always warm and welcoming and go the extra mile to help. We recently brought our dog to see the team as he was chewing his tail. The vet listened to our concerns and talked us through several options to try should the current plan not resolve the issue. They genuinely care for their patients and unlike some other vets I have had in the past they are there for the pets and you do not feel they are just trying to sell you something . I have transferred all of my pets to the surgery now. I would definitely recommend them.

Lisa Howlett

3 years ago

Axe Valley what amazing people. Dave has saved our girl Stella. She 13 and a rottweiler most vets would of gave up on her but not dave. We have a bit more time with her. Thank you so much for everything u do