Wells Vets (Branch of Shepton Vets) – Vets in Wells
Clinic Overview
- Reviews are consistently warm about the clinic’s manner, with owners describing the staff as caring, sympathetic, friendly and supportive. - Polly remains the standout named vet in feedback, especially for long-term care and exotics work, including sensitive end-of-life support for a duck. - More involved treatment is mentioned positively, including complex dental surgery and a major operation, with reviewers reporting good recoveries and clear explanations beforehand.
Services
- •Routine veterinary care: Consultations and general day-to-day care for pets form part of the clinic’s core offering. Reviews also mention pets being on a clinic plan that helps with ongoing costs.
- •Surgery: The practice offers routine neutering, general surgery, keyhole spays and more advanced surgical work. Recent reviewers mention a successful recovery after a “major op” on an older dog.
- •Dentistry and diagnostics: Dentistry and diagnostic imaging are listed on the website, alongside facilities including an in-house lab and dental radiography. Reviews also mention complex dental surgery with a very good recovery.
- •Emergency and out-of-hours care: A 24-hour emergency service is listed, with out-of-hours emergency and nursing care provided through the main Shepton Vets centre. One reviewer described bringing in a dog in an emergency and said the team looked after them very well.
- •Exotics and avian care: Reviews continue to highlight Polly’s help with an unwell duck, and she is especially valued by owners seeking exotics and avian care.
Pricing
No published pricing information is currently available for this clinic.
People
- •Polly (vet): Repeatedly named in reviews and described as caring, knowledgeable and trustworthy. Owners mention seeing her over several years, clear explanations around treatment options and prognosis, and compassionate support during end-of-life care, including for an avian patient.
- •Wider team: Reviews also praise the vets, nurses and reception staff for being friendly, sympathetic and supportive, including during emergencies, surgery and dental treatment.
Reviews
Google rating: 4.9/5 from 65 reviews.
- •Reviews are consistently warm about the clinic’s manner, with owners describing the staff as caring, sympathetic, friendly and supportive.
- •Polly remains the standout named vet in feedback, especially for long-term care and exotics work, including sensitive end-of-life support for a duck.
- •More involved treatment is mentioned positively, including complex dental surgery and a major operation, with reviewers reporting good recoveries and clear explanations beforehand.
- •A few reviewers also highlight value, mentioning a helpful pet plan, a reasonable surgery price, and unexpectedly low emergency costs.

