Kingfisher Veterinary Practice Martock – Vets in Martock
Clinic Overview
Kingfisher Veterinary Practice Martock is part of a multi-branch practice offering out-of-hours emergency care alongside routine appointments and preventative care, including a Pet Health Club® Plus plan with consultations included. The clinic’s services cover everyday appointments for cats and dogs as well as more sensitive cases such as surgery and end-of-life support, including keepsakes after euthanasia. Recent feedback is mostly positive about the team’s caring, professional approach, though there are some complaints about administrative communication and one missed flea infestation during a consultation.
Kingfisher Veterinary Practice Martock is part of a multi-branch practice offering out-of-hours emergency care alongside routine appointments and preventative care, including a Pet Health Club® Plus plan with consultations included. The clinic’s services cover everyday appointments for cats and dogs as well as more sensitive cases such as surgery and end-of-life support, including keepsakes after euthanasia. Recent feedback is mostly positive about the team’s caring, professional approach, though there are some complaints about administrative communication and one missed flea infestation during a consultation.
Services
- •Routine appointments and general veterinary care for pets, with reviews describing friendly, hands-on consultations and good support for both pets and owners.
- •Out-of-hours emergency care, listed by the practice.
- •Preventative care and health screening, including
- •free health checks
- •wellness screening
- •six-month healthy pet checks
- •Pet Health Club® Plus, which includes consultations
- •Surgery and procedures, with reviews mentioning care around an elderly dog’s surgery and a young collie’s neutering.
- •Support for nervous or difficult patients, with owners describing cats settling once they arrive and a vet handling a dog who was “a terrible patient” particularly well.
- •Parasite treatment, with one review referring to flea treatment after fleas were noticed following a consultation.
- •End-of-life care and aftercare, including euthanasia support, cremation-related discussions, condolence cards, follow-up contact, and keepsakes for bereaved owners.
- •Pet travel support, with a stated offer of 10% off trusted pet travel with PetAir for registered clients.
Pricing
No published pricing information is currently available for this clinic.
People
No individual staff are named in recent reviews, but feedback repeatedly mentions a friendly, relaxed, knowledgeable team and vets who are caring with anxious pets.
Reviews
Google reviews average 4.6 stars from 175 reviews, with recent feedback showing a mostly positive picture overall.
- •Many owners describe the practice as caring, friendly and professional, with comments about staff being welcoming, helpful and easy to deal with.
- •Several reviews highlight the team’s manner with pets, including nervous cats who calm down on arrival, a difficult dog handled well by the vet, and a dog that remembers being given a small biscuit.
- •More serious care is also mentioned positively, including surgery for an elderly dog, patient handling during neutering, and compassionate support at euthanasia with keepsakes that owners say they treasure.
- •Negative feedback centres on communication and administration in one bereavement-related case, and one owner complained that a locum vet failed to notice a significant flea infestation during examination.
