Orchard Vets Glastonbury Ltd T/A Orchard Vets

Orchard Vets is an independent practice in Glastonbury that says it provides 24/7 in-house emergency care through its own vets. The clinic’s website also highlights on-site facilities including its own laboratory, sterile operating theatres, and diagnostic equipment. Recent reviews most often mention friendly staff, surgical care with follow-up, emergency support, and compassionate end-of-life care.

Services

• •24/7 emergency care in-house, stated to be provided by the practice’s own vets.
• •Surgery and peri-operative care, with recent review examples including an emergency operation for a dog and dental extractions for a cat.
• •Post-operative follow-up, with owners describing follow-up appointments and phone calls after surgery.
• •End-of-life care, including one review that specifically praises pain-free care for an elderly cat.
• •Puppy Packages and Kitten Packages.
• •Orchard Health Plan.
• •Weight management, nurse clinics, and puppy socialisation.
• •Insurance claim handling, mentioned positively in reviews.

Facilities listed on the website include

• •Own laboratory
• •Sterile operating theatres
• •Diagnostic equipment

Pricing

No published pricing information is currently available for this clinic.

People

• •James, described in a review as the head vet, is praised for explaining an emergency operation clearly, answering questions, and being very knowledgeable.
• •Chloe is mentioned for caring for a dog after emergency surgery, seeing the owner earlier than expected when they were worried, and helping put them at ease.

Reviews

Google rating: 4.7 stars from 206 reviews.

• •Recent reviews frequently describe the team as friendly, helpful, and welcoming, with positive comments about both reception staff and vets.
• •Surgical care and follow-up stand out, including a cat dental procedure with strong pre-op and post-op support, and cancer surgery followed by two check-up appointments and phone calls.
• •Owners also mention compassionate care in difficult situations, including emergency treatment for a very ill pet and end-of-life support.
• •Practical positives include clean premises, easy parking, and one review saying insurance claims were handled smoothly; one negative review describes a serious billing dispute and debt recovery action.