Orchard Vets Glastonbury Ltd T/A Orchard Vets

Services

• •24/7 emergency care in-house, stated to be provided by the practice’s own vets.
• •Surgery and peri-operative care, with review examples including a cat dental procedure with extractions, cancer surgery, and an emergency operation for a dog.
• •Post-operative follow-up, with owners describing check-up appointments and follow-up phone calls after surgery.
• •End-of-life care, including praise for pain-free care for an elderly cat and compassionate support when a very ill cat had a poor outcome.
• •Preventive and routine support, including Puppy Packages, Kitten Packages, the Orchard Health Plan, weight management, nurse clinics, and puppy socialisation.
• •Insurance claim handling, mentioned positively by a reviewer.

Website-listed facilities include

• •Own laboratory
• •Sterile operating theatres
• •Diagnostic equipment

Pricing

No published pricing information is currently available for this clinic.

People

• •James, described by reviewers as the head vet, is repeatedly praised for being knowledgeable, clear in his explanations, and especially supportive with more complex cases.
• •Chloe is mentioned for caring for a dog after emergency surgery, seeing the owner earlier than expected when they were worried, and helping put them at ease.
• •Recent reviews also speak well of the wider reception team, nurses, and vets for being friendly, patient, welcoming, and helpful.

Reviews

Google rating: 4.6 stars from 212 reviews.

• •Recent reviews are mostly very positive, with owners often describing the team as friendly, welcoming, kind, and helpful across reception, nursing, and vet staff.
• •Surgical care and aftercare remain a strong theme, including praise for a cat dental procedure, cancer surgery followed by appointments and phone calls, and support for more complicated cases.
• •Owners also mention compassionate care in difficult situations, including treatment for a very ill cat and sensitive end-of-life support.
• •Practical positives include clean premises, easy parking, and one report of insurance claims being handled smoothly, while a small number of negative reviews mention feeling unsupported or unhappy about billing and debt recovery.