Longmead Veterinary Surgery

Longmead Veterinary Surgery is an independent, vet-owned practice that says it has been serving local clients since 1940, and it is an RCVS-accredited small animal practice. It offers routine veterinary care alongside more advanced work, including laparoscopic/keyhole surgery, advanced orthopaedics, and in-house hospitalisation with separate dog and cat wards. Recent feedback remains strongly positive overall, with owners often praising calm handling, clear explanations, and supportive aftercare.

Services

•Routine care and preventive treatment: check-ups, vaccinations, and general consultations for dogs, cats, and small mammals. Recent examples include a vaccination and check-up visit for a reactive rescue dog that reviewers say was handled calmly and thoughtfully.
•Surgery and procedures: spaying, including laparoscopic/endoscopic keyhole spay, general surgery, and microchipping. Reviews describe clear pre-op explanations, smooth recoveries, and follow-up contact after a cat’s spay and microchipping.
•Dental treatment: the practice is also mentioned for dental surgery, including same-day treatment for a cat with infected gums and tooth removal.
•Diagnostics and advanced work: the practice lists diagnostics and advanced orthopaedic surgery, including treatment for cruciate disease and complex fracture repair. CT scanning is stated to be available in-house at another surgery site.
•Hospital and emergency support: in-house hospitalisation with separate dog and cat wards, plus a 24-hour emergency service, 365 days a year.
•Facilities and training: reviewers describe the Wincanton clinic as modern, clean, spacious, and well equipped, and the practice is also noted as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Jane (practice manager): named in a negative review about registration and communication.
•Lyndsey: praised for helping make a vaccination visit manageable for a reactive rescue dog.
•Matt and Sacha (vets): thanked by name for their compassion, judgement, and support in a serious case.
•Reviewers also speak well of the wider team, including reception staff and vets described as friendly, calm, knowledgeable, and unhurried.

Reviews

Google rating: 4.8/5 from 86 reviews. Recent feedback is largely very positive, with most comments focusing on the team’s manner and the quality of care.

•Owners frequently describe the staff as friendly, polite, caring, and knowledgeable, and say visits leave them feeling reassured and confident.
•Several reviews mention calm handling of anxious or reactive pets, including a rescue dog booked at a quieter time and a timid cat that tolerated an exam unusually well.
•Positive examples include vaccinations and check-ups, cat spaying and microchipping, and dental treatment, with praise for clear explanations, thorough aftercare, and a follow-up phone call after surgery.
•The main negative themes are a poor registration experience in one review and a mixed picture on cost, with one reviewer calling the clinic expensive while others felt bills were fair and not padded with unnecessary tests.

Reviews for Longmead Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 86 we track in total. Recent reviews may not be representative of overall sentiment.

Nikki Thornhill

1 week ago

This veterinary surgery puts animals first. The care they give is exceptional. The stadd are amazing so polite, friendly and caring. Thank you :)

Pacifici Luca

1 month ago

Nice and clean but expensive

Stu Forbes

4 months ago

Always first class friendly service. Left feeling confident after worrying about Savvy.

Susan Sorbello

8 months ago

The vets and staff at Longmead are personable and knowledgeable. My cats have always received thorough examinations, without running up huge bills for unnecessary tests. My timid fiend with mass of teeth and claws allowed the vet to give her the dreaded mani/pedi and even gave him a head bump afterwards. What a surprise! Thank you Longmead for a pleasant visit for both of us.

Dominic Winter

10 months ago

One of the worst customer service Ive experience i have ever received from Jane ! The practice manager. We recently moved i to the area 3 months ago, and weve just found out that our frenchies pregnant. When Trying to register, it was explained that you cant belong to two vets and that doesn't meet thier criteria, since they are particularly busy and are carefully not to have to many patients just only use them for the one time. I suggested cancelling the other vets that is 1 hour and a half away and still continued to find an excuse that it wouldnt be accepted. Her whole outlook was very interesting and im completely confused by her and the service I have recieved. Whilst I can appreciate its a busy time of year, and that they only want to take on pets that this would be thier primary vets, she could of used more common sense.We have just recently moved here with buinsess that opporates 6 days a week, so it would of made sence to have canceled our old vets. Obviously its not the best thing to be driving all the way to southampton when the time comes.. I get that shes quite clearly trained to be very resilient, but she was loud, talked over me and very robotic in her responses. She showed no real care to me or our thoughts just that even if we canceled our old vets they wouldnt take her on, ( this was before any upset ). A very strange and confusing experience.

Tracy Gladwin

11 months ago

Pleased with service. Would recommend.

Sarah G

We were expecting major drama with our reactive rescue saluki as we had no idea how he was going to be with his vaccinations and check up. The reception team booked the appointment at a time when there were no other dogs booked in and Lyndsey was great with him when he came in. The vet was brilliant with him. Just really calm and understanding and it all went well. All in all a much better experience than we expected knowing how our dog can react. Fingers crossed he is as good when we go back in 4 weeks!!

Linda Price

1 year ago

Paul Stiling

# ⭐⭐⭐⭐⭐ Exceptional Care at Longhead Vets I recently took my cat to Longhead Vets in Wincanton for spaying and microchipping, and I couldn't be happier with the experience. From the moment we walked in, the staff were incredibly welcoming and professional. The veterinary team clearly explained the procedures beforehand, which helped put my mind at ease. They were gentle and patient with my cat, who can be quite anxious at vet visits. The facilities were spotless and well-equipped, giving me complete confidence in their capabilities. The spaying and microchipping procedures went smoothly, and the aftercare instructions were thorough and easy to follow. My cat recovered beautifully, and the surgical site healed perfectly. The staff even followed up with a courtesy call to check how she was doing, which showed they genuinely care about their patients' wellbeing. What impressed me most was their compassionate approach - they treated my cat like she was their own. The pricing was fair and transparent with no hidden costs, and they were happy to answer all my questions without making me feel rushed. I would absolutely recommend Longhead Vets to anyone in the Wincanton area. They've earned a loyal customer in me, and I'll definitely be returning for all future veterinary needs. Thank you for taking such wonderful care of my furry family member! **Highly recommended for:** Professional service, compassionate care, excellent facilities, fair pricing, thorough aftercare support.