Emergency Vets in Wincanton

## Summary Southill Vets Ltd describes itself as a long‑established **independent** veterinary practice, and both the website and recent reviews emphasise that its **24‑hour emergency care is run by its own team** rather than outsourced. Based on the information available, the clinic appears set up for day‑to‑day preventative care as well as medical/surgical work, with **specialist referrals** when needed. Concrete details mentioned by owners and the clinic include: - **In‑house out‑of‑hours/24‑hour emergency care** (website; echoed by reviews). - Help with **pet travel paperwork**, including an appointment for a visiting dog plus **worming and passport signing** (review). - A **separate waiting area for cats and dogs** (review). - Staff taking time to **explain end‑of‑life decisions and the process** during an emergency visit for a pet rat (review). ## Services Services and capabilities mentioned on the clinic website and in reviews include: - **Preventative pet care advice & treatment** (website). - **Surgical treatments** and **specialist referrals** (website). - **24‑hour emergency pet care** run by the clinic’s own team (website). - **Puppy classes** (“Canine Academy”) (website). - **Free nursing clinics** (website). - **Pet Health Club** (website). - Support for **pet travel requirements**, including **worming and signing a pet passport** (review). - Care provided for species beyond cats/dogs is mentioned in reviews (e.g., an **emergency visit for a rat**) (review). Also listed in the provided clinic data: - **Veterinary Nurse Training facility**. ## People Named team members mentioned in reviews: - **Yazz** and **Donna**: praised for how they interacted with a dog in the waiting area—“making a fuss,” offering treats, and helping the dog feel comfortable enough that he “did not want to leave” (review). - **Vicky**: specifically thanked for handling a difficult **emergency/end‑of‑life appointment for a rat**, with the owner highlighting the time taken, clear explanations, and a dignified process (review). ## Reviews **Google rating: 4.7 stars from 154 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Repeated mentions that the practice is **independent** and provides **its own out‑of‑hours care**, which some owners value specifically because it isn’t outsourced (review). - Owners describe staff as **helpful and responsive for specific needs**, such as arranging an appointment for a visiting dog and completing **worming and passport documentation** (review). - Several reviews focus on **pet handling and reassurance**, including treats and friendly attention in reception/waiting areas (review). - **Clear, compassionate communication** during difficult situations is highlighted, including being talked through an emergency and end‑of‑life care (review). - Practical setup is noted in at least one review, such as a **separate cat/dog waiting area** (review).