Southill Vets Ltd

Southill Vets Ltd describes itself as a long‑established independent veterinary practice, and both the website and recent reviews emphasise that its 24‑hour emergency care is run by its own team rather than outsourced. Based on the information available, the clinic appears set up for day‑to‑day preventative care as well as medical/surgical work, with specialist referrals when needed.

Concrete details mentioned by owners and the clinic include

• •In‑house out‑of‑hours/24‑hour emergency care (website; echoed by reviews).
• •Help with pet travel paperwork, including an appointment for a visiting dog plus worming and passport signing (review).
• •A separate waiting area for cats and dogs (review).
• •Staff taking time to explain end‑of‑life decisions and the process during an emergency visit for a pet rat (review).

Services

Services and capabilities mentioned on the clinic website and in reviews include

• •Preventative pet care advice & treatment (website).
• •Surgical treatments and specialist referrals (website).
• •24‑hour emergency pet care run by the clinic’s own team (website).
• •Puppy classes (“Canine Academy”) (website).
• •Free nursing clinics (website).
• •Pet Health Club (website).
• •Support for pet travel requirements, including worming and signing a pet passport (review).
• •Care provided for species beyond cats/dogs is mentioned in reviews (e.g., an emergency visit for a rat) (review).

Also listed in the provided clinic data

• •Veterinary Nurse Training facility.

People

Named team members mentioned in reviews

• •Yazz and Donna: praised for how they interacted with a dog in the waiting area—“making a fuss,” offering treats, and helping the dog feel comfortable enough that he “did not want to leave” (review).
• •Vicky: specifically thanked for handling a difficult emergency/end‑of‑life appointment for a rat, with the owner highlighting the time taken, clear explanations, and a dignified process (review).

Reviews

Google rating: 4.7 stars from 154 reviews.

• •Repeated mentions that the practice is independent and provides its own out‑of‑hours care, which some owners value specifically because it isn’t outsourced (review).
• •Owners describe staff as helpful and responsive for specific needs, such as arranging an appointment for a visiting dog and completing worming and passport documentation (review).
• •Several reviews focus on pet handling and reassurance, including treats and friendly attention in reception/waiting areas (review).
• •Clear, compassionate communication during difficult situations is highlighted, including being talked through an emergency and end‑of‑life care (review).
• •Practical setup is noted in at least one review, such as a separate cat/dog waiting area (review).