Polden Hills Veterinary Centre Ltd
#3 Vet in Bridgwater, Somerset
Polden Hills Veterinary Centre Ltd – Vets in Bridgwater
Clinic Overview
Polden Hills Veterinary Centre Ltd describes itself on its website as proudly independent and focused on ethical veterinary treatment, and it also states it provides out-of-hours emergency services. In the written reviews available to us, owners most often talk about surgery/operations, vaccinations for puppies, and end-of-life care, with a few concrete process details: one owner says they were allowed to stay with their dog until sedation and then be reunited immediately after the operation, and another describes the practice sending a bereavement card and delaying the bill for over a month after euthanasia.
Services
- •Out-of-hours emergency services (stated on the clinic website).
- •Surgical procedures/operations (owners mention an operation to remove a lump on a dog’s eye, and other “op” experiences).
- •Vaccinations (a puppy’s “first jabs” are specifically mentioned).
- •Euthanasia/end-of-life care (owners describe support during putting a dog to sleep, including accommodating preferences such as staying in the car).
- •Post-visit extras: a puppy starter pack is mentioned after first vaccinations.
People
- •John: mentioned in a review as being involved in euthanasia care; the owner describes him agreeing to keep their dog in the back of the car for the injection and speaking softly while comforting the dog.
- •Rosie: mentioned in the same review as adding a small posy during end-of-life care, and the practice later sending a bereavement card.
Reviews
Google rating: 4.9 stars from 209 reviews. “”
- •Owner-present care around procedures: one reviewer says they could stay with their dog until sedation and then be with them again as soon as the operation finished.
- •Thoughtful end-of-life support: accommodating the owner’s request to keep a dog in the car for euthanasia; adding a small posy; sending a bereavement card; delaying invoicing for over a month after.
- •Routine puppy care handled promptly: “first jabs” were fitted in quickly; questions were answered; a puppy starter pack was given.
- •General service experience: multiple short reviews describe the team as efficient and friendly, with “fantastic service.”
Animals Treated at Polden Hills Veterinary Centre Ltd
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Polden Hills Veterinary Centre Ltd
Opening Hours
Hours
Reviews for Polden Hills Veterinary Centre Ltd
Note: Showing the 5 most recent Google reviews out of 209 we track in total. Recent reviews may not be representative of overall sentiment.
Paul Boncey
2 months ago
Very efficient and friendly
Undeg Evans
2 months ago
Andreea Doleanu
6 months ago
Darren Kimber
7 months ago
Joh Dabenett
8 months ago
Fantastic service
Jasper Was Here
a year ago
Very caring, helpful, and friendly staff. My dog had an operation this week to remove a lump on her eye, and the service was second to none. I was able to stay with my dog until she was sedated, and as soon as the operation was finished, I was able to be with her. I have never known this being an option at any other vet practice. Fantastic Thank-you
Franceska Neeve
4 years ago
We were recommended the Polden Hills Vet Centre by our neighbours who had their dog put to sleep by them after a short illness. We took our 14 year old Welsh Springer to them as he had suffered a stroke and had to be put to sleep and they were all absolutely wonderful. They showed great respect and kindness to Churchill as well as my husband to whom Churchill had been devoted for all his life. John asked for him to remain in the back of the car to have the injection which they agreed was best and they talked softly and kindly to Churchill, stroking him and giving him so much love and kindness at the end of his wonderful life. It was choking to see. Rosie thoughtfully put a little posy with him as my husband brought him home and we buried him in our orchard. The practice sent us a bereavement card which was so kind and thoughtful and didn't sent the bill for over a month which was incredibly sensitive. We could not have asked for a better service and I am not checking my 3 cats in to be under their care. Thank you so much and we highly recommend you to anyone seeking a wonderful veterinary service, way beyond the norm.
Sam Westcott
4 years ago
Absolutely amazing vets. They offer such a good service and go above and beyond. They were fantastic when my Jack Russell had an op.
Champagne Lady
5 years ago
We joined Polden Hills Vets when we moved to Somerset in 2012. We could not have chosen a better one. The Practice is absolutely amazing & the staff are hand on heart, the best ever. They go above & beyond their job as vets. We've dealt with some very difficult times with our 2 gorgeous girls & each time, the love & care they show to not only our girls, but to us too is heart warming.
Ashley Corcoran
5 years ago
Took our puppy Loki in for his first jabs after not being able to because of lockdown. They were amazing and got him straight in. Plus a lovely puppy starter pack which he is now obsessed with the toys. Great first vets experience for him especially when he's normally a little timid. Answered all my questions and put my mind at ease as I've never dealt with this breed mix.
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