Polden Hills Veterinary Centre Ltd – Vets in Bridgwater
Clinic Overview
- Recent feedback is mostly very positive, with repeated praise for a friendly, efficient, and helpful team. - Reception and communication stand out in newer comments, including praise for a receptionist who “couldn't have been more helpful” and for clear explanations during treatment. - Reviews continue to speak well of clinical care, including surgery and a recent stem cell treatment case where the vet was described as informative and supportive.
Services
- •Routine and preventive care: vaccinations are specifically mentioned, including fitting in a puppy promptly for first jabs, answering owners’ questions during the visit, and providing a puppy starter pack afterwards.
- •Surgery and procedures: reviews mention operations such as removal of a lump on a dog’s eye, with one owner highlighting that they were able to stay with their dog until sedation and be reunited soon after the procedure.
- •Advanced treatment examples: a recent review mentions a Labrador receiving stem cell treatment, with the vet praised for explaining the treatment clearly and giving helpful advice.
- •Out-of-hours emergency services: emergency cover is listed by the practice.
- •End-of-life care: owners describe gentle, respectful euthanasia support, including accommodating a request for a dog to remain in the car, quiet reassurance from staff, and thoughtful follow-up afterwards.
Pricing
No published pricing information is currently available for this clinic.
People
- •Stewart: named in a recent review as the vet involved in a Labrador’s stem cell treatment, and praised for being informative and clear about the process.
- •John: named in connection with end-of-life care, where he agreed that a dog could remain in the car for the injection and helped keep the experience calm and gentle.
- •Rosie: mentioned for adding a small posy during end-of-life care.
- •The wider team: reviews repeatedly describe the staff as caring, helpful, friendly, and efficient, with reception also singled out for being especially helpful.
Reviews
Polden Hills Veterinary Centre has a 4.8-star Google rating from 223 reviews.
- •Recent feedback is mostly very positive, with repeated praise for a friendly, efficient, and helpful team.
- •Reception and communication stand out in newer comments, including praise for a receptionist who “couldn't have been more helpful” and for clear explanations during treatment.
- •Reviews continue to speak well of clinical care, including surgery and a recent stem cell treatment case where the vet was described as informative and supportive.
- •There is also one serious recent negative review describing a paperwork mistake involving a dog’s ashes, which the owner says caused significant distress after their pet’s death.

