Emergency Vets in Bridgwater

## Summary Blake Veterinary Group Ltd runs multiple surgeries and treats both domestic and exotic pets. The website highlights nursing staff on site 24 hours a day, and provides instructions for what to do if an emergency happens when the clinic is closed. Recent reviews also describe practical, pet-stress-reducing touches (a waiting area divided so cats can sit separately from dogs) and examples of case management such as keeping owners informed during a “serious illness,” and sourcing a longer-acting antibiotic to avoid daily return visits for injections. One recent review raises a specific concern about inconsistent information around eligibility for a discounted geriatric screening offer. ## Services - Care for **domestic and exotic pets** (website). - **Emergency guidance when closed** is provided (website), and **nursing staff on site 24 hours a day** is stated (website). - **Injections** administered by nurses (review mentions “two injections” for a difficult-to-handle cat). - **Antibiotic options** discussed, including a longer-lasting antibiotic to reduce repeat visits (review). - Support during **serious illness**, with the owner “kept informed throughout” (review). - A **geriatric screening offer for cats** was described by a reviewer as including **full blood tests, blood pressure, and urine tests** (review). ## Pricing - A reviewer reports being offered an **£85 geriatric test** for cats, described as including **full bloods, blood pressure and urine tests**; they later say they were told it would instead be the “usual terms” of **£245 per cat** due to eligibility criteria (review). - The same reviewer reports paying **~£72 per cat** for vet consultations connected to confirming eligibility (they note they weren’t certain of the exact amount) (review). ## People - **Becca** (role not stated): mentioned positively for helping **source a longer-acting antibiotic** so the cat wouldn’t need stressful daily visits for treatment (review). - **Katy** (nurse, per reviewer): involved in discussing eligibility/details for the geriatric screening offer (review). - **Richard** (vet, per reviewer): one reviewer describes him as “the best vet around” and says he confirmed their cats were well enough for the screening offer at the time of consultation (review). ## Reviews **Google rating: 4.7 stars from 506 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Clear communication during complex cases:** one owner says they were kept informed throughout a pet’s serious illness. - **Handling and treatment choices that reduce stress:** a longer-acting antibiotic was sourced to avoid repeated trips; nurses were praised for managing a “feisty” cat for injections. - **Clinic environment and flow:** multiple comments mention a clean practice and a waiting area split so cats can be separate from dogs. - **Service consistency issue raised:** one reviewer describes being offered an **£85** cat geriatric screen, then being told on the day that their cats didn’t qualify and that the test would be **£245 per cat**, after paying for vet consultations to confirm eligibility.

## Summary Evolution Vets Ltd describes itself as a **farm-animal-only** veterinary practice and states it **does no small-animal work**. Recent feedback available to us is split between **farm-vet-related training** (notably PD/scanning courses run by “Sally and the team”) and **clinical care for equines** (horses/ponies mentioned). Specific examples in the reviews include a **vet arriving in under 20 minutes for a worried new horse owner**, and multiple people describing a **PD scanning course** with a **mix of theory and hands-on practice** plus ongoing support. ## Services - **Farm-animal veterinary practice** (the clinic states it undertakes no small-animal work). - **Emergency veterinary services** are listed in the clinic data (no further details provided). - **Equine care** is mentioned in reviews (horses and ponies). - **Training courses** mentioned in reviews: - **PD scanning course** (delivered across modules; described as combining theory with practical sessions). ## People - **Sally**: repeatedly named in reviews as leading the **PD scanning course**; attendees describe her as **knowledgeable and patient**, and say she provided support throughout the modules. - **Steph and Ashley**: credited by one owner with being **friendly and helpful** during a “tough month” with ponies. - **Peter**: described as “a kind voice at the end of the phone” during that same period. ## Reviews **4.8 stars from 14 reviews.** Themes below are drawn from the latest written reviews available to us. - Multiple reviews focus on a **PD scanning course**, highlighting **detailed teaching**, a **theory + practical balance**, and **support to help participants succeed**. - For clinical care, owners describe **fast response** (a vet arriving in **under 20 minutes**) and **calm handling of a frightened horse**, with the horse reportedly eating normally soon after. - One review mentions being “a little expensive” but gives no specific prices. - One review talks about **food** and a **downstairs area being closed**, which doesn’t match the other veterinary- and training-focused reviews.

## Summary FarmVets SouthWest Ltd is a farm-animal–only veterinary practice and is part of the VetPartners group (as stated on its website). The practice is RCVS accredited and describes a focus on the dairy sector, combining “traditional service values” with a “modern approach.” Clinic data also lists emergency veterinary services (24/7 or extended hours), but the website summary we have doesn’t provide details of how emergency cover is delivered. ## Services - Farm-animal veterinary care (farm-animal–only practice, per website) - Dairy-sector work (listed as a specialty on the website) - Emergency veterinary services (listed in clinic data; specific arrangements not described in the website summary we have) ## Reviews **Google rating:** 5 stars (Google shows **2 reviews**, but we also have **4** reviewer entries available to us; this is a mismatch in the provided data). “Themes below are drawn from the latest written reviews available to us.” No written review text was provided—only star ratings and reviewer names—so we can’t summarise specific experiences (e.g., communication, treatment outcomes, or follow-up) from the reviews.

## Summary B&W Equine Vets is a dedicated equine practice for horses, ponies, and donkeys, offering both mobile visits and an equine referral hospital. The website describes a 24/7 ambulatory and referral emergency service, plus on-site laboratory support and stud/reproduction work. In the latest reviews, owners frequently praise specific vets for communication and persistence through longer recoveries, but there are also complaints about front-desk/customer-service interactions (including conflicting information and feeling pressured on payment). ## Services - Mobile equine veterinary services (ambulatory visits). - Equine referral hospital. - 24/7 emergency service (ambulatory and referral), stated as available 24 hours a day. - Stud and reproduction services. - On-site laboratory services. - Treatment and ongoing management are referenced in reviews (including a “long road to recovery” for a pony, with frequent communication mentioned). ## People - **Hayley** (named in reviews): described as “amazing” by an owner whose horses were under the practice’s care. - **Jonathan** (named in reviews): mentioned in an owner’s “special thanks.” - **Amber / Amber Whitmarsh** (named in reviews): credited with a pony’s treatment and recovery; the owner highlighted the *degree of communication* throughout a long recovery. - **Charlotte** (named in reviews, role not stated): described as “amazing” by one reviewer. - **Unidentified phone staff member**: one reviewer was happy with the vet who attended, but reported the person they spoke to by phone was “rude and quite disrespectful,” and that they were given conflicting information including about what they needed to pay. ## Reviews **4.5 stars from 13 reviews.** Themes below are drawn from the latest written reviews available to us. - Several owners describe the vets as very helpful (“nothing too much trouble”) and praise individual clinicians by name. - Communication stands out in at least one detailed account: an owner of a pony on a long recovery said they “totally appreciated” the level of communication during treatment. - Payment and customer-service experiences are mixed: one review found it “off putting” that payment is wanted before a visit, and another reported conflicting information and an argument over an overcharge that was later acknowledged as a mistake.