Blake Veterinary Group Ltd

Blake Veterinary Group Ltd is a multi-site veterinary group in Burnham-on-Sea and is part of IVC Evidensia. The practice says it has over 60 years’ experience, treats domestic and exotic pets, and promotes preventive care through its Pet Health Club alongside free health and dental checks. The group also says nursing staff are on site 24 hours a day, and its website provides guidance on what to do in an emergency when the clinic is closed.

Services

•Preventive and routine care: Pet Health Club, free health checks, wellness screening, healthy pet checks, and free dental checks are listed, with reviews also mentioning routine medication and vaccination reminders and a 6-month puppy check.
•General veterinary care for a wide range of pets: the practice says it treats both domestic pets and exotic pets.
•Advice and access options: reviews mention support through in-practice consultations, as well as online and telephone advice when needed.
•Pet travel and onward care within the group: pet travel services are listed, and one recent review describes the Burnham team fitting in an injured dog for assessment before arranging treatment at the Bridgwater branch for claw removal.
•Training and emergency information: the clinic is noted as a Veterinary Nurse Training facility, and the website says emergency guidance is available for times when the clinic is closed.

Pricing

No published pricing information is currently available for this clinic.

People

Recent reviews specifically name Stacy, a vet praised for helping both owner and dog feel at ease and for listening respectfully during the appointment. Reviews also highlight the wider reception team, nurses, and vets for clear communication, patience, and good handling of nervous pets.

Reviews

Google rating: 4.8/5 from 224 reviews.

•Many reviewers describe the team as kind, professional, and knowledgeable, with several saying they have trusted the practice with their pets for years.
•A recurring theme is good handling of anxious or fearful dogs, including a rescue dog whose owner says visits are managed so well they become almost enjoyable.
•Reviews also mention helpful communication and continuity, including text reminders for medication or vaccines and support through in-person, online, and telephone consultations.
•A small number of negative reviews focus on costs, phone access, and Pet Health Club cancellation charges, but these sit alongside a much larger number of strongly positive comments about care and service.

Reviews for Blake Veterinary Group Ltd

Note: Showing the 10 most recent Google reviews out of 224 we track in total. Recent reviews may not be representative of overall sentiment.

Charlotte Nicholson Spackman

1 month ago

I've been with Blake vets for years and years. I've seen a lot of excellent vets go and excellent new ones start. I trust them 100% with my dogs which is unlike me so it says a lot about the practice. The only thing I would change given the choice would for them to be an out of hours emergency practice but you can't have everything 🙂

Adrian Metcalfe

Whilst holidaying, one of our JRT injured one of his front claws and was in a fair amount of discomfort. Blake Vets at Burnham fitted us in and after a quick examination advised he needed the claw to be removed but they couldn’t do it onsite. A call later and they had arranged for us to go down to their Bridgwater practice. When we arrived they were waiting and a few hours later we picked up a much happier Niko. Great team at this group. Professional and Caring. Many thanks from Adrian, Lisa, Zap, NIKO & Minnie xx

Annette Milburn

2 months ago

The vet, Stacy, greeted me and my dog in the reception area. She spent time making sure that both of us were at ease. She listened to me and was respectful of my thoughts about my dog. I felt that it was probably the best vet appointment we have had.

Lee Jeys

Genuinely shocked that after having our small dog going to this vet for 10 years, we get a invoice for £60 because we decided to cancel the Pet Plan. We contacted Blake Vets to ask how we change DD as we have changed bank, they told us that they just "give out the leaflets" and that it was for us to contact the provider. We had missed 1 payment at this stage because of the change in bank. We received a text message to tell us that if the next one failed we would be charged £10. Instead, upon review, we decided to cancel the plan. Today we get a bill for £60 for cancelling, without any warning, from the Vets. The bill was from Blake Vets and not the DD provider. You should also be aware that the provider that Blake vets use is one of the only ones in the UK that DO NOT charge a fee for missed DD's. So Blake Vets have decided to add this fee themselves. The attitude we was met with was enough to move vets after 10 years. Absolutely money grabbing. That is what you get for paying in advance for a plan just in case you use what it inlcudes. Money spinner, thats all. For some reason I thought that this was a 'local vets', but upon digging a bit further, it appears that PetHealthClub (who they give out leaflets for at the vets) is also owned by the owners of Blake Vets - "INDEPENDENT VETCARE LIMITED" who operate tons of vets. So no, they do not just give out leaflets, they share the same umbrella company. Infact in 2024 the Pet Health Club is quoted as bringing in £175.6 Million to INDEPENDENT VETCARE LIMITED. Which is over £30million more that the year before, 2023.

Pete Pete

Excellent service with friendly and excellent knowledgeable staff

Ray Balson

3 months ago

Always a warm welcome…and excellent care delivered with understanding and kindness.

5 months ago

pauline Wright

6 months ago

My dog is a Romanian rescue. At times he becomes very scared and insecure. The vets here know how to handle his phobias and a visit to them almost becomes enjoyable for Beck. They have looked after his medical needs since I had him at 6 months old, he is now a very healthy 6 year old. From a dog mums point of view excellent vets, and I would not go anywhere else. Great team, great vets . Keep up the good work . Best of all your fur baby can have a great run in the park ( if at Burnham branch) Afterwards.

Tina Norton

8 months ago