Cave Veterinary Specialists – Vets in Wellington
Clinic Overview
Cave Veterinary Specialists is a veterinary referral centre (owners mention being unable to attend without a referral), with advanced diagnostic and treatment facilities and 24/7 care for sick and injured patients stated on its website. Recent reviews describe specialist-led workups including scans and an MRI for a suspected neurological problem/IVDD, with owners highlighting long, option-focused consults (one review mentions over an hour discussing choices) and regular updates during treatment. One recent reviewer reports being turned away at night for arriving without a referral/registration and says there was no vet on site at that time; other reviews describe prompt, organised care once seen.
Services
- •Referral-only specialist care (multiple reviews reference being seen after referral; one review says walk-ins were not accepted).
- •Emergency care stated as 24/7 for sick and injured patients (website).
- •Advanced diagnostics (website mentions advanced facilities; reviews mention a scan and an MRI).
- •Neurology/orthopaedic-type case management mentioned in reviews, including a dog that suddenly lost use of the back legs and an IVDD case, with outcomes and ongoing support discussed.
- •Discharge planning/support: one owner mentions being supported to find physiotherapy after diagnosis and being released once the dog was fit to go home.
- •Veterinary nurse training facility (structured clinic data).
People
- •Sabrina (vet): in one detailed review, she is described as quickly narrowing a neurological problem to three likely causes, discussing the choice between MRI vs conservative management, and providing prognosis and next-step support.
- •Kate and front desk team: one reviewer credits them with “moving mountains” to help organise care and describes clear, honest communication from arrival.
- •Tom (medical team): mentioned by name as part of the team looking after a pet and owner during a difficult visit.
- •Across multiple reviews, owners emphasise clear explanations of medical terms, feeling listened to/not rushed, and time spent discussing options; one review notes nurses brushed the dog before discharge.
Reviews
4.7 stars from 358 reviews. - Detailed explanations and decision support: owners mention scans/MRI being explained, options laid out, and prognosis discussed (including one consult lasting over an hour).
- •Communication and updates: regular updates during treatment and clear, honest communication from arrival are recurring specifics.
- •Handling of serious neurological cases: examples include sudden loss of back-leg function and IVDD, with owners reporting improvement and recovery (e.g., walking again).
- •Staff kindness shown in concrete ways: not feeling rushed, being listened to, and small discharge-care details like a dog being brushed.
- •Conflict about access at night: one very recent 1-star review reports being turned away for arriving without a referral/registration and alleges no vet on site at the time, contrasting with other recent accounts of responsive, organised care once under the team’s care.
Special Services
Animals Treated at Cave Veterinary Specialists
Animals We Treat
Companion Animals
Opening Hours – Cave Veterinary Specialists
Opening Hours
Hours
Reviews for Cave Veterinary Specialists
Note: Showing the 5 most recent Google reviews out of 358 we track in total. Recent reviews may not be representative of overall sentiment.
Laura Nunes
in the last week
I took my pet there at night time because it was the only one that said it was opened, my dog was in discomfort I just wanted someone to see her and give medical advice, but basically was turned away as they don't accept walk ins only referrals or the animals that are registered with them. I can only imagine if a poor animal is in critical condition and they don't accept. There was no vet on site aswell. Then they came and turned the lights off just to say they not there basically. I would give 0 stars!
Jacqui Hollis
a week ago
Absolutley the best from the greeting by reception and the care with the explanation by the vet following our dogs Scan Cannot praise enough
James Higgs
2 weeks ago
Fantastic care before and after!! Would recommend to anyone!
Carole Sawbridge
2 weeks ago
Very professional and caring practice. Brilliant from start to finish. Vet specialist spent over an hour discussing different options for our lovely dog helping us to make the best decision for his health and welfare.
Robert Greenshields
3 weeks ago
Specialist staff If you are concerned about your animals condition, don't be, speak to the qualified experienced surgeon. All your queries are answered and explained in detail ,
H B
in the last week
All staff were friendly, kind, compassionate and professional. Veterinary/medical terms were explained clearly and we felt listened to, not rushed. The nurses even brushed my dog before I brought him home.
Alan Brain
a week ago
I haven’t been asked to post a review and, in any case generally post reviews based on a negative experience however Cave Vet Specialists is an exception. Our three year old English Bulldog suddenly lost the use of our back legs and our local vet suspected a neurological issue. I had a choice of specialist vets and picked Cave Vet Specialists based purely on geographical location without having time to consult reviews. They have been exceptional all the way through. The first vet, Sabrina, immediately narrowed the issue down to three potential causes and we were given the option either of an MRI or to let nature cure it on the basis of the likely cause. There was full transparency on the costs. We opted for the MRI which confirmed the first cause which Sabrina had discussed. We were given the prognosis and support to find local physiotherapy and they released her as soon as she was fit to come home. At all times the entire staff were caring and attentive and gave us so much support during this difficult time. We won’t hesitate to use their services again (but hope we don’t need to)!
Jo Davie
3 months ago
Although we would never have been there from choice, I’m so grateful to everyone at Cave from Kate and the ladies on the desk who moved mountains on Tuesday to Tom and the rest of the medical team who looked after Toffee and myself so well on a day none of us would have chosen. Clear and honest communication from the minute we arrived, regular updates and a vey compassionate and caring discussion of next steps, possible treatment and prognosis. Thank you all for your compassion, kindness and care.
P Ivanova
3 months ago
Great communication and punctuality. Our vet was amazing, reassuringly careful and knowledgeable about our case. Great amenities as well
Ashleigh Cooke
4 months ago
I highly recommend Cave. They took the best care of my little Yoshi when IVDD struck - he's now able to walk again and is back to his happy bouncy nature! So grateful to the amazing team for all their hard work.
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