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Hamstone Vets

#1 Vet in Crewkerne, Somerset

4.9
Independent Clinic

Hamstone Vets – Vets in Crewkerne

Updated January 2026
Independent Clinic

Clinic Overview

Hamstone Vets describes itself as an independent veterinary practice, set up to provide a more traditional, personalised service. Based on the website and recent reviews, it appears geared to routine small‑animal care plus urgent and end‑of‑life support, with multiple owners mentioning same‑day emergency appointments, clear explanations for home management, and honest conversations around difficult decisions. Practical touches owners highlight include a separate cat waiting room and staff who call back when they say they will to keep clients updated.

Services

  • 24-hour emergency cover (stated on the clinic website).
  • Urgent/same-day appointments described in reviews (e.g., an emergency call leading to being seen, treated, and home within an hour; another report of a same-day appointment as a non-registered client).
  • Surgery and aftercare (a client describes a “surgeon” and praises the procedure through to aftercare).
  • At-home euthanasia (one review describes a dog being put to sleep at the owner’s home with family present).
  • Health advice for managing issues at home, with “thorough advice” and reassurance mentioned in a recent visit.
  • Separate cat waiting area/cat room (mentioned in multiple reviews as reducing stress for cats).

People

  • Emily & Ellie (roles not stated): repeatedly mentioned for helping owners feel at ease during “difficult decisions/situations” and for providing support, alongside clear explanations.
  • Reception team/receptionists: frequently credited in reviews for being welcoming—especially with nervous or rescue dogs—and for being friendly/helpful in practical ways (including calling back as promised and keeping owners updated).
  • A surgeon (name not given): praised for the full pathway from procedure to aftercare.

Reviews

4.9 stars from 41 reviews. - Speed of access when it matters: owners describe being seen the same day (including as a non-registered client) and one emergency visit completed “within an hour.”

  • Communication that supports decision-making: multiple reviews mention clear explanations, thorough advice, and being told “the honest truth,” including during terminal illness and euthanasia decisions.
  • Follow-through and updates: clients specifically mention callbacks happening when promised and being kept informed.
  • Facilities that reduce stress: the separate cat room is repeatedly called out as a standout feature.
  • Handling nervous/rescue pets: owners describe reception and clinical staff helping a nervous rescue dog feel settled, and a “positive environment” that makes a puppy keen to visit.

Contact

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Location

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