Hamstone Vets – Vets in Crewkerne
Clinic Overview
- Many reviews describe a warm, welcoming atmosphere, with owners saying both pets and people are made to feel comfortable from the moment they arrive. - Fast access and responsive care come up often, including emergency appointments, same-day visits, and quick action when owners phone in worried. - Owners regularly praise the team for being kind, knowledgeable, and reassuring, with Emily and Vicky both mentioned by name for clear, calming support.
Services
- •Routine small-animal care for general health concerns, including visits such as booster vaccinations, with owners describing appointments as thorough and unhurried.
- •Urgent and same-day appointments, with repeated examples of pets being seen quickly when needed, including emergency cases treated and back home within an hour.
- •24-hour emergency cover, as stated on the clinic website.
- •Surgery and aftercare, with positive feedback on the full experience from the procedure itself through recovery support.
- •End-of-life care, including at-home euthanasia, described by one family as a compassionate home visit that allowed everyone to be together.
- •Cat-friendly facilities, especially a separate cat waiting room, which several owners say helps keep cats calmer.
- •Support for nervous pets, with reception staff specifically praised for helping anxious dogs feel more settled on arrival.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. In reviews, some owners describe the costs as fair and appreciate the less pressured feel around pricing discussions.
People
- •Emily is praised for being thorough, reassuring, and helpful when pets are unwell, including same-day appointments.
- •Vicky is mentioned very positively for her calm, knowledgeable manner on the phone and for putting a clear plan in place when an owner was worried.
- •Ellie is remembered fondly for helping owners feel at ease during difficult situations and decisions.
- •The reception team is frequently described as friendly, welcoming, and especially good with nervous pets.
- •An unnamed surgeon is singled out for the quality of care from procedure through aftercare.
Reviews
Google reviews: 4.9/5 from 65 reviews.
- •Many reviews describe a warm, welcoming atmosphere, with owners saying both pets and people are made to feel comfortable from the moment they arrive.
- •Fast access and responsive care come up often, including emergency appointments, same-day visits, and quick action when owners phone in worried.
- •Owners regularly praise the team for being kind, knowledgeable, and reassuring, with Emily and Vicky both mentioned by name for clear, calming support.
- •The separate cat room stands out as a frequently mentioned feature, though there is one negative review about being ignored at reception; that reviewer also noted the practice later called to apologise.

