Secret World Wildlife Rescue

Secret World Wildlife Rescue appears to operate as a wildlife rescue charity rather than a companion-animal veterinary practice, with multiple reviews describing rapid advice and intake/collection for injured wild animals. Recent reviewers specifically mention injured foxes and injured birds being assessed based on shared videos, with the team giving a reference number so callers can check back on a case. Beyond rescue work, reviews also describe structured education visits (including sessions for young children) and public wildlife events such as bat walks using detectors.

Services

•Injured wildlife advice by phone: reviewers describe calling about injured wildlife and getting immediate guidance.
•Remote triage via video messaging: one reviewer describes sharing videos via WhatsApp so the team could see the animal’s condition and advise accordingly.
•Wildlife rescue / collection: one review reports the rescue team arranging to collect an injured fox within about an hour of the call.
•Wildlife intake: reviews describe dropping off injured birds (including a bird caught by a cat and another found by a roadside).
•Education sessions and visits: a school visit is described with three sessions combining information, hands-on activities, and site exploration, tailored for young children.
•Public wildlife events: bat walk-and-talk events are mentioned, including use of bat detectors.

People

•George: mentioned by name as delivering three education sessions during a school visit; the sessions are described as age-appropriate for young children and including hands-on activities.

Reviews

4.5 stars from 449 reviews. The latest reviews available focus heavily on injured-wildlife help and educational events rather than pet treatment. “”

•Fast response for injured wildlife: callers describe being answered quickly and having a rescue arranged promptly (including one case collected within around an hour).
•Practical, case-specific advice: reviewers mention talking through what they were seeing and sharing videos for guidance, plus receiving a case/reference number for follow-up.
•Willingness to take in wildlife when others wouldn’t: one reviewer contrasts being able to drop off injured birds here after struggling elsewhere.
•Educational experiences: school sessions and bat events are described as well-organised, informative, and interactive (e.g., bat detectors used during walks).

Reviews for Secret World Wildlife Rescue

Note: Showing the 5 most recent Google reviews out of 449 we track in total. Recent reviews may not be representative of overall sentiment.

Ross Parker

3 weeks ago

I found an injured fox outside our house in Bristol and wasn't sure what to do - I called Secret World who answered straight away - they were really helpful and organised for someone to come and rescue him, all within an hour. So impressed with the response, they are doing great work - thank you to the whole team!

Paul

A brilliant charity that helps all wildlife, amazing.

Megan Penny

a month ago

Our school had a fantastic trip to Secret World in November. George delivered three superb sessions which were a great balance of information, hands-on practical activities and exploring the site pitched at an appropriate level for our 4, 5 & 6-year-olds. Our children came away with a wealth of information about our native wildlife and were enthusiastic about how they could help an animal in need.

Hannah Parsons

2 months ago

The team sensitively organised a celebration of life afternoon event. The food was was delicious - hot soup, homemade quiches and amazing deserts. The Bluebell barn comfortably accommodated 50 guests, and the overspill marquee space was welcome when the weather did not lend itself to using the garden space. Close to the crematorium and a kind team, I would recommend.

Max S

good

Richard Weaver

2 weeks ago

Great place, only went to show a video of an injured fox as couldn't down load it, very friendly and welcoming staff, who gave good advice, thsnk you.

Joanne Hurst

The team are great! I called after a few visits from an injured fox and the phone had only rang 3 times before a lovely lady picked it up and chatted through the situation with me. We chatted via what’s app and shared videos of the fox so the team could see exactly what was happening and they gave me a ‘ foxy reference number’ 😊 so we can always check back in. I won’t hesitate to contact the team again 😊

Jane Mooney

We really enjoyed the bat walk and talk event last evening. It was very well organised and informative. Seeking out the bats on the walk was good fun yet educational too.

Amanda Tee

Thoroughly enjoyable 2 hours that was informative and interesting. Great fun using the bat detector with surprisingly positive results in finding different types of bats. Looking forward to my next visit to Secret World Wildlife Rescue.

Veronique Valentine

4 months ago

On 2 separate occasions, I had to drop off injured birds to secret world near Highbridge, when nobody else would take them in. One bird was caught by one of my cats and the other one was on the side of the road, it maybe fell off its nest. I couldn’t fault the amazing service and support secret world provided. It’s only 20 mins away from Weston super mare! Please donate if you can, they are great support for the wild animals.