Secret World Wildlife Rescue

Secret World Wildlife Rescue appears to operate as a wildlife rescue charity rather than a companion-animal veterinary practice, with recent feedback centred on advice, rescue and intake for injured wild animals. Reviews describe quick phone support, photo or video-based triage, and rescue or collection where needed. Recent examples include help with injured foxes, birds, a heron, a swan with a fishing hook, and a limping pheasant.

Services

• •Injured wildlife advice by phone: reviewers regularly mention calling for immediate guidance about unwell or injured wild animals.
• •Remote triage by photo or video: reviews describe the team assessing cases from shared photos, WhatsApp videos, or in-person video showings to advise on next steps.
• •Wildlife rescue and collection: recent examples include arranging help for an injured fox within about an hour, sending volunteers to assist a heron, attending a pheasant, and rescuing a swan after a fishing hook injury.
• •Wildlife intake and follow-up: reviews mention being able to drop off injured birds, receive case-specific care advice, and get a reference number to check back on progress.
• •Education sessions and visits: school visits are described as structured and age-appropriate, with information, hands-on activities, and exploration of the site.
• •Public wildlife events: reviewers mention well-organised bat walk-and-talk events, including the use of bat detectors.

Pricing

No published pricing information is currently available for this clinic.

People

• •George: named in reviews as leading three education sessions during a school visit, with a mix of information, practical activities and site exploration for young children.
• •Tony: named in a recent review for attending a limping pheasant case and helping assess the bird in person.
• •Team and volunteers: reviews repeatedly praise the wider team for fast responses, sensitive handling of wildlife cases, and organised rescue support.

Reviews

Google rating: 4.5/5 from 467 reviews. Recent feedback is very positive and focuses mainly on wildlife rescue, practical advice, and educational events.

• •Fast, responsive help: several reviewers say calls were answered quickly, with rescue efforts arranged promptly, including fox and bird cases.
• •Useful case-specific guidance: people describe being asked for photos, videos or location details so the team could advise on treatment or decide whether rescue was needed.
• •Strong rescue work: recent examples include volunteers sent to help a heron, a swan rescued after a fishing hook injury, and support for injured birds and foxes.
• •Well-run educational activities: school sessions and bat walks are described as informative, engaging and well organised.