Axe Valley Veterinary Practice Ltd

- Many reviewers describe the team as friendly, kind, and professional, with recent comments praising both the reception staff and vets for being welcoming and reassuring. - Communication is a consistent positive theme: owners mention clear explanations around operations, treatment plans, and what to expect before and after procedures. - Reviews include examples of attentive practical care, such as a home visit for a travel-stressed cat, prompt dental treatment, and support through a difficult diagnosis.

Services

•General consultations and ongoing care: Appointment-based care covers everyday concerns as well as follow-up support, with reviews reflecting help for new puppies, older pets, and owners wanting reassurance about their pet’s behaviour or health.
•Urgent care, surgery and diagnostics: The website lists a 24-hour emergency service and an on-site laboratory. Reviews also mention pets being booked in for operations, with staff explaining what would happen on the day and what aftercare would be needed.
•Dental care and treatment planning: Recent experiences include a vet prioritising a tooth check, identifying a significant dental issue, and arranging a teeth clean within less than 10 days. Owners describe clear action plans and prompt treatment where dental pain or infection was involved.
•Home visits and support for stressed pets: Reviews mention home visits being offered for a cat that found car travel particularly stressful.
•Complex cases and end-of-life support: Owners describe support through a difficult diagnostic process for a cat, seizure management in an older dog, and calm guidance around options during a pet’s final months.
•Species treated: The website says the practice treats a wide range of animals, from geckos to guinea pigs, as well as cats and dogs.

Pricing

No published pricing information is currently available for this clinic.

People

Named team members mentioned by clients include David (also referred to as Dave), Imogen, and Emma. David and Imogen are praised for patiently explaining options and helping one family through the final months of an older dog with seizures, while Emma is mentioned positively in connection with a new puppy visit. Reviews also speak well of the wider reception and clinical team, describing them as welcoming, caring, and reassuring.

Reviews

Axe Valley Veterinary Practice has a 4.7-star Google rating from 94 reviews.

•Many reviewers describe the team as friendly, kind, and professional, with recent comments praising both the reception staff and vets for being welcoming and reassuring.
•Communication is a consistent positive theme: owners mention clear explanations around operations, treatment plans, and what to expect before and after procedures.
•Reviews include examples of attentive practical care, such as a home visit for a travel-stressed cat, prompt dental treatment, and support through a difficult diagnosis.
•Most recent feedback is strongly positive, though one reviewer raised a complaint about the price of flea treatment compared with online retail prices.

Reviews for Axe Valley Veterinary Practice Ltd

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Reviews from pet owners who enquired with Axe Valley Veterinary Practice Ltd through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 94 we track in total. Recent reviews may not be representative of overall sentiment.

Harry M

1 month ago

Friendly, knowledgable, staff that sorted out pooch without hesitation! Glad we picked them!

Caroline Hannawin

2 months ago

Always friendly and always caring & understanding even if it's just for any pet owner wanting to know that their pet is behaving as it should. Never made to feel that any visit could be a waste of their time. Would highly recommend.

pat jolley

3 months ago

The receptionist was welcoming and the vet very caring and reassuring.

Tom Bree

Axe Valley Vets in Wells charged me £49.00 for Advantage flea prevention x 4 pipettes. I then looked this product up on the internet and can get it for £16.99 plus £3.99 P&P. It would be interesting to know why there is such a high mark up. I was wondering if it might be to do with the fact that this vet is one of the many vets in the UK that is now owned by IVC Evidensia - .... "one of the largest corporate veterinary chains in the UK. This company expanded heavily by acquiring independent practices during the COVID-19 pandemic and operate as a private equity-backed business. They—along with other corporate groups—have faced significant scrutiny and rising pricing concerns." ....The vets who work here no doubt became vets because they love animals. The woman behind the counter was very nice too. But do be aware that the company behind all of this appears to be centrally concerned with money-making rather than with your pet. I wonder if Axe Valley Vets have a reply that they can give to this? I would love to hear one.

Chris Cochran

Kind, considerate, caring

Jayne Taylor

11 months ago

I highly rate Axe Valley Vets in Weston-super-Mare. The staff are very friendly, kind & helpful. They explained what they will do on the day that our precious fur baby goes in for an operation, as well as what we will need to do. No one likes their precious fur babies, or other pets to have an operation, but when you love them unconditionally, you will do anything for them, as will the vets.

Penny Radford

12 months ago

Chris Bernsen

1 year ago

Wonderful place. Friendly people and highly professional.

H Moore

We have received incredible care, help and support with our much beloved cat, Dane, whilst he has been going through a difficult diagnosis process. The team as a whole have been excellent. Highly recommended.