Delaware Veterinary Group – Vets in Castle Cary
Clinic Overview
- Quick appointments stand out in recent comments, including same-day visits, being seen within an hour for a cat problem, and prompt help in an emergency. - Owners regularly mention a calm, friendly atmosphere, with staff described as polite, helpful, and good with excitable or anxious pets. - Communication during appointments is a recurring strength, with vets taking time to explain options, answer questions, and discuss broader wellbeing.
Services
- •Small-animal care: Ongoing care for dogs and cats is a regular theme, including support for new pets joining the practice and households with multiple pets.
- •Farm-animal care: Farm-animal services remain part of the practice’s wider offering.
- •Routine preventative care: Health checks and vaccinations are part of the service mix, with owners describing thorough appointments and time to discuss wider wellbeing questions.
- •Urgent and emergency care: Recent reviews mention quick access for urgent problems, including a cat being seen within an hour, same-day appointments, and an emergency dog appointment where treatment options were clearly explained.
- •Consultations with time for discussion: Owners repeatedly mention vets taking time, not rushing appointments, and explaining problems and treatment choices clearly.
- •Gentle handling for nervous or uncomfortable pets: Reviews describe calm, understanding care for pets including a cat with a swollen paw and excitable dogs.
- •Home visit end-of-life support: A previous review mentions a home visit to help a family say goodbye to their dog, with staff described as compassionate and professional throughout.
- •Pet Health Club® Plus: Website information states that consultations are included within this plan.
- •Veterinary nurse training facility: The practice is listed as a veterinary nurse training site.
Pricing
No published pricing information is currently available for this clinic.
People
- •Tim: Named by an owner as their vet, with praise for treating pets with a personal, attentive approach.
- •Sophie: Mentioned by name in an emergency appointment, where options were explained clearly and the case was handled promptly.
- •Roger and Holly: Previously mentioned in connection with a home visit during an end-of-life situation, where their support was described as compassionate and professional.
- •Reception team: Frequently praised for being welcoming, helpful, and clear when discussing prices.
Reviews
4.8 stars from 269 Google reviews. Recent feedback is strongly positive overall, with owners often highlighting fast access to appointments, friendly staff, and unhurried consultations.
- •Quick appointments stand out in recent comments, including same-day visits, being seen within an hour for a cat problem, and prompt help in an emergency.
- •Owners regularly mention a calm, friendly atmosphere, with staff described as polite, helpful, and good with excitable or anxious pets.
- •Communication during appointments is a recurring strength, with vets taking time to explain options, answer questions, and discuss broader wellbeing.
- •One more neutral recent review still praised the speed of the emergency appointment and the clarity of the options given.

