Garston Veterinary Group – Vets in Frome
Clinic Overview
- Many reviewers praise the vets and wider team for kindness, professionalism and clear explanations, especially in stressful or emotional situations. - The practice environment is a repeated strength: owners describe it as clean, calm and welcoming, and the separate cat and dog waiting areas are particularly appreciated. - Positive care examples include annual boosters, wellness-plan support, surgery and follow-up appointments, quick responses to concerns, and compassionate end-of-life care.
Services
- •Routine and preventive care: annual vaccination boosters, check-ups and ongoing care are available, with a Wellness Plan mentioned for helping keep pets up to date with vaccinations, treatments and routine monitoring.
- •Surgery and follow-up care: reviewers mention cats undergoing operations and returning for post-op check-ups, with one owner noting their cat remained relaxed about coming back.
- •Inpatient and medical treatment: clients describe overnight hospital treatment, including care for a cat with a throat infection and antibiotic treatment.
- •Emergency and out-of-hours support: the clinic offers emergency veterinary services, and reviews mention out-of-hours consultations and call-backs.
- •Facilities and environment: clients regularly highlight a clean, calm practice, and one reviewer specifically praises separate waiting rooms for cats and dogs. A CT machine is also mentioned, and the site is noted as a veterinary nurse training facility.
- •Species seen: reviews reference care for dogs, cats and rabbits, including routine visits, operations and ongoing treatment.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Publicly mentioned examples include £160 for an out-of-hours consultation and £885.83 for one overnight hospital stay with antibiotic treatment. Review feedback on cost is mixed: some owners describe the practice as good value for money and say the Wellness Plan helps save a little on routine fees, while others felt some bills were high, particularly for urgent or more intensive care.
People
Recent reviews specifically praise Rose for kind, careful end-of-life support and Andy for a thorough consultation and very clear explanation of next steps. More broadly, reviewers describe the clinical team as caring, knowledgeable and professional, while comments about reception and administration are more mixed.
Reviews
Garston Veterinary Group has a 4.6/5 Google rating from 411 reviews.
- •Many reviewers praise the vets and wider team for kindness, professionalism and clear explanations, especially in stressful or emotional situations.
- •The practice environment is a repeated strength: owners describe it as clean, calm and welcoming, and the separate cat and dog waiting areas are particularly appreciated.
- •Positive care examples include annual boosters, wellness-plan support, surgery and follow-up appointments, quick responses to concerns, and compassionate end-of-life care.
- •A smaller number of reviews raise concerns about reception or admin service, and some owners felt charges were high; a few negative accounts also describe upsetting experiences around inpatient care or difficult treatment decisions.
