Best Vets in Frome – Complete Local Guide

Bellevue Veterinary Clinic in Frome is a well-regarded establishment, boasting an impressive 4.7-star rating based on 178 reviews, indicating a strong reputation among its clientele. The clinic is not only a general veterinary practice but also serves as a veterinary nurse training facility and offers emergency services, demonstrating a commitment to comprehensive pet care. Customer feedback highlights the clinic's welcoming and compassionate environment, with multiple reviewers praising the friendly and attentive staff. Elaine Baines describes the clinic as a calming and supportive space, while Paul Russell appreciates the compassionate care received during a difficult time, noting the follow-up support provided by the staff. Milca Wilson commends the efficiency and care shown during routine visits, which have consistently met their expectations. Julie Lane shares a particularly positive experience involving complex dental care for her senior chihuahua, highlighting the clinic's advanced treatment methods and successful recovery process. Sian Collier appreciates the clinic's respectful and considerate atmosphere, particularly noting the practice of lighting a candle to signify the passing of a pet, a gesture that underscores the clinic's empathy and dedication to both pets and their owners. Overall, Bellevue Veterinary Clinic is characterized by its skilled, compassionate staff and commitment to high-quality veterinary care, making it a trusted choice for pet owners in the Frome area.

Highcroft Veterinary Group - Frome Veterinary Centre in Frome, Somerset, is a well-regarded veterinary facility, reflected by its 4.7-star rating from 146 reviews on Google Maps. This high rating indicates a generally positive customer experience, suggesting reliability and quality service. The clinic is renowned for its comprehensive veterinary care, with a specialization in veterinary nurse training. This focus on training indicates a commitment to high standards and the ongoing education of its staff, potentially enhancing the quality of care provided. Customer feedback highlights both positive and negative experiences. On the positive side, many reviewers commend the clinic for its outstanding service and compassionate care. Reviewers like Katie Spencer and Steve Bennett praise the staff's attentiveness and professionalism. Katie specifically mentions a vet named Rachel, who was informative and supportive during a complex situation involving her cat’s kidney issue. Steve appreciates the clinic's prompt response and the loving care his pets received, citing a long-standing trust in their services. However, not all feedback is glowing. Janice Weir’s review sharply contrasts the positive experiences, describing a distressing encounter involving billing disputes and communication issues. Her experience suggests potential areas for improvement in customer relations and billing transparency. Overall, Highcroft Veterinary Group - Frome Veterinary Centre appears to be a reputable choice for pet owners in the Frome area, with a strong track record of positive reviews underscoring its commitment to animal care. Nonetheless, it may benefit from addressing the concerns raised by some clients to enhance its service consistency.

Garston Veterinary Group in Frome, Somerset, is a well-regarded veterinary practice with a solid 4.6-star rating based on 386 Google reviews, indicating a generally high level of customer satisfaction. The clinic offers a range of services, including a veterinary nurse training facility and 24/7 emergency veterinary services, emphasizing its commitment to comprehensive pet care. Customer feedback highlights the clinic's knowledgeable and compassionate staff, with many clients praising the professionalism and care their pets receive. Reviewers like Jessica Snyder and Emma Hodges commend the practice for its welcoming atmosphere, attentive staff, and effective wellness plans that help manage costs while ensuring thorough care for pets. Emma Hodges particularly appreciates the clinic's investment in staff training and facility improvements, which reflects positively on the overall quality of service. However, not all experiences have been positive. Gabriel C and Sarah Paterson have reported distressing incidents. Gabriel C's concerns centered around the high cost of care and lack of attention to his cat's comfort during hospitalization. Sarah Paterson described a lack of empathy during an out-of-hours call when her pet was dying, which she found deeply upsetting. Despite these negative experiences, the clinic's overall high rating suggests that most clients have positive interactions. Transparent pricing information is not detailed, but Emma Hodges' mention of a wellness plan indicates options available to assist with managing veterinary expenses. The clinic's attention to compassionate care, as noted by Sally Cowley, who received thoughtful gestures following her pet's passing, is a testament to the team's dedication to client support during difficult times.

Penn Equine Vets, located in Frome, is highly regarded in the equine veterinary field, as evidenced by its flawless 5-star rating based on five reviews on Google Maps. This exceptional rating highlights the clinic’s consistent delivery of high-quality care and service. Reviewers frequently praise the clinic for its compassionate and professional staff, particularly mentioning veterinarians Kathryn and Kate, who are noted for their kindness, willingness to help, and thorough explanations of treatment options. The reviews reflect a broad range of services offered by Penn Equine Vets, from routine check-ups to emergency care. Clients have expressed deep gratitude for the clinic's sensitive handling of difficult situations, such as euthanizing beloved horses. The team’s ability to manage both routine and emergency situations with professionalism and empathy is frequently highlighted. One client, Jess, specifically commended Kathryn for her excellent care during the recovery of a horse with a septic fetlock, and praised the out-of-hours vet, Josh, for his dedication. Despite the limited number of reviews, the consistency in high praise across various aspects of their service suggests a reliable and trusted practice. While specific pricing details are not disclosed, the emphasis on clear communication suggests that treatment plans and associated costs are likely transparent. Overall, Penn Equine Vets stands out as a dedicated and compassionate provider of equine veterinary services in Frome.

Frome Equine Vets, located in Frome, Somerset, is recognized for its comprehensive equine veterinary services, including 24/7 emergency care. The clinic has garnered a strong reputation, reflected in its 4.7-star rating from 12 Google reviews. Despite the relatively small number of reviews, they are predominantly positive, highlighting the clinic's excellent customer care and professional expertise. Customers frequently praise the clinic for its knowledgeable and supportive staff. One reviewer, Zulu Zulu, recounts a positive experience involving a detailed vetting process for a horse purchase. They noted the clinic's transparency in pricing, clear communication, and accommodating service, which allowed them to make an informed decision. This aligns with other reviews, such as that from Polly Cornwell, who commended the clinic for its spot-on clinical care, and Kellie Lancaster, who highlighted the kindness and helpfulness of the staff. However, not all feedback is entirely positive. One 1-star review from HalonaSportHorses criticizes the clinic for allegedly mishandling a horse vetting, accusing them of incompetence and causing reputational damage. This contrasts with another review by Louise Swanton, who, involved in the same incident, clarified that the decision not to proceed with the vetting was due to perceived inconsistencies in the mare's history, and praised the clinic for its professional conduct. Overall, Frome Equine Vets is generally well-regarded for its professional service and customer care, although potential clients are advised to ensure clear communication regarding their specific needs and expectations.