Minster Veterinary Services Ltd

Minster Veterinary Services Ltd is an independent, RCVS-accredited small-animal practice established in the 1950s, led by partners Joyce Fleming and Ross O’Brien. The clinic’s stated setup includes in-house diagnostics (laboratory testing, high‑frequency radiography, and Doppler ultrasonography) and a broad small‑animal caseload covering areas like anaesthesia, pain management, dermatology, cardiology, ophthalmology, feline medicine, and exotics. It also offers 24/7 emergency cover; after 6.30 pm, emergencies are handled by an external veterinary provider.

From the latest written reviews available to us, owners most clearly describe long-term continuity with Joyce Fleming (including end‑of‑life care across multiple dogs) alongside more general comments about friendly service. The overall Google score is pulled down slightly by a couple of mid‑range ratings that don’t include written detail.

Services

• •Routine care: consultations and vaccinations.
• •Home visits (listed on the clinic website).
• •Emergency care: 24/7 emergency vet cover is stated; after 6.30 pm emergencies transfer to an external provider (Coombefield Veterinary).
• •Diagnostics & facilities (in-house)
• •Laboratory testing
• •High‑frequency radiography (X‑ray)
• •Doppler ultrasonography
• •Clinical areas listed by the practice: anaesthesia, pain management, cardiology, dermatology, ophthalmology, feline medicine, soft tissue injury, and care of exotics.

People

• •Joyce Fleming (partner): mentioned by name in reviews describing a long-running vet–client relationship (“since 2005”) and support through end‑of‑life care for multiple dogs.
• •Ross O’Brien (partner): listed on the practice website as a current partner (no additional detail in the reviews provided).

Reviews

Google rating: 4.3 stars from 10 reviews. The written feedback we can see is brief and includes duplicated entries; two 3‑star ratings are present without written context, while the written comments available are positive. “”

• •Continuity of care over many years, with one owner describing being with Joyce since 2005 and relying on her through several dogs’ end-of-life stages.
• •Friendly service is mentioned in general terms (without specific clinical examples) in the available written reviews.
• •Mixed overall scoring (some mid-range ratings alongside multiple 5-star ratings), but the lower ratings provided don’t explain why.