Kingfisher Veterinary Practice Chard

Kingfisher Veterinary Practice offers routine appointments alongside out-of-hours emergency care (mentioned on its website). The site also promotes a Pet Health Club® Plus plan where consultations are included, plus special offers such as a free health check or wellness screening for £60.

From the latest reviews available to us, owners most often describe

• •Fast access to appointments, including being seen within ~20 minutes of calling for an eye issue and being given an immediate appointment for a seriously unwell cat even when not registered.
• •End-of-life support, with multiple mentions of staff being calm and compassionate during euthanasia and final moments.
• •Clear communication in consults, including feeling “informed and reassured” and receiving “helpful advice.”

Ownership isn’t stated in the provided website summary; one reviewer alleges the practice is owned by a large corporate group (“Big Six”), but this isn’t confirmed by the other inputs.

Services

Based on the website summary and reviews, services mentioned include

• •Out-of-hours emergency care (website)
• •Consultations (website; also implied across reviews)
• •Vaccinations, including rabbits (review)
• •Health checks (review; and “free health check” offer on website)
• •Claw clipping (performed alongside rabbit vaccination visit in a review)
• •Assessment and treatment for specific issues mentioned in reviews
• •Eye infection (appointment and eye drops provided)
• •Sudden hind-leg paralysis linked to a blood clot (exam and discussion of options)
• •Euthanasia / end-of-life care (multiple reviews describe being supported through this)

Pricing

Only prices explicitly mentioned

• •£60 for “wellness screening” (website offer). The website also mentions a free health check offer.
• •£106 billed for an appointment for an eye infection plus a small bottle of eye drops (review). The reviewer also says they were not given a breakdown of costs and felt shocked by the total.

People

• •Mr Andrew Carpenter (vet) – mentioned by name in a review. The reviewer says they felt informed and reassured, and that he treated their cats wonderfully.
• •Unspecified vet and team members – in a review about an older cat with a suspected blood clot, the vet is described as gentle, explaining that nothing could be done and leaving the final decision to the owner, with reception and a nurse also noted as kind during euthanasia.
• •Out-of-hours team (names not provided) – one review thanks staff for helping during a pet’s final moments, describing them as kind and compassionate.

Reviews

Google rating: 4.5 stars from 229 reviews.

• •Speed of getting seen is repeatedly mentioned (immediate appointment for an unregistered patient; seen within ~20 minutes for an eye infection).
• •Kindness during euthanasia and difficult decisions comes up in several accounts, including being allowed to stay with the pet until the end and staff helping keep things calm.
• •Communication and reassurance in appointments: owners mention clear explanations and practical advice.
• •Cost transparency is mixed: one reviewer appreciated being encouraged to source medication more cheaply, while another reports a £106 bill without a cost breakdown and found it unexpectedly high.