Minster Veterinary Services Ltd

Minster Veterinary Services Ltd is a long-established, independent small-animal practice (established in the 1950s) that now focuses on domestic pets only. The website states it is RCVS-accredited and equipped for in-clinic diagnostics (including an in-house laboratory, high-frequency radiography, and Doppler ultrasonography).

Based on the site and the latest reviews, this clinic appears set up for both routine care and more complex surgical cases—with owners specifically mentioning vaccinations, assessment of a small lump (needle test to check it was most likely a cyst), and TPLO surgery for a large dog. Reviewers repeatedly describe staff as professional, knowledgeable, and good at reducing anxiety for nervous owners and pets.

Services

From the clinic website and the latest written reviews, services and capabilities mentioned include

• •Consultations
• •Vaccinations (review mentions a first visit for vaccinations)
• •Home visits
• •Routine and emergency surgeries (review specifically mentions TPLO surgery)
• •Clinical areas listed on the website: anaesthesia, pain management, cardiology, dermatology, ophthalmology, feline medicine, exotics, and soft tissue injury
• •Diagnostics/facilities listed on the website
• •In-house laboratory
• •High-frequency radiography (X-ray)
• •Doppler ultrasonography
• •Emergency cover 24/7 is stated on the website; after 6:30pm, emergencies are handled by Coombefield Veterinary (as described by the clinic).

People

• •Mr Ross O’Brien (partner, per the clinic website)
• •Ms Joyce Flemming (partner, per the clinic website)

What owners highlight in the latest reviews

• •Helping anxious clients feel calmer during visits (one reviewer describes being “shy and anxious” and says the team consistently calms nerves).
• •Communication and thoroughness in appointments (e.g., checking a small lump with a needle test and explaining it was most likely a cyst).
• •Support around major procedures (a TPLO surgery reviewer said staff made them feel at ease, and their dog remained happy to visit afterwards).

Reviews

Google rating: 4.4 stars from 47 reviews. “”

The latest written reviews available to us are uniformly 5-star, while the overall 4.4/5 average suggests some less-positive experiences exist but aren’t represented in the recent text we can see. Themes owners mention include

• •Major orthopaedic surgery support: TPLO surgery for a large dog, with owners describing reassurance and a smooth experience around a stressful procedure.
• •Thorough routine care: vaccinations and investigating a small lump with a needle test to reassure the owner.
• •Confidence and calm at appointments: multiple reviewers mention staff being professional/knowledgeable and helping both pets and owners feel at ease.