Golden Valley Vets – Vets in Chew Magna
Clinic Overview
Golden Valley Vets describes itself as offering both routine preventative care and more advanced work, including CT/MRI imaging, on-site diagnostic facilities, and surgical/dental capabilities. The website also states there is 24‑hour provision for emergency care. In the latest written reviews available to us, several owners describe empathetic support around end-of-life care and bereavement, and one owner specifically mentions their frightened cats being handled gently during microchipping and vaccination. There is also a serious negative review alleging poor advice and a lack of response to concerns, and referring to the practice as a “veterinary chain” (no group name is given).
Services
From the clinic website summary
- •Consultations and vaccinations
- •Neutering
- •Weight management
- •Holiday travel support
- •Bereavement support
- •Emergency care: stated 24‑hour provision
Facilities/capabilities mentioned on the website
- •Advanced CT and MRI imaging
- •Laboratory and diagnostic procedures
- •Theatres (surgical facilities)
- •Dental
- •Laser therapy
From reviews
- •Microchipping and vaccination for cats
- •Euthanasia/end-of-life care (owners describe support during putting a dog to sleep)
People
Named in reviews
- •Fiona and Alison: thanked for empathy and support with a pet (“Gus”) and the family.
- •Kerry and Charles: mentioned as “understanding” during a dog’s euthanasia, helping the owner through saying goodbye.
Reviews
Google rating: 4.5 stars from 26 reviews. “”
- •Owners repeatedly mention empathy and emotional support, including around bereavement and euthanasia.
- •Responsiveness and reassurance are called out in one review (“extremely responsive… very reassuring and supportive”).
- •Handling nervous/frightened cats is described positively, with one owner noting their cats were “dealt with wonderfully” during microchipping and vaccination.
- •One review reports a severe negative experience, alleging poor advice, an unwillingness to respond to concerns, and attributing a dog’s death to that; this conflicts with the generally positive feedback in other reviews.
Animals Treated at Golden Valley Vets
Animals We Treat
Companion Animals
Opening Hours – Golden Valley Vets
Opening Hours
Hours
Reviews for Golden Valley Vets
Note: Showing the 5 most recent Google reviews out of 26 we track in total. Recent reviews may not be representative of overall sentiment.
Alyssa A
2 weeks ago
Amazing team who have lots of empathy. Thank you Fiona and Alison for everything you did for Gus, and the rest of our family.
Alyssa A
3 months ago
Amazing team who have lots of empathy. Thank you Fiona and Alison for everything you did for Gus, and the rest of our family.
Gary Sweet
6 months ago
johnandhilary howells
a year ago
Laura Rich
a year ago
Brilliant team, extremely responsive, very helpful and caring. Very reassuring and supportive. Thanks so much
Laura Rich
a year ago
Brilliant team, extremely responsive, very helpful and caring. Very reassuring and supportive. Thanks so much
Carol Wintle
a year ago
My 2 house cats were dealt with wonderfully as they are frightened by anyone other than family. They are now microchiped & vacinated. Dealt with kindness & affection.
Carol Wintle
a year ago
My 2 house cats were dealt with wonderfully as they are frightened by anyone other than family. They are now microchiped & vacinated. Dealt with kindness & affection.
Jason Brooke
4 years ago
Poor leadership culture at this practice. We placed our beloved dog in the care of this practice and was seriously let down. Our dog died as a result of poor advice and an unwillingness to response to our concerns when raised. Our view would be to avoid this veterinary chain at all costs.
margaret bawn
5 years ago
Kerry and Charles were so understanding when we had our dog put to sleep making it very easy for us to say goodbye during these times. Thanks to both.
