Dog & Cat Vets in Chew Magna

## Summary Golden Valley Vets describes itself as offering both routine preventative care and more advanced work, including CT/MRI imaging, on-site diagnostic facilities, and surgical/dental capabilities. The website also states there is 24‑hour provision for emergency care. In the latest written reviews available to us, several owners describe empathetic support around end-of-life care and bereavement, and one owner specifically mentions their frightened cats being handled gently during microchipping and vaccination. There is also a serious negative review alleging poor advice and a lack of response to concerns, and referring to the practice as a “veterinary chain” (no group name is given). ## Services From the clinic website summary: - Consultations and vaccinations - Neutering - Weight management - Holiday travel support - Bereavement support - Emergency care: stated 24‑hour provision Facilities/capabilities mentioned on the website: - Advanced CT and MRI imaging - Laboratory and diagnostic procedures - Theatres (surgical facilities) - Dental - Laser therapy From reviews: - Microchipping and vaccination for cats - Euthanasia/end-of-life care (owners describe support during putting a dog to sleep) ## People Named in reviews: - **Fiona** and **Alison**: thanked for empathy and support with a pet (“Gus”) and the family. - **Kerry** and **Charles**: mentioned as “understanding” during a dog’s euthanasia, helping the owner through saying goodbye. ## Reviews **Google rating: 4.5 stars from 26 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Owners repeatedly mention **empathy and emotional support**, including around bereavement and euthanasia. - **Responsiveness and reassurance** are called out in one review (“extremely responsive… very reassuring and supportive”). - **Handling nervous/frightened cats** is described positively, with one owner noting their cats were “dealt with wonderfully” during **microchipping and vaccination**. - One review reports a **severe negative experience**, alleging poor advice, an unwillingness to respond to concerns, and attributing a dog’s death to that; this conflicts with the generally positive feedback in other reviews.