Golden Valley Veterinary Hospital

Golden Valley Veterinary Hospital is a first-opinion practice that also offers 24-hour emergency care, and it’s set up for a broad range of in-house diagnostics and treatment (CT and MRI imaging, an on-site laboratory, theatres, dental facilities, and laser therapy). It’s also listed as a veterinary nurse training facility.

In the latest reviews available, owners describe staff coordinating urgent assessment during an emergency and doing “everything they could” to work out what was wrong, and another review highlights detailed support with pet travel/export requirements (treatments plus paperwork, with “second to none” communication). There is also a contrasting older review alleging poor clinical assessment (a lump missed) and dissatisfaction with how a complaint was handled.

Services

From the clinic’s website and the available review text, services mentioned include

• •Consultations and vaccinations
• •Neutering
• •Weight management
• •Bereavement support
• •Holiday travel support (including documentation; one reviewer describes extensive help arranging treatments and paperwork for a cat’s export)
• •24-hour emergency services (as stated on the website; also referenced in reviews describing an emergency visit)
• •In-house facilities/capabilities: CT imaging, MRI imaging, laboratory testing, theatres, dental facilities, laser therapy, and other diagnostic procedures

People

• •Charley (receptionist): specifically thanked by name in one review.
• •Hannah (vet): named positively by a client who also thanked the receptionist.
• •Practice team (vets/reception): one reviewer describes multiple staff members helping coordinate treatments and paperwork for pet export, highlighting clear communication and attention to detail.

Reviews

Google rating: 4.5 stars from 136 reviews.

• •Emergency care mentioned: an owner reports an urgent visit where the team worked to figure out what was wrong with their dog.
• •Administrative/support work called out: one review describes staff going “above and beyond” to organise treatments and export paperwork for a cat, with very strong comments on communication and accuracy.
• •Named staff appreciation: Charley (receptionist) and Hannah (vet) are both thanked.
• •A conflicting experience appears in an older review: one client alleges a missed lump and says the manager focused on payment rather than addressing service concerns.