Emergency Vets in North Somerset

## Summary Watkins & Tasker Vets is described by a long-term client as an **independent** practice (specifically noted as not having been “gobbled up by large corporations”). Reviews point to a practice geared toward **ongoing, long-term care** for pets, with repeated mentions of support through difficult end-of-life decisions. Owners also repeatedly mention being **fit in for appointments** when needed and having staff who **take time to answer questions and give advice**. Concrete specifics mentioned in reviews include: - **24/7 emergency care available** for emergencies. - Owners say the team can **fit them in with appointments**. - Multiple reviews describe **support with euthanasia/“over the rainbow bridge”**, highlighting kindness during end-of-life care. - Clients describe long relationships with the practice (mentions of **13 years**, **25 years**, and **35 years**). ## Services Based on the structured data and the latest reviews, the following services are explicitly referenced: - **Emergency veterinary services (24/7)** (as stated in reviews and your clinic data). - **End-of-life care/euthanasia support**, including helping owners make difficult decisions and providing compassionate care at the time of saying goodbye. - **General veterinary care over a pet’s lifetime** (long-term clients referencing ongoing care for cats and dogs), though specific procedures aren’t detailed in the reviews provided. ## Reviews **4.8 stars from 114 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Long-term clients describe **consistent care over many years**, including one owner who used the practice for ~25 years and another for 35+ years. - Several reviews focus on **end-of-life support**, describing staff as kind and compassionate when pets were put to sleep. - Owners mention **being accommodated for appointments**, and describe staff as **thorough** and willing to **answer questions and give advice**. - Multiple reviews are strongly positive but **non-specific** (e.g., “Amazing vets”).

## Summary Axe Valley Veterinary Practice provides care for small pets and also sees some less-common species (the website explicitly mentions geckos and chelonians, alongside dogs, cats, rabbits and guinea pigs). The practice advertises a **24-hour emergency service** and an **on-site laboratory**. In the latest reviews, owners repeatedly mention being **fitted in when a pet is unwell** (for example, a cat with sickness and diarrhoea) and describe procedures including **spaying, microchipping and vaccinations**. One recent review, however, reports a **poor new-puppy consultation experience** (including staff “looking it up on Google”) alongside a complaint about being charged **£64.50**. ## Services - **24-hour emergency service** (stated on the clinic website). - **On-site laboratory** (stated on the clinic website). - Species seen (from the website): **dogs, cats, rabbits, guinea pigs, geckos, chelonians**. - Preventive and routine care mentioned in reviews: - **Vaccinations** - **Microchipping** - **Spaying** - **Puppy check-up/consultation** - Sick-pet assessment/treatment mentioned in reviews: - Seen for **vomiting and diarrhoea** in a cat; owner reports the cat improved afterwards. - **Veterinary Nurse Training facility** (listed in the provided clinic data). ## Pricing - A consultation fee of **£64.50** is reported in a 1-star review (described by the reviewer as the “standard price for a consultation”). ## People - **Jackie (vet)** is named in a review and is described as doing a **thorough exam** and giving **clear explanations** during a visit for a cat with sickness and diarrhoea; the owner highlights her communication and that their cat improved afterwards. - **Rebecca** is named in a critical review as the clinician seen for a new-puppy consultation; the reviewer alleges she **didn’t know vaccination timing or how to dose worming for a 1kg puppy without looking it up online**, and that the dosing question was unresolved at the practice. - Reception staff are repeatedly mentioned as **friendly/accommodating**; one owner specifically says they were **fitted in** when their cat was very unwell. ## Reviews **Google rating: 4.7 stars from 310 reviews.** **The themes below are drawn from the latest written reviews available to us.** - Multiple owners describe **friendly reception and staff**, and pets being handled in a way that helps keep them calm. - Several reviews mention routine care such as **spaying, microchipping and vaccinations**, with owners saying they felt welcomed and supported. - One detailed review praises a vet (Jackie) for being **thorough and clear** when treating a cat with **vomiting/diarrhoea**, and says the cat improved. - A contrasting 1-star review describes an appointment where the owner felt the consultation was **inadequate** (including “Google” being used for guidance and uncertainty around dosing for a very small puppy) while still being charged **£64.50**.

## Summary Nurture Vet GP and Dentist presents itself as a general-practice vet with dentistry, and is listed as a veterinary nurse training facility with emergency veterinary services. Recent reviews repeatedly describe appointments where staff take time to check patients properly and involve owners in decisions—for example, a nurse assessing a dog’s condition before giving a Librella injection, and vets “listening to pet owners’ views” and answering additional concerns during annual health checks. End-of-life support is specifically mentioned, including a home visit in a dog’s “last hours,” and another owner describing their “sad time” being handled with care and compassion. One reviewer also raises a practical downside around out-of-hours arrangements requiring travel, which they felt could delay urgent care. ## Services - Routine health checks (annual health check mentioned). - Ongoing arthritis/pain-management injections (Librella injections mentioned), with a pre-injection wellbeing check by a nurse. - Home visits (mentioned in the context of end-of-life care). - End-of-life support (owners describe compassionate handling during a pet’s final days/hours). - Emergency/out-of-hours care is referenced by a reviewer, who said they were directed to an out-of-hours surgery at another branch. ## People - **Sarah (vet)**: mentioned as providing a “calming” appointment during an annual health check, with owners saying other concerns were listened to and answered. - **Harry (vet) and his assistant**: thanked for a **home visit** and support during a dog’s “last hours,” with the owner emphasising professionalism and empathy. - **Nursing team**: one nurse is described as checking a dog was “fit enough and well” before administering a Librella injection and asking if the owner had any concerns. - **Reception team**: a receptionist is noted for greeting a dog by name and making a fuss of him at repeat visits for injections. ## Reviews **Google rating: 4.6 stars from 198 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Thorough checks and two-way discussions:** owners describe staff listening to their views, being “thorough,” and taking time to answer questions (including during routine health checks). - **Support during difficult moments:** multiple reviews focus on compassionate handling of end-of-life situations, including a home visit. - **Continuity for repeat treatments:** regular Librella injection visits are mentioned, with consistent routines (greeted by name; nurse checks before administering). - **Out-of-hours logistics are a concern for at least one owner:** one reviewer said emergency/out-of-hours care meant a longer journey than they were comfortable with and chose to move practices for faster access in emergencies.

## Summary Hillyfields Vets is a small-animal practice (dogs and cats are specifically mentioned) offering emergency care alongside routine appointments. Ownership/group status isn’t stated in the information provided. In reviews, owners describe both planned visits (e.g., a first health check after a dog arrived from abroad) and urgent presentations (a dog with an unexplained seizure), with staff reportedly taking time to explain procedures and not rushing consultations. A distinctive feature mentioned is a free “dog-welcome plan” of six short “play” sessions for young dogs to build positive vet visits with treats and fuss. One reviewer reports repeated billing problems (overcharging and conflicting information about payments) and long waits, contrasting with multiple others who describe the team as helpful and organised. ## Services - Emergency veterinary services are listed in the clinic data. - Dog and cat care (cats and dogs explicitly referenced in reviews). - Assessment of neurological-type symptoms (a dog seen for an “unexplained seizure of some sort,” per a review). - New-pet/first-check appointments (a dog’s first check after arriving from abroad is described in a review). - “Dog-welcome plan”: six short acclimatisation/play sessions for young dogs, described as free in a review. ## Pricing - A “dog-welcome plan” is described in a review as **free**, consisting of **six short ‘play’ sessions** for young dogs. ## People - **Alexandra** (role not stated): named by multiple reviewers as the vet/practice contact they chose and would recommend; one cat owner credits “Alexandra & Hillyfields Vets” with consistently excellent care. - **Reception team** (not named): described in reviews as friendly, knowledgeable, and welcoming; one reviewer reports the opposite experience—conflicting information about payments and difficulty resolving billing disputes. ## Reviews **Google rating: 4.8 stars from 85 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Clear explanations and unrushed consultations: owners mention staff “taking the time to listen” and “explain in detail the procedure.” - Calm handling in both routine and urgent situations: one owner describes positive experiences during a planned check and an emergency visit for a seizure-like episode. - Pet confidence-building: the free six-session “dog-welcome plan” is highlighted as helping young dogs feel comfortable coming to the practice. - Clean, tidy environment is noted. - A notable negative outlier alleges repeated overcharging, inconsistent payment information from different staff, and long waits; this conflicts with other reports of helpful, cheerful service.

## Summary Golden Valley Veterinary Hospital is a first-opinion practice that also offers 24-hour emergency care, and it’s set up for a broad range of in-house diagnostics and treatment (CT and MRI imaging, an on-site laboratory, theatres, dental facilities, and laser therapy). It’s also listed as a veterinary nurse training facility. In the latest reviews available, owners describe staff coordinating urgent assessment during an emergency and doing “everything they could” to work out what was wrong, and another review highlights detailed support with pet travel/export requirements (treatments plus paperwork, with “second to none” communication). There is also a contrasting older review alleging poor clinical assessment (a lump missed) and dissatisfaction with how a complaint was handled. ## Services From the clinic’s website and the available review text, services mentioned include: - Consultations and vaccinations - Neutering - Weight management - Bereavement support - Holiday travel support (including documentation; one reviewer describes extensive help arranging treatments and paperwork for a cat’s export) - 24-hour emergency services (as stated on the website; also referenced in reviews describing an emergency visit) - In-house facilities/capabilities: CT imaging, MRI imaging, laboratory testing, theatres, dental facilities, laser therapy, and other diagnostic procedures ## People - **Charley (receptionist)**: specifically thanked by name in one review. - **Hannah (vet)**: named positively by a client who also thanked the receptionist. - **Practice team (vets/reception)**: one reviewer describes multiple staff members helping coordinate treatments and paperwork for pet export, highlighting clear communication and attention to detail. ## Reviews **Google rating: 4.5 stars from 136 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Emergency care mentioned: an owner reports an urgent visit where the team worked to figure out what was wrong with their dog. - Administrative/support work called out: one review describes staff going “above and beyond” to organise treatments and export paperwork for a cat, with very strong comments on communication and accuracy. - Named staff appreciation: Charley (receptionist) and Hannah (vet) are both thanked. - A conflicting experience appears in an older review: one client alleges a missed lump and says the manager focused on payment rather than addressing service concerns.