Hillyfields Vets – Vets in North Somerset
No Prices
No Prices Tracked
Corporate
Clinic Overview
- Recent feedback is very positive, with owners repeatedly describing the team as friendly, professional, gentle, and easy to deal with. - Calm handling is a recurring theme: reviewers say pets seem relaxed during examinations, including cats and dogs that are happy to visit. - Communication and atmosphere stand out, with praise for reassuring staff, clear explanations, and a welcoming clinic environment.
Services
- •Routine dog and cat care, including general consultations and first-check appointments for new arrivals.
- •Emergency and urgent veterinary care is listed, with reviews mentioning support in both planned visits and a seizure-like episode needing prompt assessment.
- •Young dog confidence-building through a dog-welcome plan, described by reviewers as six short play-based acclimatisation visits to help dogs feel comfortable at the practice.
- •Reviews also highlight calm handling and clear communication during consultations, with examples including care for an elderly cat, routine cat examinations, and long-term support for dogs from puppyhood onward.
- •Recent feedback also mentions a clean clinic setting, including a separate area for cats and an open area for dogs.
Pricing
No published pricing information is currently available for this clinic.
People
- •Alexandra (role not stated): named positively by reviewers, particularly by cat owners.
- •Bernie (vet): praised in recent reviews for knowledgeable, gentle care.
- •Katie (consultant nurse): mentioned positively alongside the clinical team.
- •Clare (receptionist): highlighted for strong customer care.
- •Ann (role not stated): warmly mentioned by a reviewer after a reassuring visit.
- •Reception team and wider clinical team: frequently described as friendly, welcoming, knowledgeable, calm, and professional.
Reviews
Google reviews show 4.8 stars from 90 reviews.
- •Recent feedback is very positive, with owners repeatedly describing the team as friendly, professional, gentle, and easy to deal with.
- •Calm handling is a recurring theme: reviewers say pets seem relaxed during examinations, including cats and dogs that are happy to visit.
- •Communication and atmosphere stand out, with praise for reassuring staff, clear explanations, and a welcoming clinic environment.
- •There is an older negative review about billing confusion and waiting times, but this sits against a much broader pattern of positive comments about care and service.
Special Services
Emergency Services
