Companion Care (Weston Super Mare) Ltd – Vets in North Somerset
Clinic Overview
- Positive comments highlight a friendly, helpful team, including fast responses to online appointment requests and smooth admin support such as transferring pet records to a new practice. - Several favourable reviews speak well of peri-operative care, especially around dog neutering, saying checks beforehand and aftercare felt thorough. - Some owners also describe thoughtful handling in difficult situations, including staff meeting a dog with a stretcher at a side entrance to make an end-of-life visit less distressing.
Services
- •Surgery and procedures: the clinic lists surgery and orthopaedics, including cruciate surgery and airway surgery. Reviews also mention neutering, with one owner praising the pre-op checks and aftercare.
- •Diagnostics and monitoring: website-listed facilities include an in-house laboratory for biochemistry and haematology, blood pressure monitoring, and imaging such as X-ray and ultrasound.
- •Medical treatments: listed treatments include dentistry, cancer treatment including chemotherapy, and laser treatment. A review also describes care planning for a tumour on a paw.
- •Hospital and support facilities: the website mentions a hospital ward, isolation unit, oxygen chamber, and an ambulance service. One owner also described staff using a dog stretcher and back entrance to reduce distress during an end-of-life visit.
- •Routine and admin support: the practice lists Pet Passport, insurance claim processing, and health plans. A recent review also praised the team for quickly sending records to a new vet after a house move.
- •Species, access and emergency care: the clinic says it treats small animals and reptiles, lists a hearing loop, and is also noted as a Veterinary Nurse Training facility. Out-of-hours emergencies are handled by Somerset Veterinary Emergency Clinic.
Pricing
No published pricing information is currently available for this clinic.
People
Dr Bobby is named on the clinic website as running the practice with his team. Reviews also refer to the wider vets, nurses and reception staff: some owners describe a lovely, helpful team and prompt front-desk support, while others mention a rude manager, blunt reception interactions, and poor communication.
Reviews
Google rating: 4.2/5 from 149 reviews.
- •Positive comments highlight a friendly, helpful team, including fast responses to online appointment requests and smooth admin support such as transferring pet records to a new practice.
- •Several favourable reviews speak well of peri-operative care, especially around dog neutering, saying checks beforehand and aftercare felt thorough.
- •Some owners also describe thoughtful handling in difficult situations, including staff meeting a dog with a stretcher at a side entrance to make an end-of-life visit less distressing.
- •Negative reviews focus on communication and compassion, with complaints about a rude manager or receptionist and serious allegations from some owners about misdiagnosis, lack of testing, and traumatic euthanasia care.
