Companion Care (Weston Super Mare) Ltd – Vets in North Somerset
Clinic Overview
- Several positive reviews describe friendly, helpful staff and quick appointment handling, including an overnight online request that was answered with a call as soon as the clinic opened. - Some owners speak well of peri-operative care, especially around dog neutering, saying checks beforehand and aftercare felt thorough. - A small number of positive reviews also mention thoughtful handling during difficult moments, including use of a stretcher and side access during an end-of-life visit.
Companion Care (Weston Super Mare) Ltd is a Vets4Pets practice in North Somerset providing care for small animals and reptiles. Website-listed services include surgery, diagnostics, dentistry, cancer treatment, laser treatment and inpatient facilities, with out-of-hours emergencies handled by Somerset Veterinary Emergency Clinic. Recent feedback is mixed but leans negative overall: some owners praise fast booking and organised peri-operative care, while others describe poor communication, lack of compassion and serious disputed clinical concerns.
Services
- •Surgery and procedures: surgery and orthopaedics are listed, including cruciate surgery and airway surgery. Recent reviews also mention neutering, with one owner praising the pre-op checks and aftercare.
- •Diagnostics and monitoring: the clinic lists an in-house laboratory for biochemistry and haematology, blood pressure monitoring, and imaging including X-ray and ultrasound.
- •Medical treatments: website-listed services include dentistry, cancer treatment including chemotherapy, and laser treatment. One review also describes treatment planning around a tumour on a paw.
- •Hospital and support facilities: the site mentions a hospital ward, isolation unit, oxygen chamber, and an ambulance service. One reviewer also described staff using a dog stretcher and back entrance to reduce distress during a euthanasia visit.
- •Routine and admin support: Pet Passport, insurance claim processing, and health plans are listed on the website.
- •Species and access: the clinic website says it treats small animals and reptiles, and lists a hearing loop. The structured clinic information also lists it as a Veterinary Nurse Training facility.
- •Emergency care: out-of-hours emergency services are provided by Somerset Veterinary Emergency Clinic.
Pricing
No published pricing information is currently available for this clinic.
People
Dr Bobby is named on the clinic website as running the practice with his team. Reviews also refer to the wider team of vets, nurses and reception staff: some owners describe friendly front-desk help and prompt callbacks, while others complain about a rude manager, a blunt receptionist, and poor communication.
Reviews
Google rating: 4.1/5 from 149 reviews.
- •Several positive reviews describe friendly, helpful staff and quick appointment handling, including an overnight online request that was answered with a call as soon as the clinic opened.
- •Some owners speak well of peri-operative care, especially around dog neutering, saying checks beforehand and aftercare felt thorough.
- •A small number of positive reviews also mention thoughtful handling during difficult moments, including use of a stretcher and side access during an end-of-life visit.
- •Negative reviews focus on communication and compassion, with complaints about a rude manager or receptionist, and serious allegations from some owners about misdiagnosis, delayed testing, and distressing end-of-life care.

