Oakapple Surgery

Oakapple Surgery is a veterinary practice in Ilminster with reviews centred mainly on consultations with Janet. Feedback is mostly positive, with owners describing calm, attentive care for a dog and a Syrian hamster, and saying their concerns were listened to carefully. A single older review reports a poor first impression at reception.

Services

• •General veterinary consultations for dogs: reviews mention care for a dog named Molly, with owners praising the consultation style and overall service.
• •Small pet consultation: one review specifically mentions treatment for a Syrian hamster, suggesting the practice has seen smaller pets as well as dogs.
• •Consultation experience: recent comments focus on a calm, reassuring manner in appointments, with owners saying they felt listened to and put at ease.

Pricing

No published pricing information is currently available for this clinic.

People

• •Janet (vet): mentioned repeatedly by name. Reviewers describe her as empathetic, calm, friendly and helpful, and say she listens to concerns and helps put owners at ease.
• •Reception/front desk (unnamed): one older review describes a curt and disinterested interaction before an appointment.

Reviews

Google rating: 4.4/5 from 7 reviews.

• •Several reviews praise Janet’s manner in consultations, describing her as caring, calm and genuinely interested in the pet’s welfare.
• •Owners say they felt listened to and reassured, including comments about worries being put to rest during appointments.
• •Reviews mention care for both a dog and a Syrian hamster, giving a small but useful picture of the types of pets seen.
• •Pricing comes up positively in written feedback, with some owners describing charges as reasonable or cheaper than other vets, while one older review reports a negative experience with reception.