The County Veterinary Clinic – Vets in Ilminster
Clinic Overview
The County Veterinary Clinic is a small-animal practice established in January 2005. The website states it offers a 24-hour emergency service and appointments seven days a week, and it is accredited as an official “Cat-Friendly” practice (International Society for Feline Medicine) as well as a Guide Dog–approved practice. It is also listed as a veterinary nurse training facility.
Latest reviews show a split experience: several older reviews describe effective treatment (including one owner saying their dog’s life was saved) and vets/nurses who “explain things well,” while a recent 1-star review describes serious delays and missed call-backs when the owner was trying to arrange end-of-life help for a dog with an aggressive tumour, and says no alternative options were suggested at the time.
Services
- •Small animal veterinary care (practice description and reviews mention dogs and cats).
- •24-hour emergency service (stated on the clinic website).
- •Appointments available seven days a week (stated on the clinic website).
- •Diagnostic imaging: an X-ray is specifically mentioned in a review (used to identify an aggressive tumour).
- •Pain relief is mentioned in a review (provided for a dog with a tumour).
- •End-of-life care: euthanasia is discussed in a recent review (the owner reports difficulty arranging timely help through the clinic).
- •Veterinary nurse training facility (listed in the provided clinic data).
- •Cat-friendly practice accreditation (International Society for Feline Medicine) and Guide Dog–approved status (stated on the clinic website).
Reviews
Google rating: 4 stars from 6 reviews. - Communication and explanations: one reviewer explicitly says vets and nurses “explain things well.”
- •High-stakes care described positively in older reviews: one owner says the clinic “literally saved” their dog’s life; other long-term clients say they’ve used the practice for years and recommend it.
- •A conflicting, recent end-of-life experience: a recent 1-star review reports repeated promises of call-backs that didn’t happen when trying to arrange euthanasia for a struggling dog, with no questions asked about pain levels and no guidance on where else to go; the owner says the clinic called back several days later offering possible help later without guarantee.
Special Services
Animals Treated at The County Veterinary Clinic
Animals We Treat
Companion Animals
Opening Hours – The County Veterinary Clinic
Opening Hours
Hours
Reviews for The County Veterinary Clinic
Note: Showing the 5 most recent Google reviews out of 6 we track in total. Recent reviews may not be representative of overall sentiment.
Margaret Telfer
5 months ago
Recently, County Vets let us down badly when our lovely standard poodle was really struggling. An xray revealed an aggressive tumour just over a month ago, so it was clear her days were numbered. Pain relief provided some relief but, when it was obvious that it was time to have her put down, County Vets were unable to help us out. Each time we phoned, we were told they would call back later, but no call came, so we had to phone them. I understand that they may have been very busy, but no enquiries were made about how much pain Meg was in, or advice as to where else we could go. In desperation, we ended up phoning another vet, Minster Vets, who were very understanding, kind and helpful. They referred us to a specialist vet, Paws in Peace, so we were able to have our Meg put out of her suffering. County Vets did eventually phone several days after our first call offering help possibly 2 days later, but no guarantee. Needless to say, our other poodle is now registered with Minster Vets.
Margaret Telfer
2 months ago
Recently, County Vets let us down badly when our lovely standard poodle was really struggling. An xray revealed an aggressive tumour just over a month ago, so it was clear her days were numbered. Pain relief provided some relief but, when it was obvious that it was time to have her put down, County Vets were unable to help us out. Each time we phoned, we were told they would call back later, but no call came, so we had to phone them. I understand that they may have been very busy, but no enquiries were made about how much pain Meg was in, or advice as to where else we could go. In desperation, we ended up phoning another vet, Minster Vets, who were very understanding, kind and helpful. They referred us to a specialist vet, Paws in Peace, so we were able to have our Meg put out of her suffering. County Vets did eventually phone several days after our first call offering help possibly 2 days later, but no guarantee. Needless to say, our other poodle is now registered with Minster Vets.
SN Steele
3 years ago
I have been using County Vets Ilminster for over 5yrs during which time they have been amazing.This has included sad times. My Border Terrier and Calico cat love their visits. I am happy to recommend their services without Hesitation
SN Steele
3 years ago
I have been using County Vets Ilminster for over 5yrs during which time they have been amazing.This has included sad times. My Border Terrier and Calico cat love their visits. I am happy to recommend their services without Hesitation
Jess J
4 years ago
Friendly and professional vets and nurses. They explain things well and always give the best possible care to my dogs. Wouldnt use anyone else
Jess J
4 years ago
Friendly and professional vets and nurses. They explain things well and always give the best possible care to my dogs. Wouldnt use anyone else
Dave Tucker
5 years ago
County Vets were amazing with our Lab and literally saved his life. They obviously cared deeply and were just brilliant. Definitely recommend
Dave Tucker
4 years ago
County Vets were amazing with our Lab and literally saved his life. They obviously cared deeply and were just brilliant. Definitely recommend
Mrs H. Webb
8 years ago
We have been using this practice for some years. They proved an excellent service.
Mrs H. Webb
8 years ago
We have been using this practice for some years. They proved an excellent service.
Nearby Vets
Explore more trusted veterinary clinics near The County Veterinary Clinic
Oakapple Surgery
(0.9 miles)Norfolk House, 10 West St, Ilminster TA19 9AB, UK
Minster Veterinary Services Ltd
(1.1 miles)4 Ditton St, Ilminster TA19 0BQ, UK
