The County Veterinary Clinic

- Several reviewers describe very positive long-term experiences, including clients who say they have used the practice for years and would recommend it. - Positive comments focus on friendly, professional vets and nurses who explain things well. - One reviewer says the team saved their Labrador’s life, reflecting strong praise for care in a high-stakes case.

The County Veterinary Clinic is a small-animal practice in Ilminster that has been established since 2005. Its website says it offers a 24-hour emergency service, appointments seven days a week, and holds Cat-Friendly accreditation as well as Guide Dog–approved status. It is also listed as a veterinary nurse training facility. Recent feedback is mixed overall, with several positive long-term experiences alongside one serious complaint about delays and communication around end-of-life care.

Services

•Small-animal care: The practice treats common household pets including dogs and cats, with reviews mentioning care for dogs, a Border Terrier, a Labrador, and a cat.
•Routine and ongoing appointments: The website says appointments are available seven days a week.
•24-hour emergency support: The clinic states that it provides a 24-hour emergency service.
•Diagnostics and treatment: Reviews mention an X-ray being used to identify an aggressive tumour, along with pain relief being provided.
•End-of-life care: Euthanasia and support at the end of a pet’s life are referenced in reviews.
•Training and accreditations: The clinic is listed as a veterinary nurse training facility, an official Cat-Friendly practice, and a Guide Dog–approved practice.

Pricing

No published pricing information is currently available for this clinic.

People

Recent reviews mention friendly, professional vets and nurses, but no individual team members are named.

Reviews

Google reviews show 4.0 stars from 6 reviews.

•Several reviewers describe very positive long-term experiences, including clients who say they have used the practice for years and would recommend it.
•Positive comments focus on friendly, professional vets and nurses who explain things well.
•One reviewer says the team saved their Labrador’s life, reflecting strong praise for care in a high-stakes case.
•The clearest negative theme is a recent complaint about delayed call-backs and poor communication when trying to arrange euthanasia for a dog with an aggressive tumour.

Reviews for The County Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 6 we track in total. Recent reviews may not be representative of overall sentiment.

Margaret Telfer

8 months ago

Recently, County Vets let us down badly when our lovely standard poodle was really struggling. An xray revealed an aggressive tumour just over a month ago, so it was clear her days were numbered. Pain relief provided some relief but, when it was obvious that it was time to have her put down, County Vets were unable to help us out. Each time we phoned, we were told they would call back later, but no call came, so we had to phone them. I understand that they may have been very busy, but no enquiries were made about how much pain Meg was in, or advice as to where else we could go. In desperation, we ended up phoning another vet, Minster Vets, who were very understanding, kind and helpful. They referred us to a specialist vet, Paws in Peace, so we were able to have our Meg put out of her suffering. County Vets did eventually phone several days after our first call offering help possibly 2 days later, but no guarantee. Needless to say, our other poodle is now registered with Minster Vets.

SN Steele

4 years ago

I have been using County Vets Ilminster for over 5yrs during which time they have been amazing.This has included sad times. My Border Terrier and Calico cat love their visits. I am happy to recommend their services without Hesitation

Jess J

Friendly and professional vets and nurses. They explain things well and always give the best possible care to my dogs. Wouldnt use anyone else

Dave Tucker

5 years ago

County Vets were amazing with our Lab and literally saved his life. They obviously cared deeply and were just brilliant. Definitely recommend

Mrs H. Webb

8 years ago

We have been using this practice for some years. They proved an excellent service.