The Shepton Veterinary Group Limited

The Shepton Veterinary Group Limited in Shepton Mallet offers routine and urgent veterinary care for a range of pets, with emergency cover listed and a veterinary nurse training facility. Reviews consistently describe a friendly, knowledgeable team that explains things clearly and helps pets feel at ease during visits. Recent feedback mentions care for cats, dogs and rabbits, including repeat checks for a very young orphaned kitten and supportive end-of-life care.

Services

• •Routine veterinary care and check-ups for a range of pets. Recent reviews mention appointments for cats and dogs, including first visits and ongoing care.
• •Urgent and emergency support, with emergency services listed by the practice. Reviews also mention help with more urgent concerns and serious illness.
• •Care for multiple species, including dogs, cats and rabbits. Recent examples include repeated checks for a 3-week-old orphaned kitten and support for pet dogs that are made to feel comfortable during visits.
• •Complex case support and nursing care, including attempts to investigate severe pain when the cause was unclear, plus hands-on nursing and comfort during serious illness.
• •End-of-life care and compassionate support, including care for a rabbit during the final months of life.
• •Veterinary nurse training facility, listed by the practice.

Pricing

No published pricing information is currently available for this clinic.

People

• •Polly is specifically thanked for support during the last months of a pet rabbit’s life, alongside the nursing team.
• •Josh and Greg are mentioned for providing comfort and nursing during a dog’s severe illness.
• •Recent reviews also praise the wider vets, nurses, staff, and in one case a vet student, for being friendly, knowledgeable, reassuring and compassionate.

Reviews

Google rating: 4.7 stars from 328 reviews. Recent feedback is very positive, with themes including

• •Owners regularly praise the team’s care, professionalism and empathy, describing the staff as friendly, knowledgeable and approachable.
• •Communication stands out, with several reviewers saying the team takes time to explain things clearly and reassuringly.
• •Reviews mention both routine and more urgent care, including repeat checks for an orphaned young kitten, ongoing dog care, and support for pets over several years.
• •Pets being kept comfortable and relaxed is a recurring theme, and there is also praise for compassionate support during difficult periods, including end-of-life care.