The Shepton Veterinary Group Limited – Vets in Shepton Mallet
Clinic Overview
- Compassionate, calm care during difficult moments, including euthanasia support where owners felt informed and not rushed. - Clear communication and reassurance, especially in more worrying situations such as a weekend puppy emergency, with one owner highlighting a follow-up check-in the next day. - Friendly, knowledgeable staff across both routine and first-time visits, including annual check-ups and care for cats and dogs.
Services
- •Routine veterinary care and check-ups for a range of pets. Recent reviews mention annual checks, first visits, and ongoing care for cats and dogs.
- •Urgent and emergency support, with emergency services listed by the practice. Recent feedback includes advice for a minor weekend emergency involving a young puppy, as well as help with more serious illness.
- •Care for multiple species, including dogs, cats and rabbits. Review examples include repeat checks for a 3-week-old orphaned kitten, care for two cats at a first visit, and ongoing support for pet dogs.
- •Complex case support and nursing care, including hands-on comfort and nursing during serious illness when the cause of severe pain was unclear.
- •End-of-life care and compassionate support, including support during a cat’s euthanasia and care for a rabbit during the final months of life.
- •Veterinary nurse training facility, listed by the practice.
Pricing
No published pricing information is currently available for this clinic.
People
Pam, a veterinary nurse, is specifically praised for knowledgeable and reassuring weekend advice, as well as thoughtful follow-up the next day. Polly is thanked for support during the last months of a pet rabbit’s life, and Josh and Greg are mentioned for comfort and nursing during a dog’s severe illness. Reviews also praise the wider vets, nurses, staff, a vet student, and Wells.
Reviews
Google rating: 4.7 stars from 345 reviews. Recent feedback is very positive overall, with themes including
- •Compassionate, calm care during difficult moments, including euthanasia support where owners felt informed and not rushed.
- •Clear communication and reassurance, especially in more worrying situations such as a weekend puppy emergency, with one owner highlighting a follow-up check-in the next day.
- •Friendly, knowledgeable staff across both routine and first-time visits, including annual check-ups and care for cats and dogs.
- •Good handling of pets during appointments, with owners saying their animals are made to feel comfortable and that the team clearly cares about both pets and owners.
