
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Kingston Veterinary Group in Yeovil is a well-established clinic with a solid 4.6-star rating from 218 reviews on Google Maps, indicating a generally positive reception from a significant number of clients. This suggests a reliable level of service, although individual experiences vary, as highlighted in the written reviews.
The clinic doubles as a veterinary nurse training facility, which may contribute to a dynamic and educational environment for both staff and clients. Among the reviews, there are some contrasting opinions. Positive feedback includes high praise for the professionalism, care, and knowledge of the veterinary staff, particularly highlighting a longstanding relationship with a veterinarian named Modestas, who is noted for his dedication and expertise in treating pets over many years.
However, recent reviews from the past couple of months highlight some concerning experiences. Complaints focus on issues such as perceived rudeness and lack of empathy from some vets and reception staff. There are also reports of communication failures, particularly regarding treatment consent and follow-up. One reviewer expressed dissatisfaction with the handling of their pet's dental procedure, and another noted a lack of empathy during a pet's end-of-life care.
Despite these negative experiences, the clinic's overall high rating suggests that many clients have satisfactory interactions. Nonetheless, potential clients might consider these mixed reviews and possibly seek a consultation or second opinion if they have concerns about specific services or interactions.
Pricing is mentioned by one reviewer as being high, though no specific pricing details were provided. Overall, Kingston Veterinary Group appears to offer competent veterinary services with a mixed reputation for client interaction and communication.
Veterinary nurse training provided
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