Dog & Cat Vets in Bridgwater

## Summary Blake Veterinary Group Ltd runs multiple surgeries and treats both domestic and exotic pets. The website highlights nursing staff on site 24 hours a day, and provides instructions for what to do if an emergency happens when the clinic is closed. Recent reviews also describe practical, pet-stress-reducing touches (a waiting area divided so cats can sit separately from dogs) and examples of case management such as keeping owners informed during a “serious illness,” and sourcing a longer-acting antibiotic to avoid daily return visits for injections. One recent review raises a specific concern about inconsistent information around eligibility for a discounted geriatric screening offer. ## Services - Care for **domestic and exotic pets** (website). - **Emergency guidance when closed** is provided (website), and **nursing staff on site 24 hours a day** is stated (website). - **Injections** administered by nurses (review mentions “two injections” for a difficult-to-handle cat). - **Antibiotic options** discussed, including a longer-lasting antibiotic to reduce repeat visits (review). - Support during **serious illness**, with the owner “kept informed throughout” (review). - A **geriatric screening offer for cats** was described by a reviewer as including **full blood tests, blood pressure, and urine tests** (review). ## Pricing - A reviewer reports being offered an **£85 geriatric test** for cats, described as including **full bloods, blood pressure and urine tests**; they later say they were told it would instead be the “usual terms” of **£245 per cat** due to eligibility criteria (review). - The same reviewer reports paying **~£72 per cat** for vet consultations connected to confirming eligibility (they note they weren’t certain of the exact amount) (review). ## People - **Becca** (role not stated): mentioned positively for helping **source a longer-acting antibiotic** so the cat wouldn’t need stressful daily visits for treatment (review). - **Katy** (nurse, per reviewer): involved in discussing eligibility/details for the geriatric screening offer (review). - **Richard** (vet, per reviewer): one reviewer describes him as “the best vet around” and says he confirmed their cats were well enough for the screening offer at the time of consultation (review). ## Reviews **Google rating: 4.7 stars from 506 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Clear communication during complex cases:** one owner says they were kept informed throughout a pet’s serious illness. - **Handling and treatment choices that reduce stress:** a longer-acting antibiotic was sourced to avoid repeated trips; nurses were praised for managing a “feisty” cat for injections. - **Clinic environment and flow:** multiple comments mention a clean practice and a waiting area split so cats can be separate from dogs. - **Service consistency issue raised:** one reviewer describes being offered an **£85** cat geriatric screen, then being told on the day that their cats didn’t qualify and that the test would be **£245 per cat**, after paying for vet consultations to confirm eligibility.

## Summary Priory Close Veterinary Surgery describes itself as an **independent practice** with **over 35 years** of experience, offering “traditional values with modern facilities and techniques.” It’s set up for both **routine care and urgent same-day problems** (reviews mention being offered same-day appointments and being seen quickly for emergencies), alongside in-house clinical work such as **medical investigations** and **dental work**. The practice is also **RCVS approved for training small animal nurses**. From the latest reviews, owners repeatedly mention: - **Fast access when it matters** (same-day appointments; urgent cases accommodated). - **Practical, clearly explained treatment** (e.g., raisin ingestion treated quickly with an emetic injection and monitored vomiting; after-care advice given). - **A “not pushing unnecessary treatment” approach** (owners say they weren’t advised to do things that weren’t needed). ## Services Services explicitly mentioned on the practice website include: - **Vaccinations** - **Routine and emergency services** - **Medical investigations** - **Dental work** - **Dietary advice** Species mentioned on the website: - **Dogs** - **Cats** - **Small furries** Emergency/out-of-hours arrangements (as stated on the website): - **Emergency care is provided by Quantock Veterinary Hospital between 7pm and 8am, and on Bank Holidays.** Examples of care referenced in reviews: - **Toxin/foreign ingestion support:** dog treated urgently after eating a raisin (emetic injection, observation while vomiting, then an antidote and home after-care advice). - **Treatment for an unwell cat:** three injections given during a same-day appointment, with reported rapid improvement. - **Annual vaccination + health check**, including discussion of **weight management**. - **Flea and worming reminders**, with treatments said to be **posted out**. ## People - **Ian (vet)** is named repeatedly. Reviewers describe him and the team as: - **Reassuring in urgent situations**, including talking owners through what to do and acting quickly (e.g., raisin ingestion case treated within about 20 minutes of the incident being spotted). - **Willing to discuss longer-term issues** (e.g., weight gain in a mid-life dog, with a plan that addressed hunger concerns). - **Reception team** is explicitly praised in an emergency review for their handling of the situation (“excellent…receptions”). ## Reviews **Google rating: 4.8 stars from 325 reviews** “Themes below are drawn from the latest written reviews available to us.” - **Speed and access:** owners mention same-day appointments, choice of appointment times, and being seen quickly for urgent issues (including a Saturday lunchtime visit). - **Clear, hands-on treatment in consults:** examples include emetic/antidote treatment for raisin ingestion and multiple injections for an unwell cat, with reported improvement soon after. - **Decision-making owners agree with:** multiple reviewers say the practice doesn’t recommend treatment “that wasn’t needed.” - **End-of-life support:** one reviewer specifically mentions staff being empathetic when they had to say goodbye to a pet. - **Cost perceptions vary by detail but trend positive:** reviewers frequently call charges “reasonable” or “more than fair,” including in urgent cases—however, no specific fees are quoted in the reviews provided.

## Summary Polden Hills Veterinary Centre Ltd describes itself on its website as **proudly independent** and focused on **ethical veterinary treatment**, and it also states it provides **out-of-hours emergency services**. In the written reviews available to us, owners most often talk about **surgery/operations**, **vaccinations for puppies**, and **end-of-life care**, with a few concrete process details: one owner says they were **allowed to stay with their dog until sedation and then be reunited immediately after the operation**, and another describes the practice **sending a bereavement card** and **delaying the bill for over a month** after euthanasia. ## Services - **Out-of-hours emergency services** (stated on the clinic website). - **Surgical procedures/operations** (owners mention an operation to remove a **lump on a dog’s eye**, and other “op” experiences). - **Vaccinations** (a puppy’s “first jabs” are specifically mentioned). - **Euthanasia/end-of-life care** (owners describe support during putting a dog to sleep, including accommodating preferences such as staying in the car). - **Post-visit extras**: a **puppy starter pack** is mentioned after first vaccinations. ## People - **John**: mentioned in a review as being involved in euthanasia care; the owner describes him agreeing to keep their dog **in the back of the car for the injection** and speaking softly while comforting the dog. - **Rosie**: mentioned in the same review as adding a **small posy** during end-of-life care, and the practice later **sending a bereavement card**. ## Reviews **Google rating: 4.9 stars from 209 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Owner-present care around procedures**: one reviewer says they could stay with their dog until sedation and then be with them again as soon as the operation finished. - **Thoughtful end-of-life support**: accommodating the owner’s request to keep a dog in the car for euthanasia; adding a small posy; sending a bereavement card; delaying invoicing for over a month after. - **Routine puppy care handled promptly**: “first jabs” were fitted in quickly; questions were answered; a puppy starter pack was given. - **General service experience**: multiple short reviews describe the team as efficient and friendly, with “fantastic service.”

## Summary Quantock Veterinary Hospital Limited (no wider corporate group mentioned) has been providing pet care since 1985 and describes itself as a 24-hour hospital. It’s also listed as a veterinary nurse training facility. Recent reviews frequently mention thorough routine care (full health checks and vaccinations), clear planning for ongoing issues (including a newly discovered heart murmur), and prompt action in urgent situations (one owner credits the team with saving their puppy’s life). Several owners also highlight good appointment availability and being able to get advice by phone when needed. ## Services - **24-hour hospital care** (described on the clinic website as a “24-hour state-of-the-art hospital”). - **Vaccinations** (including first puppy vaccine and annual boosters mentioned in reviews). - **Routine health checks / full examinations** (owners describe “complete check ups” and thorough exams during vaccine visits). - **Ongoing condition management** (a heart murmur was identified and the practice supported the owner thereafter). - **Urgent care** (one review describes quick actions taken during a stressful emergency that “saved the life” of a puppy). - **Medication explained for recovery** (a cat owner describes being kept informed about recommended medication). - **Telephone advice** (one owner says the team are “never too busy to give advice over the phone if necessary”). - **Veterinary nurse training facility** (listed in the structured clinic data). ## People - **Louise (vet)**: described as knowledgeable, calm and confident with a dog; took time to answer “many questions” and quickly helped put a plan together. - **Lewis (vet)**: praised for being diligent and receptive to questions during vaccinations and an initial health check. - **Jo (vet)**: described as very thorough during annual injections and a full check-up; one owner notes she spoke to their dog throughout and used treats to help the visit go smoothly. - **Reception/admin team**: mentioned for helping with booking and being flexible with appointment time changes, and for being professional and helpful during visits. ## Reviews **4.3 stars from 147 reviews.** Themes below are drawn from the latest written reviews available to us. - **Thorough, structured routine appointments:** owners mention full check-ups alongside vaccinations and being able to ask questions during the consult. - **Handling nervous or unsure pets:** one owner with a dog “not overly confident with strangers” describes their dog becoming comfortable enough to walk in confidently and even “snuggle” the vet. - **Responsive support in high-stress situations:** a puppy emergency is described where quick action by the team led to recovery. - **Good access to care and guidance:** multiple reviews cite appointment availability and being able to get advice by phone. - **Communication about treatment:** a cat owner highlights being kept informed about recommended medication and feeling trust built through how it was explained.

## Summary No corporate group affiliation is mentioned in the available information. Reviews describe a small team where owners repeatedly highlight calm, thorough consultations and practical decision-making—especially for anxious dogs and longer-running problems (for example, a “huge” ear issue discussed in detail with treatment options explained). Based on what clients describe, the practice seems set up for: - Routine preventative care (puppy vaccination course is specifically mentioned). - Ongoing medical problem management (ear problems; follow-up consultations). - Support through serious illness, including end-of-life care (owners mention being guided through a cancer diagnosis that later ended in the loss of a pet). - Surgical procedures via a separate site used for operations (mentioned by one reviewer). Concrete specifics owners mention include: vets taking extra time to keep a nervous dog calm during the consult, clearly explaining outcomes and options, and providing opportunities for puppy socialisation during a vaccination visit (meeting other dogs and young kittens when the clinic was quiet). ## Services Services and situations explicitly mentioned in the available reviews include: - Vet consultations, including “further”/follow-up consultations. - Puppy vaccinations (part two of a vaccination course is described). - Ear problem assessment and treatment planning (a “huge problem” with a dog’s ears discussed with a vet). - Cancer-care support (guidance through diagnosis, ongoing support). - End-of-life support (a pet’s passing is referenced in the context of the team helping the owner through the process). - Operations/surgery carried out at another site used by the practice for procedures (named in a review, but details of procedures aren’t specified). ## People - **Jo (vet)**: Mentioned multiple times. Owners describe Jo adapting the consultation for a very nervous dog—keeping the dog calm and reassured—and explaining the outcome “extremely well.” Another reviewer says Jo has been consistently professional over time. - **Dave (vet)**: Described by one owner as calm and kind with a giant-breed dog, taking time to talk through a complex ear problem and sharing “all the information.” The same reviewer explicitly felt decisions were made with the dog’s best interests in mind rather than “profit driven.” - **Liz (reception)**: Mentioned as welcoming and friendly. ## Reviews **4.9 stars from 99 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners repeatedly mention feeling welcomed on arrival and finding the team helpful. - Communication and explanations are a standout: reviewers describe being given clear information and having outcomes explained thoroughly. - Handling of anxious or nervous dogs is specifically praised (taking the dog’s nerves into account and keeping them calm during the consult). - Support during difficult diagnoses and end-of-life situations is mentioned (owners felt guided through a cancer diagnosis and the loss of a pet). - Some owners reference using the practice for both routine care (vaccinations) and more involved issues (ear problems, operations at another site).