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109 clinicsShowing 11-20 of 109 clinics
- •Kind, compassionate care: Reviewers repeatedly describe the team as caring, understanding, considerate and supportive, including during bereavement and ongoing treatment. - Clear communication: Owners value the clarity around treatment plans, likely outcomes and next steps, particularly in urgent or more serious cases. - Good handling of nervous pets: Several reviews mention staff making visits as comfortable as possible for anxious animals.
- •Recent feedback is consistently very positive, with many owners describing the service as calm, personal and reassuring. - John is repeatedly praised for being kind, considerate and clear when explaining a pet’s condition and treatment. - The wider team also gets strong feedback for being friendly and helpful, especially from first contact and at reception.
Priory Close Veterinary Practice is an independent small-animal clinic in Taunton that says it has been caring for pets for over 35 years. It offers everyday primary-care veterinary work as well as urgent same-day appointments for unwell pets, with reviews repeatedly describing prompt, practical treatment and a friendly, personal atmosphere. The practice is also RCVS-approved for training small animal nurses, and its website states that out-of-hours emergency care is provided by Quantock Veterinary Hospital.
- •Many reviewers mention the personal feel of the practice, including being greeted by name, friendly staff and a warm welcome at reception. - Access is a recurring strength, with same-day appointments, choice of times, quick handling of urgent problems and reports of being seen promptly on arrival. - Recent reviews include clear treatment examples, such as urgent care after raisin ingestion, three injections for an unwell cat, and routine vaccination visits with advice on weight control and aftercare.
Isle Valley Vets Ltd in Stoke-sub-Hamdon has been caring for pets since the 1970s and is part of VetPartners. The practice is listed as a gold level cat friendly practice and a Veterinary Nurse Training facility. Recent feedback is consistently warm about the team’s thorough, gentle care and their calm, welcoming approach with nervous pets, although one reviewer felt treatment was very expensive and disliked the upfront payment policy.
- •Many owners describe fast access when it matters, including same-day appointments and quick emergency treatment. - A consistent theme is clear, reassuring communication, with staff praised for listening carefully, explaining options well, and supporting owners through stressful or difficult decisions. - Reviews often mention a friendly, welcoming atmosphere, especially from reception, with good handling of nervous pets and positive comments about the separate cat room.
Blake Veterinary Group Ltd is part of IVC Evidensia and runs multiple surgeries, treating both domestic and exotic pets. The practice states that nursing staff are on site 24 hours a day and provides guidance on what to do if an emergency happens when the clinic is closed. Recent feedback highlights clear communication, a clean and well-organised environment, and practical touches such as a waiting area where cats can sit separately from dogs.
- •Reviews repeatedly praise the team’s friendly, efficient service, with several short recent comments simply describing the practice as fantastic and very helpful. - There is strong feedback on surgical care, including an owner who said they could stay with their dog until sedation and be with her again immediately after an eye operation. - End-of-life support stands out as a recurring strength, with one detailed review describing kindness, flexibility, a bereavement card, and sensitive handling of billing after a dog was put to sleep.
Our Score (59/100)
Highcroft Veterinary Group – Silva House Veterinary Centre in Midsomer Norton is part of Highcroft Veterinary Group, which sits within CVS, and the site is listed as a veterinary nurse training facility. Across the group, Highcroft presents a small-animal hospital-style service with in-house diagnostics, routine preventive care, dentistry and general surgery, plus access to referral disciplines. Recent feedback is mixed overall: many reviewers praise the friendly team, clear explanations and kind handling, while a cluster of 1-star comments centres on a disputed euthanasia case involving a young dog.
- •Recent feedback is consistently very positive, with owners repeatedly describing the team as kind, compassionate, and professional. - End-of-life care stands out as a major theme, with several owners saying the practice showed real empathy and support during final visits and goodbye appointments. - Owners also highlight prompt help when pets are unwell, including being seen within hours and, in one case, the practice staying open to wait for arrival.
