Emergency Vets in Crewkerne

## Summary Kingfisher Veterinary Practice Crewkerne offers routine care alongside **out-of-hours emergency arrangements** (listed as “Out of Hours Emergency” on the clinic website). Reviews describe a practice that handles both **preventative appointments** (for example, vaccinations) and **urgent injuries** (including a cat hit by a car and dog bite wounds), with multiple owners mentioning **follow-up contact after treatment** (including “non stop telephone calls” and advice on complications). Facilities are also referenced in reviews as **spacious with larger consultation rooms**. Feedback on staff manner is mixed: many describe supportive handling (including giving an injured cat “cuddles”), while one recent reviewer reports “unbelievably rude staff.” ## Services - **Out-of-hours emergency care** (“Out of Hours Emergency” stated on the website). - **Preventative care** mentioned in reviews, including **dog vaccination**. - **Injury/urgent treatment** described in reviews: - Care for a **cat hit by a car** with ongoing support during recovery. - Immediate treatment for **dog bite wounds** affecting two dogs. - **Referrals to specialists**: one reviewer describes the team arranging a referral “despite the lateness of the day.” - **Repeat medication requests**: one reviewer says **ordering repeat meds is simple**. - **Health screening/checks and wellness offers** (from the website): - “Book a free health check” (promotion referenced on the site). - “Wellness screening for only **£60**.” - “Six-month healthy pet check” at **£24.99**. - **Pet Health Club® / Pet Health Club® Plus** (website): - Consultations are stated as **included** as part of a **Pet Health Club® Plus plan**. - A reviewer notes the club has **tiered benefits** (no specific tiers described). ## Pricing - **Wellness screening:** **£60** (website promotion). - **Six-month healthy pet check:** **£24.99** (website promotion). - **Pet Health Club® Plus:** consultations included (website states inclusion, but no price given). ## People - **Louise**: thanked by name in a review for being “tireless in getting a referral to a specialist” late in the day for a cat in poor condition. - Reviews repeatedly highlight staff actions that mattered to owners, such as: - **Extra handling/comforting** (an injured cat receiving “cuddles”). - **Follow-up communication** after treating dog bite wounds, including frequent calls and advice on what to do if complications arose. - A veterinarian adjusting a dog’s **medication** with the owner’s home situation in mind (mentioned in a review involving a locum vet; the vet is not named). ## Reviews **4.7 stars from 169 reviews.** The latest reviews focus mostly on staff support during injuries and routine visits, with one recent account describing very poor front-of-house manner. **“Themes below are drawn from the latest written reviews available to us.”** - **Urgent care and recovery support:** examples include treatment after a car accident and bite wounds, plus aftercare appointments and ongoing advice by phone. - **Referral coordination:** one owner says the team pushed to secure a specialist referral even late in the day. - **Facilities and access:** one owner mentions **larger consultation rooms**, and another says it’s **easy to see specific practitioners** and straightforward to order repeat medications. - **Staff manner is inconsistent across reviews:** many describe kindness and support, while one reviewer reports “unbelievably rude staff” and feeling unwelcome.