Emergency Vets in Chard

## Summary Kingfisher Veterinary Practice offers routine appointments alongside **out-of-hours emergency care** (mentioned on its website). The site also promotes a **Pet Health Club® Plus plan** where **consultations are included**, plus **special offers** such as a **free health check** or **wellness screening for £60**. From the latest reviews available to us, owners most often describe: - **Fast access to appointments**, including being seen **within ~20 minutes of calling** for an eye issue and being given an **immediate appointment** for a seriously unwell cat even when not registered. - **End-of-life support**, with multiple mentions of staff being calm and compassionate during euthanasia and final moments. - **Clear communication in consults**, including feeling “informed and reassured” and receiving “helpful advice.” Ownership isn’t stated in the provided website summary; **one reviewer alleges** the practice is owned by a large corporate group (“Big Six”), but this isn’t confirmed by the other inputs. ## Services Based on the website summary and reviews, services mentioned include: - **Out-of-hours emergency care** (website) - **Consultations** (website; also implied across reviews) - **Vaccinations**, including rabbits (review) - **Health checks** (review; and “free health check” offer on website) - **Claw clipping** (performed alongside rabbit vaccination visit in a review) - Assessment and treatment for specific issues mentioned in reviews: - **Eye infection** (appointment and eye drops provided) - **Sudden hind-leg paralysis linked to a blood clot** (exam and discussion of options) - **Euthanasia / end-of-life care** (multiple reviews describe being supported through this) ## Pricing Only prices explicitly mentioned: - **£60** for “wellness screening” (website offer). The website also mentions a **free health check** offer. - **£106** billed for an appointment for an **eye infection** plus a **small bottle of eye drops** (review). The reviewer also says they were **not given a breakdown of costs** and felt shocked by the total. ## People - **Mr Andrew Carpenter (vet)** – mentioned by name in a review. The reviewer says they felt **informed and reassured**, and that he **treated their cats wonderfully**. - **Unspecified vet and team members** – in a review about an older cat with a suspected blood clot, the vet is described as **gentle**, explaining that **nothing could be done** and **leaving the final decision to the owner**, with reception and a nurse also noted as kind during euthanasia. - **Out-of-hours team (names not provided)** – one review thanks staff for helping during a pet’s **final moments**, describing them as **kind and compassionate**. ## Reviews **Google rating: 4.5 stars from 229 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Speed of getting seen** is repeatedly mentioned (immediate appointment for an unregistered patient; seen within ~20 minutes for an eye infection). - **Kindness during euthanasia and difficult decisions** comes up in several accounts, including being allowed to stay with the pet until the end and staff helping keep things calm. - **Communication and reassurance in appointments**: owners mention clear explanations and practical advice. - **Cost transparency is mixed**: one reviewer appreciated being encouraged to source medication more cheaply, while another reports a **£106** bill without a cost breakdown and found it unexpectedly high.