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Tone Veterinary Centre

Vets in Taunton, Somerset

4.5 rating

Tone Veterinary Centre – Vets in Taunton

🏠 Independent Local Business

AI Overview

Generated from publicly available data sources; may not fully represent the broader set of reviews.

Tone Veterinary Centre in Taunton is a well-regarded facility offering a variety of veterinary services, including serving as a Veterinary Nurse Training facility. The clinic has garnered a 4.5-star rating from 96 reviews on Google Maps, suggesting a generally positive reputation within the community.

Customer reviews reveal a mixed experience. Positive feedback highlights compassionate and respectful care, particularly during challenging times. For instance, Phoebe Winsor praised the clinic for their kindness and support when she had to say goodbye to her dog, noting that the staff were respectful and accommodating. Similarly, Chantelle Lloyd expressed satisfaction with the care and respect shown to her cats, describing the clinic as the best they’ve encountered.

Conversely, some reviews indicate dissatisfaction, particularly concerning communication and pricing. Charlotte Valentine recounted a distressing experience where she felt pressured to euthanize her dog, Mungo, despite him having a treatable condition. Her concerns about the approach and lack of compassion left a lasting negative impression. Additionally, Anthony Atyeo criticized the clinic for its high fees, opting to travel elsewhere for more affordable services.

Some individuals are mentioned in the reviews with varied experiences. Kelly Foden, a vet at the clinic, was praised for her quick actions in potentially life-threatening situations, as noted by Trish and Nick Whitemore. However, Kelly's approach was also criticized by Charlotte Valentine for being dismissive and pressuring.

Pricing transparency at Tone Veterinary Centre is a concern for some clients, as highlighted by Anthony Atyeo’s review. The clinic charges £260 for an animal health certificate, significantly higher than competitors, which may deter some potential clients.

Overall, Tone Veterinary Centre offers quality veterinary services with a focus on compassionate care, though some clients have experienced issues with communication and pricing.

Special Services

VN Training

Veterinary nurse training provided

Location

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Contact

Primary: 01823 333909

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