Specialist Vets in Yeovil

## Summary Delaware Veterinary Group is an RCVS-accredited practice offering first-opinion care, with a stated focus on small animals (and farm animals also mentioned on the clinic website). It also operates as a veterinary nurse training facility. In the latest reviews, owners repeatedly mention a calm, clean clinic environment, thorough explanations and advice (including for new rescue dogs), and supportive handling of difficult moments such as saying goodbye to a pet. The clinic website also references a Pet Health Club® Plus plan that includes consultations. ## Services - First-opinion veterinary services for **small animals** (per clinic website summary). - **Farm animal** care is also mentioned (per clinic website summary). - **Vaccinations/boosters** are specifically referenced in reviews (shots for a newly adopted rescue dog; annual booster visit). - **Wellness/health checks** are referenced (owners mention “wellness done” and routine examinations). - **Spinal/back problem treatment** is mentioned in one longer-term review (“saved my dog’s spine” with a treatment plan the owner followed). - **End-of-life support** is referenced (owner describes being given time to say goodbye to their dog). - **Pet Health Club® Plus plan**: the website text states consultations are included as part of this plan. ## People - **Vets**: described as knowledgeable and professional; multiple reviews highlight vets explaining things clearly and helping owners manage ongoing problems (e.g., guidance for a “poorly dog,” and a structured treatment plan for a spinal issue). - **Nursing team**: mentioned as friendly and reassuring. - **Reception/counter staff**: noted for being polite and welcoming during visits. ## Reviews **Google rating: 4.8 stars from 336 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners describe a **calm, friendly approach** that helps dogs feel at ease; one owner notes their dog “runs from the car to the entrance,” possibly for treats and positive interactions. - **Cleanliness and clinic environment** are singled out (“beautifully clean clinic”). - **Practical advice and communication**: owners mention receiving “loads of advice,” and feeling informed during exams and routine care like boosters. - **Support during tough situations**: one review describes compassionate handling when a pet died, including being given time to say goodbye. - **Long-term continuity**: several reviewers mention using the practice for many years and for multiple dogs.

## Summary Newton Clarke Veterinary Surgeons is a **proudly independent** small-animal practice (cats, dogs, and small mammals) and is also listed as a **veterinary nurse training facility**. From the clinic’s own information, it offers **unlimited consultations** (via its plans), routine preventive care (vaccinations and tailored parasite control), and has stated strengths in **orthopaedics** and **cardiology**. Recent reviews describe a mix of experiences: several long-term clients mention **unrushed explanations** and complex care (including **TPLO surgery** and managing conditions like cancer and an autoimmune illness), while a small number of recent reviewers report serious concerns such as a cat being told results were “perfect” and later deteriorating rapidly, and a separate complaint about a lack of empathy around at-home euthanasia and ashes collection. ## Services Based on the website summary and the latest reviews, the practice is described as offering: - **Unlimited consultations** (via practice plans) - **Vaccinations** - **Tailored worm, flea and tick protection** - **Orthopaedics**, including **TPLO surgery** (mentioned in reviews) - **Cardiology** (listed on the website) - **Dental care**: a review describes a case initially thought to be jaw dislocation that the vet identified as a **dental problem** - **Diagnostic testing**: blood tests are referenced in reviews - **End-of-life care**, including **at-home euthanasia** (described by a reviewer) - Care for medical conditions including **cancer** and an **autoimmune condition** (as described by pet owners in reviews) ## People - **Olly Davidson** (role not stated): specifically thanked by an owner for investing time and support during a dog’s **TPLO surgery**. - **Peter**, **Kate**, and **Rachel** (roles not stated): described by an owner as taking time to explain cases in depth and not making them feel rushed. - **Practice owner** (name not given): one reviewer says they gave feedback directly to the owner after an end-of-life experience and were assured changes would be made. - **Reception team**: frequently mentioned positively (friendly/helpful), but one reviewer describes being handed ashes “with no words,” which they found upsetting. ## Reviews **Google rating: 4.9 stars from 401 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Clear explanations and time in consultations:** multiple owners describe appointments as “unrushed,” with in-depth explanations. - **Complex and surgical care mentioned:** TPLO surgery is specifically referenced, as well as treatment journeys involving cancer and an autoimmune condition. - **Diagnostic impressions vary:** one recent reviewer reports a serious concern about their cat being reassured (“probably stress” and “perfect” bloods) before deteriorating and receiving very different results at another vet. - **End-of-life care experiences conflict:** one reviewer felt supported and understood when saying goodbye, while another describes a “below par” at-home euthanasia experience and poor handling when collecting ashes.

## Summary Kingston Veterinary Group is a long-established mixed practice (founded in 1886) that treats domestic pets as well as livestock and horses. The clinic is also listed as a veterinary nurse training facility, and its website references Pet Health Club “Essential” and “Plus” plans (including a yearly wellness check mentioned by a plan member in reviews). Recent feedback is mixed: some owners describe smooth, “excellent service” from first call through the appointment, while others report inconsistent experiences between different vets, concerns about empathy/communication, and a serious complaint about dental extractions reportedly going far beyond what was discussed. ## Services - Mixed practice care for: - Domestic pets - Livestock - Horses - Pet Health Club plans are referenced on the website (details beyond plan names aren’t provided in the inputs). - Dental work is specifically mentioned in reviews, including tooth extractions. - General consultations/wellness checks are referenced in reviews (including an annual wellness check for those on a “premium plan”). - The website indicates there is information on what to do in an emergency when the practice is closed, but no specific emergency/out-of-hours arrangement is provided in the inputs. - Veterinary nurse training facility (listed in structured clinic data). ## People - **Modestas / Modestas Tverskis (vet)**: One long-term client review (2 years ago) credits him with many years of care and medication/procedure knowledge for their cats, including support around euthanasia. A separate recent 1-star review makes an allegation involving euthanasia and failure to check a microchip while he was working as a locum; this is presented as an ongoing/escalating complaint. - **Vets (team, unnamed)**: Multiple reviews describe variability—some vets are described as patient and understanding, while others are described as rude or dismissive. One owner reports seeing a different vet at each of three appointments. - **Reception team (unnamed)**: Reviews conflict—some describe receptionists as kind and pleasant, while others describe them as rude and lacking empathy. ## Reviews **Google rating: 4.6 stars from 218 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Service quality varies by staff member**, with repeated comments about some vets being patient/understanding and others being rude or lacking empathy. - **Communication and consent concerns**: one owner reports being told their dog needed 2 teeth removed but later being told 21 teeth were taken out “without consulting” them; they also report subsequent health problems and say they did not get responses after emailing. - **Owners describing rushed or limited checks**: one review describes a checkup that included weighing and checking teeth but “nothing else.” - **Cost discussions handled poorly (in one account)**: a client describes being given “extortionate costs” with an “inflation” remark during a short-notice appointment for rear leg problems. - **Positive experiences still appear**: a recent review describes “excellent service” from the first phone call through leaving the appointment, and an older review describes strong veterinary and nursing care over many years.