Specialist Vets in Shepton Mallet

## Summary The Shepton Veterinary Group Limited is a general veterinary practice that also offers emergency veterinary services (24/7 or extended hours) and is listed as a veterinary nurse training facility. In the latest reviews available to us, multiple owners describe it as *not* part of a corporate group (this is stated by reviewers, not independently verified) and give concrete examples of support across different case types—such as repeat health checks for an orphaned 3‑week‑old kitten, end‑of‑life care for a rabbit, and efforts to investigate a dog’s severe, unexplained pain. Several reviews also mention staff taking time to explain what’s happening in a reassuring way, and one owner notes the team “kept an eye on the bill” during a complex illness. ## Services - **Emergency veterinary services** (listed as 24/7 or extended hours). - **Veterinary nurse training facility** (listed). - **General consultations and routine check-ups** (mentioned in reviews). - **Care for multiple species**, including **dogs, cats (including very young kittens), and rabbits** (mentioned in reviews). - **Support for urgent and complex medical problems**, including attempts to diagnose a dog’s severe pain when the cause was unclear (mentioned in reviews). - **End-of-life care and nursing support** for seriously ill pets (mentioned in reviews). ## People - **Polly** (role not specified): mentioned for ongoing support during the final months of a pet rabbit’s life, alongside the nursing team. - **Josh and Greg** (roles not specified): thanked for hands-on comfort and nursing (“cuddling him and nursing him”) during a dog’s severe illness. - Across reviews, owners repeatedly mention **vets and nurses explaining things clearly and reassuringly**, and helping pets feel comfortable during visits (for example, a dog that “always” feels comfortable). ## Reviews **Google rating: 4.7 stars from 326 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners describe **support across routine and urgent situations**, including repeated checks for a very young orphaned kitten and “more urgent concerns.” - **Communication is frequently mentioned**, especially taking time to explain what’s happening in a way that reassures owners. - Several reviews highlight **comfort-focused handling** (for example, helping a dog feel comfortable during visits; providing physical comfort/nursing during serious illness). - A few reviewers explicitly contrast the practice with **corporate vets**, including comments about watching costs and “keeping an eye on the bill” during treatment.