Specialist Vets in Highbridge

## Summary Bridge Veterinary Surgery’s ownership/group isn’t stated in the information available to us. Recent reviews describe a practice geared towards day-to-day general care as well as urgent situations, with multiple owners mentioning fast access to appointments and supportive handling of difficult end‑of‑life decisions. Specific examples include the team staying open to wait for a pet to arrive, seeing unwell pets promptly (including “within hours” in one account), taking time during consultations so nervous puppies can settle before examination, and discussing what’s needed without “adding anything unnecessary.” ## Services Services and situations explicitly mentioned by owners include: - **Vaccinations for puppies** - **Urgent/same-day care** for sudden illness (including being seen in the “early hours” in one review) - **Foreign body/irritant issues**, e.g., a **stuck grass seed** - **Euthanasia/end-of-life care**, with owners describing empathy and support during goodbye appointments - **General veterinary consultations** (“all your pets needs”) Facility detail mentioned in a review: - **Separate cat and dog areas** in reception/waiting. ## People - **Rachel**: Named in a review for showing empathy and support during an end‑of‑life visit (“help when we needed it the most”). - **Ann** (and nurses): Named for kindness and care during an urgent “early hours” visit for a very unwell puppy, with the owner crediting them with helping the puppy recover. ## Reviews **4.8 stars from 341 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners repeatedly mention **kind, compassionate handling**, especially around **euthanasia and serious illness**. - Several reviews highlight **helpfulness in urgent situations**, including **staying open to wait for arrival** and being able to get an appointment **quickly**. - A few accounts describe a **calm, unhurried consult style**, e.g., giving a puppy time to feel comfortable before examination. - One review specifically praises vets for explaining what’s needed **without adding unnecessary extras**.

## Summary Secret World Wildlife Rescue appears to operate as a wildlife rescue charity rather than a companion-animal veterinary practice, with multiple reviews describing rapid advice and intake/collection for injured wild animals. Recent reviewers specifically mention injured foxes and injured birds being assessed based on shared videos, with the team giving a reference number so callers can check back on a case. Beyond rescue work, reviews also describe structured education visits (including sessions for young children) and public wildlife events such as bat walks using detectors. ## Services - **Injured wildlife advice by phone**: reviewers describe calling about injured wildlife and getting immediate guidance. - **Remote triage via video messaging**: one reviewer describes sharing videos via WhatsApp so the team could see the animal’s condition and advise accordingly. - **Wildlife rescue / collection**: one review reports the rescue team arranging to collect an injured fox within about an hour of the call. - **Wildlife intake**: reviews describe dropping off injured birds (including a bird caught by a cat and another found by a roadside). - **Education sessions and visits**: a school visit is described with three sessions combining information, hands-on activities, and site exploration, tailored for young children. - **Public wildlife events**: bat walk-and-talk events are mentioned, including use of bat detectors. ## People - **George**: mentioned by name as delivering three education sessions during a school visit; the sessions are described as age-appropriate for young children and including hands-on activities. ## Reviews **4.5 stars from 449 reviews.** The latest reviews available focus heavily on injured-wildlife help and educational events rather than pet treatment. “Themes below are drawn from the latest written reviews available to us.” - **Fast response for injured wildlife**: callers describe being answered quickly and having a rescue arranged promptly (including one case collected within around an hour). - **Practical, case-specific advice**: reviewers mention talking through what they were seeing and sharing videos for guidance, plus receiving a case/reference number for follow-up. - **Willingness to take in wildlife when others wouldn’t**: one reviewer contrasts being able to drop off injured birds here after struggling elsewhere. - **Educational experiences**: school sessions and bat events are described as well-organised, informative, and interactive (e.g., bat detectors used during walks).